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Zoho People + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Zoho People and Zendesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Zoho People

Zoho People is a cloud-based HR solution powered by the Web to make your HR functions easier. It is specifically designed for organizations of all sizes.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

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Best ways to Integrate Zoho People + Zendesk

  • Zoho People Zendesk

    Zoho People + Zendesk

    Create Ticket to Zendesk from New Record in Zoho People Read More...
    Close
    When this happens...
    Zoho People New Record
     
    Then do this...
    Zendesk Create Ticket
  • Zoho People Zendesk

    Zoho People + Zendesk

    Update User in Zendesk when New Record is created in Zoho People Read More...
    Close
    When this happens...
    Zoho People New Record
     
    Then do this...
    Zendesk Update User
  • Zoho People Zendesk

    Zoho People + Zendesk

    Create User to Zendesk from New Record in Zoho People Read More...
    Close
    When this happens...
    Zoho People New Record
     
    Then do this...
    Zendesk Create User
  • Zoho People Zendesk

    Zoho People + Zendesk

    Create Organization to Zendesk from New Record in Zoho People Read More...
    Close
    When this happens...
    Zoho People New Record
     
    Then do this...
    Zendesk Create Organization
  • Zoho People Zendesk

    Zoho People + Zendesk

    Update Ticket in Zendesk when New Record is created in Zoho People Read More...
    Close
    When this happens...
    Zoho People New Record
     
    Then do this...
    Zendesk Update Ticket
  • Zoho People {{item.actionAppName}}

    Zoho People + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zoho People + Zendesk in easier way

It's easy to connect Zoho People + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers every time a record is added in a specific form.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Zoho People & Zendesk Integrations Work

  1. Step 1: Choose Zoho People as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho People to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho People and Zendesk

Zoho People is a customer service software offering of Zoho Corporation, headquartered in Redwood City, California. Zoho People is a multichannel customer service spution that helps organizations provide exceptional customer service by streamlining the customer service experience from the front-end to the back-end. Zoho People offers multiple ways for customers to connect with the company via phone, email, live chat and social media. The system allows companies to connect their business departments such as HR, sales and marketing, finance, etc. with customer service teams. With this integration, a single customer interaction can potentially touch every department in a company.

Zendesk is a customer service platform that provides companies with an easy way to provide a great customer experience through support. Zendesk's core product is a web-based customer support software that provides a single spution for managing multiple channels of communication with customers. Zendesk has been used by more than 43,000 companies in 120 countries and supports 24 languages. As of Q1 2016, Zendesk has over 3,400 employees across six offices in San Francisco, Austin, London, Dublin, Tokyo and Sydney. Zendesk was founded in Copenhagen, Denmark in 2007 by Mikkel Svane and Morten Primdahl and is currently headquartered in San Francisco, California.

Integration of Zoho People and Zendesk

Zoho People is a cloud based application that integrates each department of an organization into one single interface. It facilitates the management of all incoming communications to the organization via website or phone call. This includes emails, tweets, chats and calls. The entire process of managing such information is simplified by this app. While integrating Zoho People with Zendesk, it enables the company to manage customer service at multiple levels. from creation of tickets through the end of the respution process. Each of these actions is linked to relevant information from other departments such as Sales, Marketing and especially Human Resources for ease of management.

Benefits of Integration of Zoho People and Zendesk

The benefits of integrating Zoho People with Zendesk are:

Customer service requests are seamlessly handled by the front-end agents and the back-end teams in various departments such as Sales, Marketing and Human Resources.

Zendesk can be integrated with other apps such as Salesforce.com or Google Apps so that customers can get support through those channels as well.

Salesforce can also be integrated with Zoho People so that requests can be tracked through both platforms.

Multiple cplaboration tops can be integrated in this app so that all relevant teams can work on issues together.

The process to integrate Zoho People and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.