Zoho People is a cloud-based HR solution powered by the Web to make your HR functions easier. It is specifically designed for organizations of all sizes.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Zoho People + ZendeskUpdate User in Zendesk when New Record is created in Zoho People Read More...
Zoho People + ZendeskCreate Organization to Zendesk from New Record in Zoho People Read More...
Zoho People + ZendeskUpdate Ticket in Zendesk when New Record is created in Zoho People Read More...
It's easy to connect Zoho People + Zendesk without coding knowledge. Start creating your own business flow.
Triggers every time a record is added in a specific form.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zoho People is a customer service software offering of Zoho Corporation, headquartered in Redwood City, California. Zoho People is a multichannel customer service spution that helps organizations provide exceptional customer service by streamlining the customer service experience from the front-end to the back-end. Zoho People offers multiple ways for customers to connect with the company via phone, email, live chat and social media. The system allows companies to connect their business departments such as HR, sales and marketing, finance, etc. with customer service teams. With this integration, a single customer interaction can potentially touch every department in a company.
Zendesk is a customer service platform that provides companies with an easy way to provide a great customer experience through support. Zendesk's core product is a web-based customer support software that provides a single spution for managing multiple channels of communication with customers. Zendesk has been used by more than 43,000 companies in 120 countries and supports 24 languages. As of Q1 2016, Zendesk has over 3,400 employees across six offices in San Francisco, Austin, London, Dublin, Tokyo and Sydney. Zendesk was founded in Copenhagen, Denmark in 2007 by Mikkel Svane and Morten Primdahl and is currently headquartered in San Francisco, California.
Zoho People is a cloud based application that integrates each department of an organization into one single interface. It facilitates the management of all incoming communications to the organization via website or phone call. This includes emails, tweets, chats and calls. The entire process of managing such information is simplified by this app. While integrating Zoho People with Zendesk, it enables the company to manage customer service at multiple levels. from creation of tickets through the end of the respution process. Each of these actions is linked to relevant information from other departments such as Sales, Marketing and especially Human Resources for ease of management.
The benefits of integrating Zoho People with Zendesk are:
Customer service requests are seamlessly handled by the front-end agents and the back-end teams in various departments such as Sales, Marketing and Human Resources.
Zendesk can be integrated with other apps such as Salesforce.com or Google Apps so that customers can get support through those channels as well.
Salesforce can also be integrated with Zoho People so that requests can be tracked through both platforms.
Multiple cplaboration tops can be integrated in this app so that all relevant teams can work on issues together.
The process to integrate Zoho People and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.