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Integrate Zendesk with OneDrive

Appy Pie Connect allows you to automate multiple workflows between Zendesk and OneDrive

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About OneDrive

Microsoft OneDrive backs up, protects, syncs, and makes your photographs and data accessible across all of your devices.

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Best ways to Integrate Zendesk + OneDrive

  • Zendesk Integration OneDrive Integration

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    Create Folder to OneDrive from New User in Zendesk Read More...
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  • Zendesk Integration OneDrive Integration

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    Create New Text File to OneDrive from New User in Zendesk Read More...
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  • Zendesk Integration OneDrive Integration

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    Upload File in OneDrive when New User is created in Zendesk Read More...
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  • Zendesk Integration OneDrive Integration

    Zendesk + OneDrive

    Create Folder to OneDrive from New Group in Zendesk Read More...
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  • Zendesk Integration OneDrive Integration

    Zendesk + OneDrive

    Create New Text File to OneDrive from New Group in Zendesk Read More...
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    When this happens...
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  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
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Connect Zendesk + OneDrive in easier way

It's easy to connect Zendesk + OneDrive without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New File

    Triggers when a new file is added.

  • New Folder

    Triggers when a new folder is added.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Folder

    Creates a new folder.

  • Create New Text File

    Creates a brand new text file from plain text content you specify.

  • Upload File

    Upload an existing file.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & OneDrive Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick OneDrive as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to OneDrive.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and OneDrive

Zendesk?

Zendesk is a customer service software for companies that helps companies to provide an efficient and effective customer service. OneDrive is an online storage made by Microsoft that provides cloud storage services.

OneDrive?

OneDrive is an online storage that allows you to store any kind of files from anywhere. OneDrive also allows you to sync all your files across all your devices. All you need is a Microsoft account. You can also share your files with other people. OneDrive also allows you to share fpders with others, which makes it easier for you to cplaborate with other people. It is free to use but has a limited amount of space, such as 5 GB at the time of writing this article.

Integration of Zendesk and OneDrive

Zendesk and OneDrive are integrated together so that users can access their Zendesk accounts in OneDrive. By doing this, it will be easier for users to view their Zendesk account in OneDrive. It will make it easier for them to view their company’s support tickets, see recent tickets and conversations, send email notifications to other staff members and managers, view reports by team members and more. Furthermore, if you are using Zendesk as a help desk system, your customers can even login to your Zendesk account using their OneDrive account and view their support tickets. They can also send messages directly to support staff or upload files related to their support ticket to the Zendesk account. Once they have submitted their files, the support staff will receive a notification and can reply back to the customers directly through the OneDrive platform.

Benefits of Integration of Zendesk and OneDrive

There are many benefits of integrating Zendesk and OneDrive together. The integration allows users to save time by being able to access and share files on Zendesk through OneDrive. This will mean that users don’t have to download or send files separately because they can now do it all in one place. Some of the benefits include. 1. Users do not have to download or send files separately; 2. Users can access files faster; 3. Users can view documents and files on the go; 4. If you are a small business owner who wants to manage their own customer service, you can now do it all from your mobile device; 5. Users can cplaborate with other people easily; 6. Users can share fpders easily without having to download or send emails; 7. Users can share files with their customers who have a Microsoft account; 8. Users can easily create and manage their support tickets through the use of screenshots and images; 9. Users have the ability to search for specific files easily; 10. Users can also search for specific files in fpders; 11. Users have the ability to quickly respond to customer requests; 12. If you are using Zendesk as a help desk system, your customers will be able to login via their Microsoft accounts; 13. Users can view reports about the efficiency of their support team; 14. Users can see how well they are performing compared to other teams.

The process to integrate Zendesk and OneDrive may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.