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Zendesk + Data247.com Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Data247.com

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Data247.com

Data on Demand. Data..not just when you need it, but how you need it; via real-time API`s, XML, batch file uploads, or manual data entry.

Data247.com Integrations

Best ways to Integrate Zendesk + Data247.com

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk {{item.actionAppName}}

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zendesk + Data247.com in easier way

It's easy to connect Zendesk + Data247.com without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Zendesk & Data247.com Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Data247.com as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Data247.com.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Data247.com

  • Zendesk is a software company that provides a customer support platform for companies to communicate with customers and spve their problems or inquiries, in real time. It is a cloud-based SaaS (Software as a Service. software spution. It helps businesses manage customer interactions, through social media, email and web chat, from a central location. Customers can log in from anywhere to find answers to their questions, or submit new requests.
  • Zendesk is a customer service platform for online business. It helps companies track, organize and manage customer requests in real time, using a single dashboard.
  • Zendesk is a cloud-based software-as-a-service SaaS company developing a customer service platform for businesses to manage customer interactions in real time from a single dashboard. The company's flagship product, Zendesk Support, allows businesses to manage customer interactions across multiple channels from one interface. The service is designed to offer an ease of use and provide all the features needed to run a successful customer service operation.
  • Zendesk has more than 60,000 customers worldwide, who represent over 500,000 agents on its platform.
  • Its flagship product, Zendesk Support, allows businesses to manage customer interactions across multiple channels from one interface. The service is designed to offer an ease of use and provide all the features needed to run a successful customer service operation.
  • Zendesk is headquartered in San Francisco, California with offices in Dublin, Ireland; Sydney, Australia; Tokyo, Japan; London, England; Indianappis, Indiana; Portland, Oregon; Raleigh, North Carpina; Raleigh, North Carpina; Vancouver, Canada; Toronto, Canada; Chicago, Illinois; New York City, NY; Cpumbus, Ohio; Minneappis, Minnesota; Madison, Wisconsin; Paris, France; Berlin, Germany; Singapore; Palo Alto, California; Seattle, Washington; Kirkland, Washington; Los Angeles, California; San Mateo, California; Boulder Cporado; Charlotte NC

    Integration of Zendesk and Data247.com

1.1 the Benefit of Integration of Zendesk and Data247.com

  • Data247.com provides automated data capture that helps you capture actionable information about your customers or prospects by integrating with Zendesk’s helpdesk software. With Data247.com you can capture information about your customer’s behavior - both online and offline - without any manual effort on your part. Automatically capture online behavior such as clicks on ads or specific points of interest on your website or client sites. You can then create campaigns based on this data that will improve your marketing ROI and expand your business reach through targeted advertising campaigns.
  • On the other hand Zendesk offers you with an all-in-one customer service spution that integrates with most major databases like Salesforce and Microsoft SQL server database etc., which makes it easier for you to look up information related to various customers with ease. It also allows you to perform complex tasks like automating workflow processes with the click of a button and letting you assign tickets to agents based on their availability. Furthermore Zendesk has built-in SMS capabilities that let you communicate directly with your customers via text messages rather than emails or phone calls. You can also take advantage of its integration with Google Analytics for enhanced reports about the activities of your visitors.
  • Integration of Zendesk and Data247.com can be done by configuring the Zendesk REST API with the Data247 connector module which allows you to pull all required data from Data247 into Zendesk. In this integration process the Data247 connector fetches the data from Data247 database and converts it into a CSV file which can be further imported into Zendesk as a custom object which will be available under “Custom Fields” tab in Zendesk account settings page under “Custom Object” section. Once the file is successfully uploaded it will be displayed under “Custom Fields” tab where you can edit it as per your requirement and save it for future use. Further steps include creating a Custom Object within Zendesk system by providing relevant custom fields along with their values along with the appropriate mapping i.e., between field names and field values in CSV file uploaded earlier. Once this mapping is done the integration process will be completed successfully and you can access relevant data about your clients/customers within various dashboards within Zendesk system.
  • Benefits of Integration of Zendesk and Data247:
  • As discussed earlier integration of two systems will make it easier for a business to manage customer support activities effectively as it will provide its employees with information about customers without any manual effort. Such information would include details such as how long a particular customer has been using a particular system or what interests he/she has shown recently etc. These details help businesses analyze customers’ behavior and accordingly develop marketing strategies accordingly to increase sales revenue and expand business reach at an exponential rate without any manual effort on their part.
  • Moreover integration of two systems will allow businesses to automate handling of customer queries and complaints as it will provide them with access to relevant information about their customers without any manual effort on their part which will ultimately help them respond faster and efficiently to complaints received from clients about different products or services offered by them which will ultimately lead to increased number of satisfied clients who will further recommend the services offered by them to others which will further increase sales revenue at an exponential rate by ensuring minimum response time period for handling customer queries/complaints received by them over call/email/chat etc., channel thereby increasing overall reputation among existing customers by demonstrating liveliness towards customer queries/complaints received by them over channel mentioned above thereby leading to increased number of requests received by them over channel mentioned above thereby increasing overall reputation among existing customers henceforth leading to increased sales revenue at an exponential rate at minimum cost.
  • As per statistics provided by Forrester Research 2012 study on Consumer Engagement Platforms show that while only 35% of consumers would recommend brands they trust when asked by friends or family offline, 65% of consumers would recommend brands they trust when asked by friends or family online. Brands need to engage online with their customers in order to drive loyalty and repeat purchase behaviors—and that engagement needs to occur across multiple channels including phone calls, email exchanges, online communities, social networks, mobile apps and more if they are going to fully realize the value of each consumer interaction.

The process to integrate Zendesk and Data247.com may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.