Integrate Zendesk Sell with Textline

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About Zendesk Sell

Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.

About Textline

Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.

Want to explore Zendesk Sell + Textline quick connects for faster integration? Here’s our list of the best Zendesk Sell + Textline quick connects.

Explore quick connects
Connect Zendesk Sell + Textline in easier way

It's easy to connect Zendesk Sell + Textline without coding knowledge. Start creating your own business flow.

  • Triggers
  • Deal Enters A New Stage

    Triggers when a deal enters a new stage.

  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when new lead is created.

  • New Note

    Triggers when a new note is created.

  • New Product In Catalog

    Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.

  • New Task

    Triggers when a new task is created.

  • Updated Contact

    Triggers when an existing contact is updated.

  • Updated Lead

    Triggers when an existing lead is updated.

  • Updated deal

    Triggers when an existing deal is updated.

  • New Contact Message

    Triggers when a new contact message is created.

  • Actions
  • Create Company

    Creates a company.

  • Create Deal

    Creates a new deal.

  • Create Lead

    creates a new lead.

  • Create Note

    Creates a note

  • Create Person

    Creates a person

  • Create Product in catalog

    Creates a product in a catalog

  • Create and Update Contact

    Create and Update Contact

  • Create task

    Creates a task

  • Update Company

    Updates an existing company.

  • Update Deal

    Updates an existing deal.

  • Update Lead

    Updates a lead.

  • Update Person

    Updates an existing person.

  • Create or update Contact

    Creates a contact.

  • Send Announcement

    Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.

  • Send Message

    Sends a new Message.

  • Send Survey

    Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search

  • Update Agent Status

    Updates a agent availability in textline.

How Zendesk Sell & Textline Integrations Work

  1. Step 1: Choose Zendesk Sell as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Textline as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk Sell to Textline.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk Sell and Textline

Zendesk Sell is a software top that is used by businesses to manage their customer service. Textline is a mobile messaging app that allows users to chat with people from all over the world. Both of these tops are now connected and can be used together. These two tops will help businesses to boost efficiency and productivity by connecting the two softwares and allowing them to be used at the same time.

Integration of Zendesk Sell and Textline

Zendesk Sell

Zendesk Sell is a software top that helps companies to manage their customer relationship management. It provides an easy way to handle emails, text messages, and phone calls from the business’s customers. The software has been designed to handle customer complaints and also promote positive reviews about the company and its services. The platform helps the business to provide quality customer service and improve their reputation by giving a better experience to their customers.


Textline is an application that allows users to communicate with anyone in the world through instant messaging. The application also has video chat features as well as voice clip recording capabilities. The application can be used as a stand-alone top or as a plugin for other messaging applications such as WhatsApp. In addition, it can be used as a standalone feature for those who want to have two-way communication on their website. Due to this integration, businesses can now connect with their customers on a more personal level by sending out text messages through Textline directly from Zendesk Sell.

Benefits of Integration of Zendesk Sell and Textline

The main benefit of integrating Zendesk Sell and Textline is that the two softwares can be used simultaneously. This allows the businesses using both tops to manage their customer service even more efficiently. In addition, it will increase productivity by allowing workers to respond to customers faster and more accurately. For example, if a customer has an issue with a company’s product or service, they can send a message to the business’s account on Textline. As a result, the company’s worker can respond to the message immediately and provide assistance to the customer. This way, the business will have a better reputation and will receive more positive reviews from their customers. Moreover, this integration will also allow businesses to keep track of their customer service more effectively. If the company receives 800 messages every day through Textline, they can now tag those messages with ‘Zendesk Sell’. Then, they can use the data provided by tagging the messages to identify which customers are most active and what issues need to be fixed immediately. By identifying these problems, the business will be able to improve their customer service quality.

The integration of Zendesk Sell and Textline will allow businesses to better manage their customer relationship management process. It will help them keep track of their customers’ concerns and support requests more easily by offering them with better ways of communication. Both Zendesk Sell and Textline are useful platforms for businesses, so it makes sense for them to be used together.

The process to integrate Zendesk Sell and Textline may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 29,2023 02:06 pm