Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.
Sympla is a comprehensive ticketing and registration platform for all types of events, including concerts, parties, courses, congresses, sporting activities, religious, gourmet, and many others.
Sympla IntegrationsSympla + Zendesk Sell
Create Product in catalog to Zendesk Sell from New Event in Sympla Read More...Sympla + Zendesk Sell
Update Company in Zendesk Sell when New Event is created in Sympla Read More...It's easy to connect Zendesk Sell + Sympla without coding knowledge. Start creating your own business flow.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Triggers when a new event is created in your Sympla account.
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
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(2 minutes)
Zendesk is a software company that provide customer service platform. One of their product is Zendesk Sell which is a product for sales teams to leverage data and intelligence to close more deals, at scale. Zendesk Sell cplects the data from the CRM system, email marketing system etc. By connecting all CRM tops to Zendesk Sell, it allows sales rep to access all their customer information in one place.
Sympla is service market place. It provides best-in-class business tops and services to help companies accelerate growth. Sympla also have integration with various other tops, including Salesforce, HubSpot, NetSuite, Zendesk, Google Analytics, MailChimp, Amazon Web Services, Amazon S3, Stripe, New Relic, Twilio, Synthesis, … For example if you want to use Amazon S3 as your file hosting service, there are many options for this on Sympla. You can choose Amazon S3 if you want to use Amazon for this purpose.
This section will explain how Zendesk Sell integrate with Sympla. First of all, Zendesk Sell need an API key to interact with Sympla. The API key allow Zendesk sell to access the API endpoints in Sympla and get relevant data from Sympla API. If you don’t like API key then you can use API token instead. API token is the same thing as API key but without knowing API key you can’t create API token. API token is only used when API key is not available. API token can be created when API key is created in Sympla. API token like API key will expire in 24 hours and API Token will be deleted when API Key is deleted in an API Key expiration date. API Token does not require API Key expiration date. API Token can be deleted but API Key cannot be deleted. API Key and API Token does not require setting up the Credentials page again and again. You just set up once and then you can access the API endpoints in Sympla without further steps.
Next section will present how Zendesk Sell can get relevant data from Sympla API using API key or API token. There are different ways for this but we will focus on 4 ways here:
The first way to get relevant data from Sympla API is by create a listing for a product or service on Sympla from Zendesk Sell. By creating a listing on Sympla from Zendesk Sell you can get basic information about the product or service such as price, description etc. In addition, by creating listing on Sympla from Zendesk Sell you can add tags to the listing so that your product or service can be found easier on Sympla. After creating a listing on Sympla from Zendesk Sell you can find out what customers did with the product or service by viewing order history associated with the listing on Sympla from Zendesk Sell. If a customer did not purchase from your product or service from Zendesk Sell then you can also send direct messages to them through Sympla from Zendesk Sell so that you can get more customers from them in future. In addition to this, if you don’t have a website but only using social media such as Facebook, Twitter and LinkedIn for marketing your products or services then you can also create social media listing for your product or service in Sympla from Zendesk Sell so that people can find your product or service easily in social media platforms. Finally, if someone wants to leave feedback about your product or service in Sympla then you can also ask them to leave feedback through Zendesk Sell which integrate with Sympla. This way customer satisfaction will be increased because they can give direct feedbacks about your product or service through Sympla instead of sending them an email that may cause lost important information if customer does not reply back immediately.
If you want to sell your products or services directly instead of selling them through Zendesk Sell then you can create purchase orders in Sympla from Zendesk Sell so that you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice to charge customers directly through your bank account after the customer purchase your products or services through your bank account instead of having an invoice created automatically in Sympla from Zendesk Sell after the customer purchase your products or services through Zendesk Sell then you can create an invoice
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