Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.
OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.OpsGenie Integrations
Zendesk Sell + OpsGenieCreate Alert to OpsGenie from New Contact in Zendesk Sell Read More...
Zendesk Sell + OpsGenieCreate Alert from OpsGenie from Updated Contact to Zendesk Sell Read More...
It's easy to connect Zendesk Sell + OpsGenie without coding knowledge. Start creating your own business flow.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Triggers when a new alert is created.
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
Creates an alert.
Zendesk Sell is an enterprise-grade, cloud-based sales spution for businesses to grow their revenues. It is created by Zendesk to help companies with the complex task of selling to customers. It helps companies to increase their sales and CRM workflow. With Zendesk Sell, you can automate your entire sales process including contact management, lead management, email routing, reporting, and more.
OpsGenie is an alert and notification management spution for IT teams. It is an alerting platform that provides operational monitoring to companies looking for a better way to manage alerts and notifications. OpsGenie’s team accepts alerts from multiple tops like PagerDuty, Zendesk, JIRA, HipChat, etc. OpsGenie also offers conversational interfaces which allow the user to talk with the robot like Alexa or Google Home.
As mentioned previously, Zendesk has integrated Zendesk Sell with OpsGenie. With this integration, you can create sales alerts in your company. Whenever you set up a sales alert in Zendesk Sell, it automatically gets triggered in OpsGenie. Once you have received an alert in OpsGenie, it triggers an alert action in Zendesk Sell which notifies the sales rep via email or text message directly on their mobile phone. This way, you can easily monitor all of your sales reps throughout the day.
Integration of Zendesk Sell and OpsGenie has many benefits. Some of the benefits are given below:
Real-time Sales Alerts:
The integration of Zendesk Sell and OpsGenie allows you to create real-time alerts about your company’s sales opportunities. If any new lead comes into your business or if someone calls you for any reason, immediately this information will be transferred to your alerting system where you can set up any alert actions to raise an alarm for your sales reps. This way you can reduce the time lag between important tasks that are related to sales management.
Increase Sales Efficiency:
The integration of Zendesk Sell and OpsGenie makes it easier for you to find out which activities are needed most by your sales reps at that time. You can set up certain rules according to your business needs and then trigger alerts based on those rules. For example, you can set up a rule that if a customer calls, then notify all of your sales reps via SMS and email. Another rule could be if a customer opens an email from your company, then notify all of your sales reps via SMS and email so that they can reach out to the customer as soon as possible. These rules help you to increase the efficiency of your sales team as well as bring down any possible bottlenecks that may exist in your business.
With the integration of Zendesk Sell and OpsGenie, your customers will be notified about updates about their order status and who is responsible for providing them with support. This way, it will be easy for you to build relationships with your customers and make sure that they feel satisfied with your services. You’ll be able to respond to their inquiries in a timely manner and provide them with better support. This will also help you convert some of these inquiries into new leads for your business. Your customers will be pleasantly surprised with such excellent service and this will help them spread word about your company on social media which will benefit your business immensely.
In conclusion, we recommend that you try the integration of Zendesk Sell and OpsGenie as it has many benefits for both your business and its customers. You can gain more contrp over your sales operations by setting up rules for different types of sales events so that you don’t have to worry about monitoring each one separately. Use this integration to automate as much as possible so that you can free up some of your own time for other important tasks as well as focus on improving customer satisfaction.
The process to integrate Zendesk Sell and OpsGenie may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.