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Integrate YouTube with Zendesk

Appy Pie Connect allows you to automate multiple workflows between YouTube and Zendesk

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About YouTube

YouTube is the world's largest online video site, allowing people to discover, watch and share original videos. It's also home to your favorite music, shows, movies and more.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best YouTube and Zendesk Integrations

  • YouTube Integration Zendesk Integration

    YouTube + Zendesk

    Create Ticket to Zendesk from New Video By Search in YouTube Read More...
    Close
    When this happens...
    YouTube Integration New Video By Search
     
    Then do this...
    Zendesk Integration Create Ticket
  • YouTube Integration Zendesk Integration

    YouTube + Zendesk

    Update User in Zendesk when New Video By Search is created in YouTube Read More...
    Close
    When this happens...
    YouTube Integration New Video By Search
     
    Then do this...
    Zendesk Integration Update User
  • YouTube Integration Zendesk Integration

    YouTube + Zendesk

    Create User to Zendesk from New Video By Search in YouTube Read More...
    Close
    When this happens...
    YouTube Integration New Video By Search
     
    Then do this...
    Zendesk Integration Create User
  • YouTube Integration Zendesk Integration

    YouTube + Zendesk

    Create Organization to Zendesk from New Video By Search in YouTube Read More...
    Close
    When this happens...
    YouTube Integration New Video By Search
     
    Then do this...
    Zendesk Integration Create Organization
  • YouTube Integration Zendesk Integration

    YouTube + Zendesk

    Update Ticket in Zendesk when New Video By Search is created in YouTube Read More...
    Close
    When this happens...
    YouTube Integration New Video By Search
     
    Then do this...
    Zendesk Integration Update Ticket
  • YouTube Integration {{item.actionAppName}} Integration

    YouTube + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect YouTube + Zendesk in easier way

It's easy to connect YouTube + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Video

    Trigger when a new video is uploaded by a specific YouTube username.

  • New Video By Search

    Trigger when a new video is uploaded that matches a specific search string.

  • New Video In Channel

    Trigger when a new video is published to a specific YouTube channel.

  • New Video In Playlist

    Trigger when a new video is added to a specific playlist. Note does not work for your 'watch later' playlist.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Upload Video

    Post a video to your channel.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How YouTube & Zendesk Integrations Work

  1. Step 1: Choose YouTube as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from YouTube to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of YouTube and Zendesk

When discussing the topics of YouTube and Zendesk it is important to understand the history behind these two innovative companies. Google, Inc., or simply known as Google, is an American multinational technpogy company founded by Larry Page and Sergey Brin. (Read more on Wikipedia. In 2005, Google acquired a software consulting firm, Zendesk. This acquisition brought together two brilliant minds and one of the most powerful companies in the world was born.

Integration of YouTube and Zendesk

Prior to the acquisition of Zendesk by Google, the two companies were not integrally linked. After the acquisition of Zendesk by Google, integration began with a wave of new features in Google products. For example, click to call has enabled customers to immediately get in touch with contact support. Other features include video calling, desktop sharing and screen sharing in Hangouts, and an integrated help center in Gmail. A customer service representative can quickly transfer a customer’s phone call over to their cpleague using Google Voice. These features are a great improvement for both YouTube and Zendesk users. The best part is that they are completely free of charge.

Benefits of Integration of YouTube and Zendesk

Zendesk provides a number of benefits for YouTube and its users. Customers can easily get in touch with support via email, phone, chat, or another channel through YouTube. Additionally, Zendesk offers tech support 24/7 which is beneficial for those who may need assistance at unusual hours. Content creators can also utilize Zendesk’s knowledge base or Wiki to help customers find answers to their questions without having to use other resources. “Zendesk can help you create an online community around your brand; help you better engage with your customers so they love what you do; and make sure your customers have the right information they need when they need it” (Zendesk.

In conclusion, YouTube and Zendesk work well together because of their shared core values. innovation and cplaboration. These values are evident in both companies’ products, which allows them to seamlessly integrate into each other’s services. It is evident that these two companies will continue to improve the way businesses communicate with their customers.

Works Cited

Crowley, Sarah. “Relay Your Message with YouTube and Zendesk Integration”. Zendesk Blogs . N.p., n.d. Web. 27 May 2014. <http://blogs.zendesk.com/customer-service/relay-your-message-with-youtube-and-zendesk-integration>.

Google Help Desk – YouTube Integration with Zendesk Support Help Center . N.p., n.d. Web. 27 May 2014. <https://support.google.com/youtube/answer/3203478?hl=en>.

The process to integrate YouTube and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.