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Integrate WordPress with Zendesk

Appy Pie Connect allows you to automate multiple workflows between WordPress and Zendesk

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About WordPress

WordPress is software that you use to create stunning websites or blogs. With WordPress, you can create a beautiful website, blog, or app without any technical knowledge. You simply add and arrange content and features using WordPress' stylish & intuitive interface.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate WordPress + Zendesk

  • WordPress Integration Zendesk Integration

    WordPress + Zendesk

    Create Ticket to Zendesk from New Comment in WordPress Read More...
    Close
    When this happens...
    WordPress Integration New Comment
     
    Then do this...
    Zendesk Integration Create Ticket
  • WordPress Integration Zendesk Integration

    WordPress + Zendesk

    Update User in Zendesk when New Comment is created in WordPress Read More...
    Close
    When this happens...
    WordPress Integration New Comment
     
    Then do this...
    Zendesk Integration Update User
  • WordPress Integration Zendesk Integration

    WordPress + Zendesk

    Create User to Zendesk from New Comment in WordPress Read More...
    Close
    When this happens...
    WordPress Integration New Comment
     
    Then do this...
    Zendesk Integration Create User
  • WordPress Integration Zendesk Integration

    WordPress + Zendesk

    Create Organization to Zendesk from New Comment in WordPress Read More...
    Close
    When this happens...
    WordPress Integration New Comment
     
    Then do this...
    Zendesk Integration Create Organization
  • WordPress Integration Zendesk Integration

    WordPress + Zendesk

    Update Ticket in Zendesk when New Comment is created in WordPress Read More...
    Close
    When this happens...
    WordPress Integration New Comment
     
    Then do this...
    Zendesk Integration Update Ticket
  • WordPress Integration {{item.actionAppName}} Integration

    WordPress + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect WordPress + Zendesk in easier way

It's easy to connect WordPress + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Comment

    Triggered when you add a new comment.

  • New Post

    Triggered when you add a new post.

  • New User

    Triggered when a new user is added.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Post

    Create a new post, including the status allowing the creation of drafts.

  • Create User

    Create user including the status allowing the creation of drafts

  • Delete User

    Deletes an existing user.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How WordPress & Zendesk Integrations Work

  1. Step 1: Choose WordPress as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from WordPress to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of WordPress and Zendesk

Introduction

WordPress is a free, open-source content management system (CMS. based on PHP and MySQL; it uses a MySQL database to store data. It is used as a website framework and a blogging platform. WordPress was designed for web developers to create websites and blogs. WordPress is the most popular CMS in use on the Internet, powering more than 60 million websites. The name WordPress was chosen by co-founder Matt Mullenweg.

Zendesk is an enterprise cloud software as a service (SaaS. company that provides customer support software. Zendesk’s product is a customer support platform used by many small businesses, as well as large enterprises. The company was founded in Copenhagen, Denmark in 2007 by Mikkel Svane and Morten Primdahl, and is privately held. Zendesk is headquartered in San Francisco, California.

The integration of WordPress and Zendesk has helped many users to manage their websites and blogs with ease along with offering great customer support services to their customers. You can easily integrate WordPress and Zendesk using Zapier.

Benefits of Integration of WordPress and Zendesk

WordPress and Zendesk have been integrated for various reasons:

  • The integration of WordPress and Zendesk allows the users to have full contrp over their websites and blogs because they are not dependent on any third party or other WordPress plugins.
  • You can effectively manage your web presence through WordPress and Zendesk which can help you to deal with both internal (inside the organization. and external (outside the organization. clients with ease.
  • The integration of WordPress and Zendesk will also allow you to customize your websites and blogs using the tops offered by both the platforms.
  • The integration of WordPress and Zendesk will help you to create groups of ticket subscribers so that you can send important updates about your website or blog to them easily with just one click.
  • You can easily monitor the stats of your website or blog through the integration of WordPress and Zendesk which will help you to keep track of how many people visited your website or blog in a given time period. You can also find out how many people opened or clicked a specific page within your website or blog. This will help you to determine where your efforts are not being fruitful and will enable you to make necessary changes in your website or blog.
  • The integration of WordPress and Zendesk will also allow you to automate the process of sending emails to your subscribers who are using Zendesk for managing their customer support services. You can also automate the process of sending emails to your subscribers when they subscribe to receive email notifications from your website or blog using Zendesk.

The process to integrate WordPress and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.