Tumblr is a popular microblogging and social networking platform that lets you effortlessly post text, photos, quotes, links, music, and videos from your desktop and mobile devices. It is a great choice for people who want to join a large community.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Tumblr + ZendeskUpdate User in Zendesk when New Post in Dashboard is created in Tumblr Read More...
Tumblr + ZendeskCreate Organization to Zendesk from New Post in Dashboard in Tumblr Read More...
Tumblr + ZendeskUpdate Ticket in Zendesk when New Post in Dashboard is created in Tumblr Read More...
It's easy to connect Tumblr + Zendesk without coding knowledge. Start creating your own business flow.
Triggers whenever you 'like' a post on Tumblr.
Triggers when a new post is added by someone you follow on Tumblr.
Triggers when a new post is created in a specific blog you own.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a new link post.
Creates a new quote post.
Creates a new text post.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Tumblr is a micro-blogging platform that serves as a social networking website that enables you to share multimedia content. It’s most known for its blogging service, which is accessed through the dashboard. Users can create posts with graphics, photos, videos, links, quotes, audio, and text with the use of hashtags. The dashboard has an automatic post scheduler that allows you to schedule your posts. You can also pin or “bookmark” posts for future release.
Zendesk is a customer service software company based in San Francisco. It was initially launched by Danish company Zendesk A/S in Copenhagen back in 2009. The company provides customer support software that lets businesses manage their online communication with their customers through self-service portals. There are more than 100,000 businesses globally that are currently using Zendesk to help with customer service. These include companies like Airbnb, Dropbox, Disney, Lyft, Uber, WeWork, and many more.
Tumblr is a perfect top for brands to engage with their consumers. At the moment, it has more than 15 million blogs and more than 155 billion posts on its website. Hence, it allows brands to reach out to consumers with relevant content. However, the problem with this is that Tumblr doesn’t have the capability to handle customer service issues. This creates difficulty for brands to maintain communication with their customers through Tumblr alone. As such, the need for an additional top arises. Fortunately, Zendesk offers customer service software that can integrate with Tumblr easily.
One of the benefits of integrating Tumblr and Zendesk together is that it helps businesses provide better customer experience (CX. for their clients. Brands can receive feedback directly from their customers through Tumblr by replying to customer comments posted on their feed or blog posts. Moreover, it gives business owners the ability to monitor damaging customer interactions directly from Zendesk. This allows them to act immediately without further aggravating the situation.
Overall, there are many benefits of integrating Tumblr and Zendesk together. This integration can help businesses maintain communication with their customers more efficiently and effectively via Tumblr alone. With the use of Zendesk, business owners can address any potential issues forthrightly without letting them grow further. As such, this integration can help increase the overall CX of your business by providing better customer experience for your clients.
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