Integrate Shopify with Zendesk Sell

Appy Pie Connect allows you to automate multiple workflows between Shopify and Zendesk Sell

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About Shopify

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. It includes a huge selection of tools for anyone looking to start an eCommerce business.

About Zendesk Sell

Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.

Zendesk Sell Integrations

Best Shopify and Zendesk Sell Integrations

  • Shopify Integration Zendesk Sell Integration

    Shopify + Zendesk Sell

    Create Note to Zendesk Sell from New Customer in Shopify Read More...
    Close
    When this happens...
    Shopify Integration New Customer
     
    Then do this...
    Zendesk Sell Integration Create Note
  • Shopify Integration Zendesk Sell Integration

    Shopify + Zendesk Sell

    Create Product in catalog to Zendesk Sell from New Customer in Shopify Read More...
    Close
    When this happens...
    Shopify Integration New Customer
     
    Then do this...
    Zendesk Sell Integration Create Product in catalog
  • Shopify Integration Zendesk Sell Integration

    Shopify + Zendesk Sell

    Create task to Zendesk Sell from New Customer in Shopify Read More...
    Close
    When this happens...
    Shopify Integration New Customer
     
    Then do this...
    Zendesk Sell Integration Create task
  • Shopify Integration Zendesk Sell Integration

    Shopify + Zendesk Sell

    Update Company in Zendesk Sell when New Customer is created in Shopify Read More...
    Close
    When this happens...
    Shopify Integration New Customer
     
    Then do this...
    Zendesk Sell Integration Update Company
  • Shopify Integration Zendesk Sell Integration

    Shopify + Zendesk Sell

    Create Lead to Zendesk Sell from New Customer in Shopify Read More...
    Close
    When this happens...
    Shopify Integration New Customer
     
    Then do this...
    Zendesk Sell Integration Create Lead
  • Shopify Integration {{item.actionAppName}} Integration

    Shopify + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Shopify + Zendesk Sell in easier way

It's easy to connect Shopify + Zendesk Sell without coding knowledge. Start creating your own business flow.

    Triggers
  • New Blog Entry

    Triggers when a new entry is added to a blog in your Shopify store.

  • New Cancelled Order

    Triggers whenever a order is "cancelled" (with line item support).

  • New Customer

    Triggers when a new customer is added to your Shopify account.

  • New Order

    Triggers when a new purchase is made (only open orders) (with line item support).

  • New Order (Any Status)

    Triggers when a new purchase is made (of any order status).

  • New Paid Order

    Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

  • New Product

    Triggers when a new product is added to your Shopify store.

  • Updated Order

    Triggers when an order is updated (with line item support).

  • Deal Enters A New Stage

    Triggers when a deal enters a new stage.

  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when new lead is created.

  • New Note

    Triggers when a new note is created.

  • New Product In Catalog

    Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.

  • New Task

    Triggers when a new task is created.

  • Updated Contact

    Triggers when an existing contact is updated.

  • Updated Lead

    Triggers when an existing lead is updated.

  • Updated deal

    Triggers when an existing deal is updated.

    Actions
  • Create Custom Collection

    Creates a custom collection.

  • Create Customer

    Creates a new customer.

  • Create Order

    Creates a new order (with line item support).

  • Create Product

    Creates a new product.

  • Update Order

    Update a existing order.

  • Create Company

    Creates a company.

  • Create Deal

    Creates a new deal.

  • Create Lead

    creates a new lead.

  • Create Note

    Creates a note

  • Create Person

    Creates a person

  • Create Product in catalog

    Creates a product in a catalog

  • Create task

    Creates a task

  • Update Company

    Updates an existing company.

  • Update Deal

    Updates an existing deal.

  • Update Lead

    Updates a lead.

  • Update Person

    Updates an existing person.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Shopify & Zendesk Sell Integrations Work

  1. Step 1: Choose Shopify as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk Sell as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Shopify to Zendesk Sell.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shopify and Zendesk Sell

Shopify is a Canadian cloud computing company that specializes in online stores and has over 550,000 merchants using its platform. Shopify has also created a new revenue stream for creators with the introduction of Shopify Build. Shopify Build gives users the ability to earn commission on every sale they make through their own store.

Zendesk Sell is an integrated spution for Shopify merchants to sell their products on Zendesk Support, providing merchants with more flexibility when selling to customers. In addition, Zendesk Sell offers merchants access to data from both Shopify and Zendesk, which gives merchants more insight into their business and helps them sell smarter.

Integration of Shopify and Zendesk Sell

Shopify integrates with Zendesk Sell so that merchants can sell their products through Zendesk Support. Merchants can add products to Zendesk Support and see a live feed of all product activity on Zendesk Support in their Shopify admin. On the other hand, customers can search for products on Zendesk Support and purchase the desired product directly from a merchant’s Shopify store. The customer will then receive an email confirmation and order tracking information.

Benefits of Integration of Shopify and Zendesk Sell

Merchants who choose to integrate Shopify and Zendesk Sell benefit from increased sales and reduced support operations. With this integration, Shopify sellers will be able to sell their products through Zendesk Support in four different ways:

  • Product Page Extension. Merchants can create a product page on Zendesk Support that links directly to a product page on their Shopify store. The product page will show up alongside any other existing product pages on Zendesk Support. This lets the merchant take advantage of Zendesk’s support features like FAQs, knowledge base articles, answers, and advanced search. Customers can use these features to find the help they need around a specific product before purchasing it. Once they have found what they need, they click on “Buy Now” (or another link. on the product page, which takes them directly to a product page on the merchant’s Shopify store where they can complete their purchase.
  • Support Link Extension. Merchants can add a link to their shop’s products directly from their Zendesk Support knowledge base article or answer. This way, customers who are looking for help with a specific topic can easily find the right product and buy it quickly without having to contact support first.
  • Product Widget. Merchants can add a simple widget that allows customers to select products directly from their chat conversation on the agent side of Zendesk Support. They can then purchase the selected product directly from the merchant’s Shopify store via the chat conversation.
  • Embedded Buy Button. Merchants can add an embedded buy button that allows customers to buy products directly from their chat conversation on the agent side of Zendesk Support. They can then purchase the selected product directly from the merchant’s Shopify store via the chat conversation.

In conclusion, there are many benefits for Shopify merchants who want to integrate Shopify and Zendesk Sell. With this integration, merchants are able to offer their goods and services to customers who may not be aware of the existence of their products. It is easy for customers to find what they need on Zendesk Support, as it provides several tops for finding help (such as FAQs, Knowledge Base Articles, Answers, Advanced Search. Furthermore, customers are able to purchase goods from within their “chat conversation” with agents on Zendesk Support via embeddable buttons. These embeddable buttons make it easier for customers to purchase goods directly from their chat conversation with agents by adding convenience and speed.

The process to integrate Shopify and Zendesk Sell may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.