Integrate Shopify with Pendo

Appy Pie Connect allows you to automate multiple workflows between Shopify and Pendo

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About Shopify

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. It includes a huge selection of tools for anyone looking to start an eCommerce business.

About Pendo

Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.

Want to explore Shopify + Pendo quick connects for faster integration? Here’s our list of the best Shopify + Pendo quick connects.

Explore quick connects

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Connect Shopify + Pendo in easier way

It's easy to connect Shopify + Pendo without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Blog Entry

    Triggers when a new entry is added to a blog in your Shopify store.

  • New Cancelled Order

    Triggers whenever a order is "cancelled" (with line item support).

  • New Customer

    Triggers when a new customer is added to your Shopify account.

  • New Order

    Triggers when a new purchase is made (only open orders) (with line item support).

  • New Order (Any Status)

    Triggers when a new purchase is made (of any order status).

  • New Paid Order

    Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

  • New Product

    Triggers when a new product is added to your Shopify store.

  • Updated Order

    Triggers when an order is updated (with line item support).

  • New Visitor

    Trigger when new visitor visit.

  • New Visitor From Report

    Trigger when a new visitor added in the report.

  • Actions
  • Create Custom Collection

    Creates a custom collection.

  • Create Customer

    Creates a new customer.

  • Create Order

    Creates a new order (with line item support).

  • Create Product

    Creates a new product.

  • Update Order

    Update a existing order.

How Shopify & Pendo Integrations Work

  1. Step 1: Choose Shopify as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Pendo as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Shopify to Pendo.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Shopify and Pendo

Shopify has been in the business for many years and they are well known for their e-commerce platform that allows small and medium businesses to build online stores and sell products or services on the internet. They have a wide range of business applications that include POS, blogging, and payments. While Pendo is a product analytics provider that provides customer engagement software. The integration of both companies can provide some great benefits.

Integration of Shopify and Pendo

Pendo is a product analytics provider that provides customer engagement software. This company is based in Charlotte, NC and it was founded in 2012 by Todd Olson. They help organizations in understanding their customers and how they will improve their products or services. With the platform from Pendo, you can gain insights into the product usage, engage customers, convert them to customers, and understand where your business is heading. Shopify is an e-commerce platform that enables merchants to create online stores to sell products or services. Shopify was founded in 2004 by Tobias Lütke in Ottawa, Canada. They have grown tremendously in the past few years and have moved to Waterloo, Canada and have also expanded to New York City. They have more than 500 employees and over 700 000 merchants using their platform. Both companies work with their clients to make sure they are able to fplow up with what their customers want.

Benefits of Integration of Shopify and Pendo

The integration of Shopify and Pendo makes sense because both companies are focused on customers. With the two platforms integrated together, you can allow for more effective communication between your customer’s needs, product management, and sales teams. You are able to offer more services to your customers which includes engagement, sales, and retention with the help of Pendo. It will help you understand your customer better so that you will be able to offer a better service than before. You can provide more personalized sputions for your customers as well as help them get to know each other better. Customers will be more satisfied with the service they receive because they know that you are dedicated to their success. The integration of the two platforms together works well with Shopify because of its ability to provide more information about the customer’s behavior when they are using the website or any other applications related to it.

The integration of Shopify and Pendo together can help improve your business operations by providing better customer service and satisfaction. You will be able to understand your customers much better and be able to adapt your business strategies accordingly so that you are able to meet their expectations better. With the help of Pendo’s product analytics, you are able to determine what your customers want from you and then act on it. Their platform helps you understand how you can improve your website so that it will be able to provide better content for your user’s convenience. For example, when someone searches for a product on your website, they expect the product detail page to contain all the necessary information as well as images of the actual product. If there are not enough images available or if it takes too long for the page to load then your customer’s experience may be less than desirable. If you are able to decrease your customer’s wait time and increase their satisfaction then they may end up making another purchase with you instead of going somewhere else.

The process to integrate Shopify and Pendo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on January 25,2023 05:21 pm