Integrate ShipRocket with Intercom

Appy Pie Connect allows you to automate multiple workflows between ShipRocket and Intercom

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About ShipRocket

Shiprocket is a technologically advanced logistics platform that connects retailers, consumers, and supply chain partners to create great shipping experiences.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Want to explore ShipRocket + Intercom quick connects for faster integration? Here’s our list of the best ShipRocket + Intercom quick connects.

Explore quick connects

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Connect ShipRocket + Intercom in easier way

It's easy to connect ShipRocket + Intercom without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Order

    Triggers when a new order is created.

  • New Product

    Triggers when a new product is created.

  • New Shipment

    Triggers when a new shipment is created.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Actions
  • Add New Product

    Creates a new product.

  • Cancel an Order

    Cancel an order

  • Create Custom Order

    Creates a custom order.

  • Create a Return Order

    Create a return order

  • Update Order

    Update an existing order.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How ShipRocket & Intercom Integrations Work

  1. Step 1: Choose ShipRocket as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ShipRocket to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ShipRocket and Intercom


ShipRocket is an e-commerce platform that allows you to manage your online store. It provides tops for merchants who want to create, run and grow their online businesses. The company offers a wide range of features that support the needs of both small and large retailers. This includes inventory management, order tracking, customer support, and automated pricing, among others.


Intercom is a customer communication platform designed to help companies connect with their customers. The application allows businesses to engage with customers through conversations on websites, in mobile apps and via email. The top also provides insights on how customers use their products or services. Intercom is an all-in-one communications system that lets you build, grow and retain your customer base.

Integration of ShipRocket and Intercom

The integration of ShipRocket and Intercom is a great spution for shipping companies. With the two applications integrated, users can monitor improvements in key performance indicators (KPIs. such as sales growth, customer satisfaction, and revenue. Businesses can also get insight on the state of their customer relationships through the analytical features of Intercom that are integrated with ShipRocket. ShipRocket’s flexible features allow users to track statistics and analyse data at any time.

Although the integration of ShipRocket and Intercom still has some bugs to be fixed, it is a very good top for shipping companies. It gives users the ability to review and discuss issues affecting their business with their customers. These discussions give shipping companies an opportunity to improve their services. Through this feature, users can also easily gather feedback from customers. They can use this information to drive product development or improve their current offerings.

Benefits of Integration of ShipRocket and Intercom

The integration of ShipRocket and Intercom offers several benefits to the shipping industry. For instance, it enables end users to receive more comprehensive reports about their business activities online. Shipping companies can use these reports to determine which businesses are performing best. This gives them the chance to identify areas where they can improve the client experience. Businesses can also assess which parts of their business operations need to be improved to increase revenue or reduce expenses. By understanding the state of their business operations, shipping companies can make better strategic decisions about their revenue generation.

In conclusion, the integration of ShipRocket and Intercom is a useful top for shipping companies. It enables users to have a clear view of their business operations and assess the strength of their business relationships with customers. The top also provides shipping companies with valuable insights on how they can improve or develop new offerings to meet the demands of their customers.

The process to integrate ShipRocket and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm