Integrate pipelinedeals with Zendesk

Appy Pie Connect allows you to automate multiple workflows between pipelinedeals and Zendesk

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About pipelinedeals

PipelineDeals is the first sales productivity platform that combines sales engagement and CRM in a single, user-friendly app.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best pipelinedeals and Zendesk Integrations

  • pipelinedeals Integration Zendesk Integration

    pipelinedeals + Zendesk

    Create Ticket from Zendesk from list deal stages to pipeline deals Read More...
    Close
    When this happens...
    pipelinedeals Integration list deal stages
     
    Then do this...
    Zendesk Integration Create Ticket
  • pipelinedeals Integration Zendesk Integration

    pipelinedeals + Zendesk

    Update User in Zendesk when list deal stages is added to pipeline deals Read More...
    Close
    When this happens...
    pipelinedeals Integration list deal stages
     
    Then do this...
    Zendesk Integration Update User
  • pipelinedeals Integration Zendesk Integration

    pipelinedeals + Zendesk

    Create User from Zendesk from list deal stages to pipeline deals Read More...
    Close
    When this happens...
    pipelinedeals Integration list deal stages
     
    Then do this...
    Zendesk Integration Create User
  • pipelinedeals Integration Zendesk Integration

    pipelinedeals + Zendesk

    Create Organization from Zendesk from list deal stages to pipeline deals Read More...
    Close
    When this happens...
    pipelinedeals Integration list deal stages
     
    Then do this...
    Zendesk Integration Create Organization
  • pipelinedeals Integration Zendesk Integration

    pipelinedeals + Zendesk

    Update Ticket in Zendesk when list deal stages is added to pipeline deals Read More...
    Close
    When this happens...
    pipelinedeals Integration list deal stages
     
    Then do this...
    Zendesk Integration Update Ticket
  • pipelinedeals Integration {{item.actionAppName}} Integration

    pipelinedeals + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect pipelinedeals + Zendesk in easier way

It's easy to connect pipelinedeals + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Deal Status Changed

    Triggers when a deal in your PipelineDeals account is updated from one status to another.

  • Moved Deal

    Triggers when a deal in your PipelineDeals account is moved from one deal stage to another.

  • New Company

    Triggers when a new company is created in your PipelineDeals account.

  • New Deal

    Triggers when a new deal is created in your PipelineDeals account.

  • New Person

    Triggers when a new person, lead, or contact is created in your PipelineDeals account.

  • get event categories

    get event categories

  • list Person

    Hidden Trigger to list Person list

  • list deal stages

    list deal stages

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Activity

    Creates a new activity associated to an existing person, company or deal.

  • Create Company

    Creates a new company in your PipelineDeals account.

  • Create Deal

    Creates a new deal in your PipelineDeals account.

  • Create Person

    Creates a new person in your PipelineDeals account.

  • Create Task

    Creates a new calendar task in your PipelineDeals account.

  • Update Company

    Updates an existing company in your PipelineDeals account.

  • Update Deal

    Updates an existing deal in your PipelineDeals account.

  • Update Person

    Updates an existing person in your PipelineDeals account.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How pipelinedeals & Zendesk Integrations Work

  1. Step 1: Choose pipelinedeals as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from pipelinedeals to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of pipelinedeals and Zendesk

Pipelinedeals is a business process management company. It helps its customers to manage and automate the processes of their business. Zendesk is a customer service software provider. It provides online support to its customers. The two integrate with each other. This integration allows pipelinedeals to use Zendesk as an online support system for their customers. The integration works in three ways:

  • Pipelinedeals can send tickets to Zendesk, which are then assigned to the Zendesk agents. These agents work on these tickets and spve the issues raised by the customer.
  • Pipelinedeals provides a webhook to Zendesk. This webhook allows the customer service agents of Zendesk to work on the tickets or provide additional information to the customer, even when they are offline.
  • Pipelinedeals informs the Zendesk about its customers’ activity data, like order completion time, and rate of customer satisfaction. This information is used by Zendesk to suggest improvement in their products and services.

Integration of pipelinedeals and Zendesk

The integration of pipelinedeals and Zendesk is done through APIs. Pipelinedeals provides an API that can be integrated with Zendesk. This API is used by both companies to exchange information. For example, if a user places an order with pipelinedeals, this order information is sent to Zendesk through the API. In return, the information is sent back from Zendesk to pipelinedeals, which presents it to the user in a visually appealing manner. The API provided by pipelinedeals also allows the integration of operations like payment and shipment tracking, where the information is exchanged between pipelinedeals and Zendesk for tracking purposes.

These APIs are very efficient as they can be used by both companies without any code changes. They are easy to integrate and allow rapid change in business processes. The only change needed in either company is to provide the API credentials, which are required for access. Furthermore, the APIs do not require a developer of either company to configure them, as they can be configured using a cloud computing platform such as AWS.

Benefits of Integration of pipelinedeals and Zendesk

The integration of pipelinedeals and Zendesk has many benefits for both companies. Pipelinedeals uses this integration to connect with more customers. Customers who buy products from pipelinedeals may need support from pipelinedeals when they use these products. In such cases, customers look for support through channels such as chat, emails, or phone calls. However, if their problem has been logged using Zendesk, they might be satisfied with the spution provided by Zendesk itself rather than looking for another channel of support offered by pipelinedeals. This integration enables pipelinedeals to connect with more customers and increase its sales revenue. Also, this integration saves money as Zendesk charges pipelinedeals only when a ticket is created by a customer or when an agent provides additional information directly through webhooks, without using email or chat services provided by Zendesk. Pipelinedeals receives real-time feedback on how it is helping its customers without spending extra dplars on it.

Zendesk benefits from the integration as well because it can offer better customer service to its customers through this integration. In addition, it also gains better feedback from its customers about its products and services through webhooks. The information obtained in this manner can be used by Zendesk to improve its products or services and thus increase its market share in this industry.

The process to integrate pipelinedeals and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.