Integrate Pipedrive with Intercom

Appy Pie Connect allows you to automate multiple workflows between Pipedrive and Intercom

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About Pipedrive

Pipedrive is the sales management platform that helps you win more business, manage big sales, and keep your pipeline growing. It's flexible enough to fit in any sales process

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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Best Pipedrive and Intercom Integrations

  • Pipedrive Integration Intercom Integration

    Pipedrive + Intercom

    Create/Update Lead to Intercom from New Deal in Pipedrive Read More...
    Close
    When this happens...
    Pipedrive Integration New Deal
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Pipedrive Integration Intercom Integration

    Pipedrive + Intercom

    Create/Update User to Intercom from New Deal in Pipedrive Read More...
    Close
    When this happens...
    Pipedrive Integration New Deal
     
    Then do this...
    Intercom Integration Create/Update User
  • Pipedrive Integration Intercom Integration

    Pipedrive + Intercom

    Send Incoming Message in Intercom when New Deal is created in Pipedrive Read More...
    Close
    When this happens...
    Pipedrive Integration New Deal
     
    Then do this...
    Intercom Integration Send Incoming Message
  • Pipedrive Integration Intercom Integration

    Pipedrive + Intercom

    Create/Update Lead to Intercom from New Activity in Pipedrive Read More...
    Close
    When this happens...
    Pipedrive Integration New Activity
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Pipedrive Integration Intercom Integration

    Pipedrive + Intercom

    Create/Update User to Intercom from New Activity in Pipedrive Read More...
    Close
    When this happens...
    Pipedrive Integration New Activity
     
    Then do this...
    Intercom Integration Create/Update User
  • Pipedrive Integration {{item.actionAppName}} Integration

    Pipedrive + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Pipedrive + Intercom in easier way

It's easy to connect Pipedrive + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • Deal Matching Filter

    Triggers every time a deal matches a Pipedrive filter.

  • New Activity

    Triggers upon an addition of a new activity in Pipedrive.

  • New Deal

    Triggers every time a new deal is created.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is added.

  • Organization Matching Filter

    Triggers every time an organization matches a Pipedrive filter.

  • Person Matching Filter

    Triggers whenever a person matches a Pipedrive filter.

  • Updated Deal

    Triggers upon a updation in an existing deal.

  • Updated Organization

    Triggers when changes are made in an existing organization.

  • Updated Person

    Triggers when an existing contact is updated.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create Activity

    Creates a new activity.

  • Create Deal

    Creates a new deal.

  • Create Note

    Creates a new note.

  • Create Organization

    Creates a new organization.

  • Create Person

    Creates a new person.

  • Update Deal

    Updates an existing deal.

  • Update Organization

    Updates an existing organization.

  • Update Person

    Updates an existing person.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Pipedrive & Intercom Integrations Work

  1. Step 1: Choose Pipedrive as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Pipedrive to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Pipedrive and Intercom

Pipedrive is an amazing sales and marketing automation top. It helps to automate the internal process of your business. It offers more than just a CRM. Its an all-in-one platform for small, medium and large businesses. And it’s not limited to sales. It can be used by anyone in the organization including the marketing department.

Pipedrive is widely used by many companies like Grammarly, Bugcrowd and Zoom.

About Intercom

Intercom is a customer service platform that makes it easy for you to talk to your customers. The company has raised $64 million from top investors such as Bessemer Venture Partners, Index Ventures and Accel Partners.

Integration of Pipedrive and Intercom

As both products are designed to help businesses communicate with their customers, they complement each other perfectly. Integration of Pipedrive and Intercom will allow you to take immediate action on your customer queries at the earliest possible opportunity, which could result in increased revenue and sales.

Pipedrive integrates with Intercom by connecting each contact in your Intercom account with a contact in your Pipedrive database. You can also create new contacts directly from Intercom by setting up a campaign or sending a message to your existing user base. If you’re already using Intercom, you can set up integration within seconds.

You can view all the details of the contacts you have in Pipedrive and Intercom in real time. And when you connect Pipedrive with Intercom, you get:

Email templates available to send emails through integrated mailboxes.

A dashboard showing contact details across Pipedrive and Intercom, including their last online interactions.

Conversation history for each contact, so you can see what they’ve been talking about with your company.

Access to all your data, even if they aren’t logged into your app yet.

However, the integration between Pipedrive and Intercom is not one way – you can also send messages from Pipedrive to your contacts in Intercom, letting them know about changes to your product or status updates. You can also use the integration to change the status of contacts in Pipedrive based on their interaction with your messages on Intercom. This means that whenever you want to have a new conversation with your customers, you don’t have to leave your email client to do so.

Benefits of Integration of Pipedrive and Intercom

When you integrate Pipedrive with Intercom, you will be able to:

The process to integrate Pipedrive and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.