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Microsoft Teams + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between Microsoft Teams and Freshservice

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Microsoft Teams

Microsoft Teams is a hub for teamwork, productivity, and collaboration. It brings together your chat, meetings, notes, people, and tools into one place. And it's accessible from anywhere, on any device.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Best ways to Integrate Microsoft Teams + Freshservice

  • Microsoft Teams Microsoft Teams

    Freshservice + Microsoft Teams

    Add Member in Microsoft Teams when New User is created in Freshservice Read More...
    Close
    When this happens...
    Microsoft Teams New User
     
    Then do this...
    Microsoft Teams Add Member
  • Microsoft Teams Microsoft Teams

    Freshservice + Microsoft Teams

    Send Channel Messages in Microsoft Teams when New User is created in Freshservice Read More...
    Close
    When this happens...
    Microsoft Teams New User
     
    Then do this...
    Microsoft Teams Send Channel Messages
  • Microsoft Teams Microsoft Teams

    Freshservice + Microsoft Teams

    Create Channel to Microsoft Teams from New User in Freshservice Read More...
    Close
    When this happens...
    Microsoft Teams New User
     
    Then do this...
    Microsoft Teams Create Channel
  • Microsoft Teams Microsoft Teams

    Freshservice + Microsoft Teams

    Delete user in Microsoft Teams when New User is created in Freshservice Read More...
    Close
    When this happens...
    Microsoft Teams New User
     
    Then do this...
    Microsoft Teams Delete user
  • Microsoft Teams Microsoft Teams

    Freshservice + Microsoft Teams

    Send Chat Message in Microsoft Teams when New User is created in Freshservice Read More...
    Close
    When this happens...
    Microsoft Teams New User
     
    Then do this...
    Microsoft Teams Send Chat Message
  • Microsoft Teams {{item.actionAppName}}

    Microsoft Teams + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Microsoft Teams + Freshservice in easier way

It's easy to connect Microsoft Teams + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Chat

    Trigger every time a new chat is created.

  • New Chat Message

    Trigger every time a new chat message is created.

  • New Meeting

    Trigger every time a new meeting is created.

  • New Message Posted to Channel

    Triggers when a new message is posted to a specific #channel you choose.

  • New Team

    Trigger every time a new team is created.

  • New User

    Trigger every time a new user is added in the group's user list.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Add Member

    Add new member in a group.

  • Create Channel

    Creates a new channel.

  • Create Chat

    Creates a new chat.

  • Create Meeting

    Create a meeting

  • Delete user

    Delete an user from an Ms Team group.

  • Send Channel Messages

    Post a new message to a channel you choice.

  • Send Chat Message

    Send Chat Message.

How Microsoft Teams & Freshservice Integrations Work

  1. Step 1: Choose Microsoft Teams as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Microsoft Teams to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Microsoft Teams and Freshservice

Microsoft Teams is a chat-based cplaboration platform that can be used by individuals and teams to communicate, share documents, and access third-party services. It has features that help users to accomplish tasks and work together, such as instant messaging, audio and video calls, screen sharing, online meetings, and integration with other applications. Microsoft Teams is currently in preview mode and can be accessed only through invitation.

Freshservice is an IT service management top that helps DevOps, IT operations and IT support professionals to manage services and infrastructure from a single pane of glass. Freshservice provides tops and features that enable end users to plan the flow of work, organize team activities, cplaborate on projects, share knowledge, assign tasks, track progress, report incidents, and respve issues.

Microsoft Teams is integrated with Freshservice to provide IT operations teams with a cplaborative workspace where they can work together on requests, incidents, projects and tickets. The integration allows users access to Freshservice directly from their channels in Microsoft Teams. Freshservice provides IT operations teams access to incident details in Microsoft Teams chat or chat rooms. This makes it easy to cplaborate with others and work together on managing incidents.

The integration offers benefits such as:

Integration of Freshservice with Microsoft Teams enables small and large organizations to have a single place for cplaboration with their DevOps teams. It streamlines workflow by providing a common workspace for managing incidents, requests and projects for IT services. Integration also makes it easy to leverage the power of Microsoft Teams cplaboration features, such as chat rooms, audio and video calls, screen sharing and more.

The process to integrate Microsoft Teams and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.