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Integrate Mattermost with Zendesk Sell

Appy Pie Connect allows you to automate multiple workflows between Mattermost and Zendesk Sell

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About Mattermost

Mattermost is an open source team collaboration platform tht brings all your company's conversations, documents, and applications together in one place, making it easy for your team to collaborate securely on the things that matter most.

About Zendesk Sell

Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.

Zendesk Sell Integrations

Best ways to Integrate Mattermost + Zendesk Sell

  • Mattermost Integration Zendesk Sell Integration

    Mattermost + Zendesk Sell

    Create Note to Zendesk Sell from New Message Posted to Channel in Mattermost Read More...
    Close
    When this happens...
    Mattermost Integration New Message Posted to Channel
     
    Then do this...
    Zendesk Sell Integration Create Note
  • Mattermost Integration Zendesk Sell Integration

    Mattermost + Zendesk Sell

    Create Product in catalog to Zendesk Sell from New Message Posted to Channel in Mattermost Read More...
    Close
    When this happens...
    Mattermost Integration New Message Posted to Channel
     
    Then do this...
    Zendesk Sell Integration Create Product in catalog
  • Mattermost Integration Zendesk Sell Integration

    Mattermost + Zendesk Sell

    Create task to Zendesk Sell from New Message Posted to Channel in Mattermost Read More...
    Close
    When this happens...
    Mattermost Integration New Message Posted to Channel
     
    Then do this...
    Zendesk Sell Integration Create task
  • Mattermost Integration Zendesk Sell Integration

    Mattermost + Zendesk Sell

    Update Company in Zendesk Sell when New Message Posted to Channel is created in Mattermost Read More...
    Close
    When this happens...
    Mattermost Integration New Message Posted to Channel
     
    Then do this...
    Zendesk Sell Integration Update Company
  • Mattermost Integration Zendesk Sell Integration

    Mattermost + Zendesk Sell

    Create Lead to Zendesk Sell from New Message Posted to Channel in Mattermost Read More...
    Close
    When this happens...
    Mattermost Integration New Message Posted to Channel
     
    Then do this...
    Zendesk Sell Integration Create Lead
  • Mattermost Integration {{item.actionAppName}} Integration

    Mattermost + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Mattermost + Zendesk Sell in easier way

It's easy to connect Mattermost + Zendesk Sell without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message Posted to Channel

    When message post on perticular channel.

  • Deal Enters A New Stage

    Triggers when a deal enters a new stage.

  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when new lead is created.

  • New Note

    Triggers when a new note is created.

  • New Product In Catalog

    Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.

  • New Task

    Triggers when a new task is created.

  • Updated Contact

    Triggers when an existing contact is updated.

  • Updated Lead

    Triggers when an existing lead is updated.

  • Updated deal

    Triggers when an existing deal is updated.

    Actions
  • Post Message

    Post a new message to a channel.

  • Create Company

    Creates a company.

  • Create Deal

    Creates a new deal.

  • Create Lead

    creates a new lead.

  • Create Note

    Creates a note

  • Create Person

    Creates a person

  • Create Product in catalog

    Creates a product in a catalog

  • Create task

    Creates a task

  • Update Company

    Updates an existing company.

  • Update Deal

    Updates an existing deal.

  • Update Lead

    Updates a lead.

  • Update Person

    Updates an existing person.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Mattermost & Zendesk Sell Integrations Work

  1. Step 1: Choose Mattermost as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk Sell as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Mattermost to Zendesk Sell.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mattermost and Zendesk Sell

Mattermost and Zendesk Sell are two of the most popular software for customer service and sales respectively. The integration of these two platforms allows customers to discuss and share information about the product and the company, as well as also provides a means for sales team to stay ahead of their customers. Both Mattermost and Zendesk Sell have been built on open source technpogy.

Mattermost

Mattermost is an open source messaging app that combines the best features of Slack and IRC. Mattermost is a messaging platform that works well for both enterprise and non-enterprise level organizations. You can host a Mattermost installation or cloud instance to communicate with your teammates, internal staff, business partners and customers.

Zendesk Sell

Zendesk Sell is a platform that provides e-commerce spution for small and medium businesses. The platform helps users to manage their online presence by providing notification mechanisms, up-to-date analytics, real-time integration with social media channels, etc., to create a seamless experience for end users. Zendesk Sell allows users to easily integrate e-commerce functionality into their websites.

Integration of Mattermost and Zendesk Sell

Mattermost can be integrated with Zendesk Sell so that your customers can communicate with sellers directly through the help desk. Customers can submit tickets to the help desk from within Mattermost. The seller can then respond to those tickets from within Mattermost as well as from within Zendesk Sell. As a result, you can now offer a single point of entry for customer service requests. The integration of Mattermost and Zendesk Sell ensures that your customers have a positive experience while using your product or service.

Benefits of Integration of Mattermost and Zendesk Sell

As mentioned above, the integration of Mattermost and Zendesk Sell allows your customers to submit tickets to the help desk directly from within Mattermost. When you integrate the two platforms, you can offer your customers a seamless customer service experience. You can provide them with an option to reach out to the seller directly through the help desk without having to contact them separately. This saves your time and money by reducing the number of calls you receive about the same issue. Not only this, but if your customers are already on Mattermost, then it would be easier for them to submit their tickets instead of visiting your website or calling them directly on their numbers.

Mattermost allows users to interact inside the application even when they are offline. All messages will be sent when users come online next time. When you integrate Mattermost with Zendesk Sell, your customers can send their requests via Mattermost even if they are offline. Since Mattermost supports offline messaging, your customers will never miss the opportunity of contacting the seller when they are away from their computer or unable to make calls. Moreover, since Mattermost does not require any plugins, users can use it across different devices with ease. This makes it easier for users who are not always sitting in front of their computers to participate in discussions within Mattermost.

The process to integrate Mattermost and Zendesk Sell may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.