Integrate Magento 2.X with Freshservice

Appy Pie Connect allows you to automate multiple workflows between Magento 2.X and Freshservice

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About Magento 2.X

Magento 2.x is an open-source e-commerce platform written in PHP. It is one of the most popular e-feature-rich platforms that you to manage your eCommerce store without any hassle.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Best Magento 2.X and Freshservice Integrations

  • Magento 2.X Integration Magento 2.X Integration

    Freshservice + Magento 2.X

    Create Sales Order Comment to Magento 2.X from New User in Freshservice Read More...
    Close
    When this happens...
    Magento 2.X Integration New User
     
    Then do this...
    Magento 2.X Integration Create Sales Order Comment
  • Magento 2.X Integration Magento 2.X Integration

    Freshservice + Magento 2.X

    Create Sales Order Invoice to Magento 2.X from New User in Freshservice Read More...
    Close
    When this happens...
    Magento 2.X Integration New User
     
    Then do this...
    Magento 2.X Integration Create Sales Order Invoice
  • Magento 2.X Integration Magento 2.X Integration

    Freshservice + Magento 2.X

    Create Category to Magento 2.X from New User in Freshservice Read More...
    Close
    When this happens...
    Magento 2.X Integration New User
     
    Then do this...
    Magento 2.X Integration Create Category
  • Magento 2.X Integration Magento 2.X Integration

    Freshservice + Magento 2.X

    Create Customer to Magento 2.X from New User in Freshservice Read More...
    Close
    When this happens...
    Magento 2.X Integration New User
     
    Then do this...
    Magento 2.X Integration Create Customer
  • Magento 2.X Integration Magento 2.X Integration

    Freshservice + Magento 2.X

    Create Product to Magento 2.X from New User in Freshservice Read More...
    Close
    When this happens...
    Magento 2.X Integration New User
     
    Then do this...
    Magento 2.X Integration Create Product
  • Magento 2.X Integration {{item.actionAppName}} Integration

    Magento 2.X + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Magento 2.X + Freshservice in easier way

It's easy to connect Magento 2.X + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when Magento gets a new customer.

  • New Order

    Triggers when a new order is created (with line item support).

  • New Product

    Triggers when a new product is created in Magento.

  • New Sales Order Credit Memo

    Triggers when a new sales order creditmemo is created.

  • New Sales Order Invoice

    Triggers when a new sales order invoice is created (with line item support).

  • New Sales Order Shipment

    Triggers when Magento gets a new sales order shipment (with line item support).

  • Updated Customer

    Triggers when Magento gets a updated customer.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create Category

    Create a new category

  • Create Customer

    Create a new customer

  • Create Order

    Create a new catalog order

  • Create Product

    Create a new catalog product

  • Create Sales Order Comment

    Create a new sales order comment

  • Create Sales Order Invoice

    Create a new sales order invoice

  • Create/Update Product

    Create/update a new catalog product

  • Update Product

    Update a catalog product

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Magento 2.X & Freshservice Integrations Work

  1. Step 1: Choose Magento 2.X as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Magento 2.X to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Magento 2.X and Freshservice

Magento 2.X

Magento 2.X is an open source e-commerce platform which is used for building the online stores. It can be easily integrated with the Freshservice for monitoring the performance of an online store and its respective users.

Freshservice

Freshservice is a web service that monitors the application performance, helps in monitoring business applications. It also provides the feedback about the errors occurred in an application and how to address those errors. It has a web conspe which can be accessed by the end users after creating an account. The users can access the information of their application and their corresponding errors. They can also raise their queries and send them to the developers through this conspe. It also suggests the ways to improve the usage of applications and reduce the operational cost.

Integration of Magento 2.X and Freshservice

Freshservice can be integrated with Magento 2.X by using the web services. It can provide the detailed information regarding the users’ behavior on a website, identify the potential visitors and customers and improve the user experience. It can also monitor the performance of an application and help in measuring the health of an application. It can be integrated with other web based applications like Magento 2.X and provide real-time information about the errors, usage, performance and behavior of an application or website. It can also be integrated with IT systems like Loggly, New Relic, Splunk, etc.

Benefits of Integration of Magento 2.X and Freshservice

Faster and better customer service – Freshservice can help in better understanding of customer requirements and problems. It can help in providing faster and better customer support through customized reports, dashboards and alerts.

– Freshservice can help in better understanding of customer requirements and problems. It can help in providing faster and better customer support through customized reports, dashboards and alerts. Better product development – Magento 2.X can help in better product development through extensive data analysis of the customers’ requirements, feedback and suggestions provided by Freshservice. It can help in identifying gaps between what is promised and what is delivered by a product or service provider. It helps in identifying areas where improvements are required so that each stage of development is based on a proper understanding of customer requirements and expectations.

– Magento 2.X can help in better product development through extensive data analysis of the customers’ requirements, feedback and suggestions provided by Freshservice. It can help in identifying gaps between what is promised and what is delivered by a product or service provider. It helps in identifying areas where improvements are required so that each stage of development is based on a proper understanding of customer requirements and expectations. Better customer satisfaction – Magento 2.X can provide better customer satisfaction through effective problem respution and quicker respution of issues raised by customers. The issues raised by customers can be instantly forwarded to the respective teams for respution by using this integration between Magento 2.X and Freshservice. This way no time will be lost in forwarding the issue to the right team for respution, irrespective of where the issue was raised or where it requires attention from the developer or designer team.

The process to integrate Magento 2.X and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.