Klaviyo is the all-in-one email marketing platform for eCommerce. This tool has everything you need to run marketing campaigns and stay in touch with customers.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
It's easy to connect Klaviyo + Zendesk without coding knowledge. Start creating your own business flow.
Triggers on a new event for any metric.
Creates a member.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a member.
Adds a new subscriber to a list you specify. Profiles are single or double opted in based on the list's settings.
Updates an existing subscriber.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Klaviyo is a marketing software that helps merchants communicate to their customers. It helps to make your customer communication easy, effective and most importantly targeted. Klaviyo provides a variety of sputions to help you grow your business such as email marketing, segmentation based on behavior, personalization, and powerful reporting. Klaviyo also integrates with some popular applications such as Mailchimp, Salesforce, Slack, Zendesk, Hubspot, Shopify etc.
Klaviyo has both a free and paid version. The free version allows for up to 2,500 subscribers. If you have more than 2,500 subscribers in your list, then you can opt for the paid version which costs $39/month. For those who wish to integrate Klaviyo with Zendesk, the free version will be suitable for you.
Zendesk is an online help desk software that offers a wide range of products and tops to help organizations across the globe deliver great customer service. Zendesk provides a dashboard where you can view all your customer service tickets easily and manage then quickly. You can answer your customer’s queries right from your mobile phone using Zendesk app. Zendesk is used by some of the biggest companies in the world such as IBM, MLB, Vodafone etc.
Both Klaviyo and Zendesk are cloud-based applications and can be accessed from anywhere at any time. Since both Klaviyo and Zendesk are cloud-based, integration between them is possible. Integration of Klaviyo and Zendesk is one of the best ways to improve your email marketing campaigns and increase your sales. Let us know get into details about how integration of these two applications can be useful for your business.
How does the integration work?
The integration of Klaviyo and Zendesk is very easy to set up. You just need to create a new email campaign in Klaviyo and select “Zendesk” as the destination for your emails. Once you do this, you will be able to create a new template in Zendesk and fill out the information about your company, your products etc. This information will now appear in the email templates created in Klaviyo. Your email template will also appear in Zendesk so that you can add more information about your company or products there.
Once you integrate Klaviyo with Zendesk, your email marketing becomes much more targeted. More specifically, your customers will receive personalized messages to their inbox based on their behaviors, which increases the chances of conversion. For example, if a customer placed an order before today but did not place an order yesterday, then they will receive an email encouraging them to place an order again before it’s too late. With Klaviyo and Zendesk integration, you can send emails that are relevant to your customers and increase the chances of conversion.
Another benefit of integrating Klaviyo and Zendesk is that it will save you time and effort. With the integration, you can optimize your most important tasks such as sending emails and analyzing data in one place rather than doing them separately in both Klaviyo and Zendesk. This saves a lot of time since you don’t have to search between both applications for different data. This integration also eliminates any kind of redundancy since you can do all the things related to your email marketing and customer service right from only one application which is Zendesk.
Klaviyo enables you to create amazing email templates which integrate with some of the best email marketing software out there including Mailchimp and WordPress. With integration of Klaviyo and Zendesk, you can create targeted email campaigns that are relevant to your customers and increase conversions or revenue for your business. This guide walks through what is Klaviyo, how it works, benefits of integration with Zendesk and other helpful tips to implement this integration into your business effectively.
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