Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
Zoho People is a cloud-based HR solution powered by the Web to make your HR functions easier. It is specifically designed for organizations of all sizes.Zoho People Integrations
Zoho People + IntercomCreate/Update Lead to Intercom from New Record in Zoho People Read More...
Zoho People + IntercomCreate/Update User to Intercom from New Record in Zoho People Read More...
Zoho People + IntercomSend Incoming Message in Intercom when New Record is created in Zoho People Read More...
It's easy to connect Intercom + Zoho People without coding knowledge. Start creating your own business flow.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Triggers every time a record is added in a specific form.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Intercom is a customer communication platform for sales, marketing and support. The company is based in San Francisco, CA. They provide a simple yet powerful product that helps companies connect with their customers.
Intercom has three main products. Intercom Messenger, Intercom Chat and Intercom Listener.
Intercom Messenger is the company’s messaging app that allows users to talk to customers via live chat, emails and text messages.
Intercom Chat is the company’s live chat app that allows users to communicate with their customers in real time.
Intercom Listener is the company’s monitoring spution that allows users to see how people are engaging with their website and mobile apps. (Source. www.intercom.io)
Zoho People is a talent management application for small businesses and freelancers. It helps small businesses manage their employees more efficiently by providing them with an online employee directory, time tracking and scheduling, HR management, payrpl, attendance and leave management and a resume database. (Source. www.zoho.com/people/)
Integration of Intercom and Zoho People
With the integration of Zoho People and Intercom, businesses will no longer have to pay extra money to monitor their customers’ activities on their websites and apps. They can now easily track all of their website visitors and mobile app users with one top only – Intercom. This will save them time and money since they will no longer need to pay additional fees for monitoring sputions like Google Analytics. This feature is particularly helpful for small businesses who do not have much money to invest in monitoring sputions such as Google Analytics.
Furthermore, with the integration of Zoho People and Intercom, businesses can now easily keep track of their clients. With just one top, they can know your customer’s name, email address, phone number and profile photo all at once. Having such information saves them a lot of time so they can focus their time on other things rather than looking for information about their customers. This integration is also beneficial for small businesses because it saves them time and money since they no longer need to pay additional fees for employee directories which usually cost more than $100 per month.
Benefits of Integration of Intercom and Zoho People
With the integration of these two applications, businesses will have more time to focus on growing their business rather than looking for information about their customers and employees. They will also spend less money in the long run since they will no longer need to pay monitoring fees such as Google Analytics and employee directories from other companies such as Workday or Microsoft Office 365. In addition, they will be able to save time on writing reports. This means that employees will have more time to work on tasks that will actually help grow the company’s sales. Moreover, businesses will be able to track their customers’ activities on their websites or mobile apps in real time without having to go through the hassle of using multiple applications at once. Also, since they can track their customers’ activities, they can make sure that their clients are happy with their services at all times. This way, they can avoid getting bad reviews online which may negatively affect their business in the future.
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