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Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the worldSkype for Business Integrations
Intercom + MailChimpRemove users from Mailchimp as soon as they unsubscribe from Intercom Read More...
It's easy to connect Intercom + Skype for Business without coding knowledge. Start creating your own business flow.
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Intercom is an application that allows companies to communicate with their customers. This application helps companies run customer interactions by providing real time messages between the company and the client. Intercom gives a quick spution for customer interaction and it also helps to send notifications, request feedbacks, and other activities. Intercom has a feature called Contact Us button, which allows people to contact the company through an email or phone number. The main advantage of using Intercom is that it helps the company to have a direct communication with the clients.
Skype for Business is a product that is used widely in businesses. It is a cloud based video calling application that is used for voice and video calls. It is similar to Skype but with added features. It allows the user to have group conversations, share presentations and documents, and much more. Skype for Business is similar to Microsoft Office 365.
Integration of Intercom and Skype for Business can be done using API’s or Microsoft Apps. Companies can use this integration to create a better service. When the companies integrate Intercom and Skype for Business, they can get feedbacks from their customers. This will help them to spve further issues with their products and services. Companies can also increase their business by having this integration. They can understand customer needs through this integration. This way the company will know what they are doing right and what they are doing wrong. By doing this they will increase their sales.
The benefits of integration of Intercom and Skype for Business are listed below:
After reading my article on Intercom and Skype for Business you should come to the conclusion that it is essential for companies to integrate both applications because it will help them to run their business effectively without any problems. Through this integration companies can understand their customer’s needs which will give them a good market share in the future.
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