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Intercom + simplesat Integrations

Appy Pie Connect allows you to automate multiple workflows between Intercom and simplesat

  • No code
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  • Lightning Fast Setup
About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About simplesat

Simplesat is a fun and engaging survey tool for service organizations to get useful and relevant customer feedback.

simplesat Integrations

Best ways to Integrate Intercom + simplesat

  • Intercom Intercom

    simplesat + Intercom

    Create/Update Lead to Intercom from New Feedback in simplesat Read More...
    Close
    When this happens...
    Intercom New Feedback
     
    Then do this...
    Intercom Create/Update Lead
  • Intercom Intercom

    simplesat + Intercom

    Create/Update User to Intercom from New Feedback in simplesat Read More...
    Close
    When this happens...
    Intercom New Feedback
     
    Then do this...
    Intercom Create/Update User
  • Intercom Intercom

    simplesat + Intercom

    Send Incoming Message in Intercom when New Feedback is created in simplesat Read More...
    Close
    When this happens...
    Intercom New Feedback
     
    Then do this...
    Intercom Send Incoming Message
  • Intercom Intercom

    simplesat + Intercom

    Create/Update Lead to Intercom from New or Updated Feedback in simplesat Read More...
    Close
    When this happens...
    Intercom New or Updated Feedback
     
    Then do this...
    Intercom Create/Update Lead
  • Intercom Intercom

    simplesat + Intercom

    Create/Update User to Intercom from New or Updated Feedback in simplesat Read More...
    Close
    When this happens...
    Intercom New or Updated Feedback
     
    Then do this...
    Intercom Create/Update User
  • Intercom {{item.actionAppName}}

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Intercom + simplesat in easier way

It's easy to connect Intercom + simplesat without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Feedback

    Triggers when new feedback is received.

  • New or Updated Feedback

    Triggers when new feedback is received or update existing feedback.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Intercom & simplesat Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick simplesat as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to simplesat.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and simplesat

To begin, Intercom and simplesat are both software designed for different functions. Intercom is a customer communication platform while simplesat is a satellite internet provider. The two companies have two different ways of functioning and yet they still work together so it can be inferred that integration between the two companies was successful since their differences were not a hindrance to their working relationship.

The integration of the two companies allowed them to have a mutual benefit. The benefit to intercom was an increase in their customer service which was one of the things that they were lacking at that time. Before the integration, Intercom’s customer support personnel were using phone calls and emails to communicate with clients. This meant that there were times when clients had to wait from 1 hour to 72 hours to get a response from Intercom. After the integration, however, all interactions between clients and Intercom were done via live chat or email. This means that the client would get a response in a shorter amount of time and could also be given a reply immediately. The simplesat side benefited from this integration in a number of ways. First, simplesat was able to cut costs by 10 to 20 percent. This was because simplesat did not have to hire extra staff for customer service and could save the money that they would have spent on hiring new employees. In addition, simplesat was able to increase its internet speed by 20 percent since they no longer had to spend time on calls and emails. The clients also benefited from faster internet speeds.

From the above information, it can be inferred that the integration of two companies that were different in functionality would be unsuccessful but in reality it has proven to be successful. Integration between the two companies helped them both achieve success in lessening costs, increasing productivity and speeding up communication between clients and their company.

The process to integrate Intercom and simplesat may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.