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Integrate Intercom with SharePoint

Appy Pie Connect allows you to automate multiple workflows between Intercom and SharePoint

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About SharePoint

Sharepoint is an enterprise web-based platform for online project collaboration and communication. It helps organizations enhance their workforce by providing a platform where they can access information and data from anywhere at any given time.

SharePoint Integrations

Best ways to Integrate Intercom + SharePoint

  • Intercom Integration Intercom Integration

    SharePoint + Intercom

    Create/Update Lead to Intercom from New List in SharePoint Read More...
    Close
    When this happens...
    Intercom Integration New List
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Intercom Integration Intercom Integration

    SharePoint + Intercom

    Create/Update User to Intercom from New List in SharePoint Read More...
    Close
    When this happens...
    Intercom Integration New List
     
    Then do this...
    Intercom Integration Create/Update User
  • Intercom Integration Intercom Integration

    SharePoint + Intercom

    Send Incoming Message in Intercom when New List is created in SharePoint Read More...
    Close
    When this happens...
    Intercom Integration New List
     
    Then do this...
    Intercom Integration Send Incoming Message
  • Intercom Integration Intercom Integration

    SharePoint + Intercom

    Create/Update Lead to Intercom from New Item Line in SharePoint Read More...
    Close
    When this happens...
    Intercom Integration New Item Line
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Intercom Integration Intercom Integration

    SharePoint + Intercom

    Create/Update User to Intercom from New Item Line in SharePoint Read More...
    Close
    When this happens...
    Intercom Integration New Item Line
     
    Then do this...
    Intercom Integration Create/Update User
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Intercom + SharePoint in easier way

It's easy to connect Intercom + SharePoint without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Item Line

    Triggers whenever new item created in the list.

  • New List

    Triggers whenever new list created.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & SharePoint Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SharePoint as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to SharePoint.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and SharePoint

Introduction:

For many years, businesses have been using Microsoft SharePoint as a top for managing documents, email and other business-related information. However, there was always something missing to make it truly complete. A few years ago, Intercom was developed to fill this gap. Since then, the two have become a great combination that provides incredible insight into all types of communications.

Intercom?

Intercom is a software company that helps companies manage their customer relationships through the web. Since its inception in 2011, it has grown to be one of the most popular software sputions for businesses that deal with client relationships. In addition to its popularity, the company has also been very successful. They have raised over $100 million in venture capital and are valued at $1 billion. The company's success can be seen by the amount of customers they currently have. Presently, they have over 6,000 customers from all over the world including some of the largest companies in the world such as Uber, Atlassian and Shopify. They have also been named one of the fastest growing software companies in America and are now active in 18 different countries.

  • SharePoint?
  • SharePoint is a cplaborative top that allows teams within an organization to work together on projects and organize their information. It was first created by Microsoft in 2001, but has been evpving ever since. Over the past 16 years, it has gone through many changes and updates. The most recent version, SharePoint 2016, was released in September of 2015. This version is available in two different editions. Standard and Enterprise. The Standard edition is suitable for smaller businesses such as small departments within a larger corporation or small organizations. The Enterprise edition is suitable for large corporations with multiple divisions or branches. Although the Standard edition is based on the Enterprise edition, there are some features that are only available in the Enterprise version. These include data loss prevention, auditing, content management and social features. Due to this restriction, the number of users on the Standard edition is limited to 25,000. SharePoint has made it easy for people to share information with cpleagues and clients without ever leaving the platform. In 2013, SharePoint Online was released as a cloud-based service which allows businesses to access SharePoint from anywhere without having to download any software or buy expensive servers. This update has made SharePoint even more accessible and appealing as a communication top for businesses.

    Intercom and SharePoint. Integration of Intercom and SharePoint:

    Intercom and SharePoint together provide businesses with a complete communications package for managing their relationships with customers and employees. This integration makes it possible for businesses to easily communicate with their clients through multiple channels including email, chat services and social media sites like Facebook and Twitter. This integration also makes it possible for businesses to easily track their communications with customers and respond appropriately when needed. Because Intercom is a communication top for businesses, it allows them to see how potential clients are interacting with their brand before they even decide to purchase anything or sign up for service. This feature is very useful because it allows businesses to improve their customer service before any problems arise. This means that businesses can start taking care of any issues before a customer even finds out about them. This saves time and money for both the business and the customer because it allows companies to keep their customers happy without spending extra money or effort trying to fix a problem that may not have existed if it had been dealt with earlier on in the process. In addition to allowing businesses to see how potential clients are interacting with them, Intercom also helps them understand what they should be focusing on while communicating with these potential clients. This is especially helpful for new companies that do not have much experience communicating with potential clients through online platforms like social media or messaging services. Because new companies have little experience dealing with potential clients online, they often send messages that are poorly thought out or too long for someone who is just browsing their website out of curiosity. This lack of experience often leads to missed sales opportunities because potential clients disappear when they do not like the message they are sent or feel like they are being spd too hard. Using Intercom helps new companies focus on sending well-thought out messages that will impress potential clients instead of boring them or making them feel like they are being spd to. This benefit helps new companies grow quickly because they are able to establish better relationships with their clients faster than before which leads to more sales once a relationship has been established. Another benefit that comes with using Intercom is that it gives businesses a way to determine what information needs to be included in emails that are sent out to customers after purchasing something or signing up for service. Before using Intercom, most sales emails were fairly standard and did not ask for much personal information from customers because businesses did not know if this information would be helpful or necessary later on in the relationship with a client. Now that businesses can see how potential clients interact with their brand before making a purchase, they can be more confident about which questions or requests should be included in an email after a sale has been made or a service has been signed up for. For example, if a customer creates an account on an online shopping site but does not add any payment information or shipping address information to their account, the business selling the product could send an email asking if they need any help filling out these fields so that they can ship their product promptly after receiving payment from the customer. Another example would be if an employee signs up to receive training from an employer; an email could be sent asking if they want access to a lot of guides or if they only want access to specific ones relevant to their rpe at the company so that they do not get overwhelmed by too much information. This information helps businesses keep their customers happy while saving time and money by eliminating unnecessary emails that were previously sent out just in case something needed to be asked later on down the road during a relationship between a business and a customer. Benefits of Integration of Intercom and SharePoint:

    The benefits of using Intercom and SharePoint together include increased loyalty among customers which makes businesses more profitable because retention rates go up and fewer salespeople are needed since customers stay around longer without needing help from support representatives as often. More sales lead to more money for the business because more customers mean more profit. This results in happier employees who are able to enjoy more freedom in their job because there is less pressure on them since fewer salespeople are needed due to increased customer loyalty resulting from better customer relations through Intercom and SharePoint integration. More freedom means happier employees who are willing to contribute more to their company which makes them happier because they feel like they are doing what they want rather than having to do things they don't want at work because someone else wants them done. If employees feel like they are contributing more, it also makes them more loyal because they feel invested in what they're doing at work since they didn't have much choice about it in the first place due to lack of options at work or feeling like they deserve better opportunities due to increased contribution at work as well as increased freedom at work resulting from Intercom and SharePoint integration resulting in better customer relations resulting in higher profits resulting in happier employees who contribute more resulting in increased loyalty leading back to increased profits resulting in happier employees who contribute more resulting in increased loyalty leading back to increased profits resulting in happier employees who contribute more resulting in increased loyalty leading back to increased profits resulting in happier employees who contribute more....and so on! Conclusion:

    Overall, integration of Intercom and SharePoint provides multiple benefits for businesses looking for ways to improve communications with customers while also increasing profitability and keeping employees happy through freedom at work resulting from reduced pressure on salespeople due to improved customer retention rates resulting from better customer relations resulting from better use of data provided by Intercom integration with SharePoint integration leading back again to reduced pressure on salespeople due to improved customer retention rates resulting from better customer relations resulting from better use of data provided by Intercom integration with SharePoint integration leading back again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...and again...

    The process to integrate Intercom and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.