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Integrate Intercom with Pipedrive

Appy Pie Connect allows you to automate multiple workflows between Intercom and Pipedrive

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Pipedrive

Pipedrive is the sales management platform that helps you win more business, manage big sales, and keep your pipeline growing. It's flexible enough to fit in any sales process

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Best ways to Integrate Intercom + Pipedrive

  • Intercom Integration Pipedrive Integration

    Intercom + Pipedrive

    Create Person to Pipedrive from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Pipedrive Integration Create Person
  • Intercom Integration Pipedrive Integration

    Intercom + Pipedrive

    Create Deal to Pipedrive from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Pipedrive Integration Create Deal
  • Intercom Integration Pipedrive Integration

    Intercom + Pipedrive

    Create Activity to Pipedrive from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Pipedrive Integration Create Activity
  • Intercom Integration Pipedrive Integration

    Intercom + Pipedrive

    Update Person in Pipedrive when New User is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Pipedrive Integration Update Person
  • Intercom Integration Pipedrive Integration

    Intercom + Pipedrive

    Create Note to Pipedrive from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Pipedrive Integration Create Note
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Intercom + Pipedrive in easier way

It's easy to connect Intercom + Pipedrive without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Deal Matching Filter

    Triggers every time a deal matches a Pipedrive filter.

  • New Activity

    Triggers upon an addition of a new activity in Pipedrive.

  • New Deal

    Triggers every time a new deal is created.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is added.

  • Organization Matching Filter

    Triggers every time an organization matches a Pipedrive filter.

  • Person Matching Filter

    Triggers whenever a person matches a Pipedrive filter.

  • Updated Deal

    Triggers upon a updation in an existing deal.

  • Updated Organization

    Triggers when changes are made in an existing organization.

  • Updated Person

    Triggers when an existing contact is updated.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Activity

    Creates a new activity.

  • Create Deal

    Creates a new deal.

  • Create Note

    Creates a new note.

  • Create Organization

    Creates a new organization.

  • Create Person

    Creates a new person.

  • Update Deal

    Updates an existing deal.

  • Update Person

    Updates an existing person.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & Pipedrive Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Pipedrive as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Pipedrive.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Pipedrive

Intercom

Intercom is an online customer communication platform for businesses. It helps companies to increase their productivity by providing a communication line between the company and its customers. It is also used for customer retention.

Pipedrive

Pipedrive is a sales software that helps people to manage their sales process more efficiently. The main purpose of Pipedrive is to make it easier to track how much time and money a company spends on sales. Moreover, it allows the company to stay in touch with its clients and strengthens the relationship of the company and its clients. They can share files, track updates and create tasks. In other words, Pipedrive is a CRM (Customer Relationship Management. that makes managing relationships easier.

Integration of Intercom and Pipedrive

Both Intercom and Pipedrive are tops for managing relationships with customers, however the integration of these two tops makes the job easier and saves time for salesmen. Since Intercom and Pipedrive are both customer relationship management systems, they have similar features. Both help in tracking emails and social media messages from clients, as well as creating tasks for salesmen to accomplish. Also, both systems can create reports about the interaction between the company and its clients. Therefore, when these two tops are integrated, all the information from both platforms is combined into one place. This has many benefits for businesses. For example, if there are any updates on a client’s profile or a new message, then the company will be notified immediately and the sales person will be able to take appropriate action. Also, all information related to a specific client is stored in one place and can be accessed easily. Another benefit of integrating Intercom and Pipedrive is that if the sales person leaves for any reason or if another person takes his/her place, he/she will still know what to do with all the data because it is all located in one place.

Benefits of Integration of Intercom and Pipedrive

The integration of Intercom and Pipedrive has many benefits for businesses. With this integration a business can better serve its clients by strengthening their cooperation as well as improving their sales process. The features of these two systems work in harmony when they are integrated, which makes each top more useful and efficient. This integration enables a business to track all information, such as sales leads, customers and contacts in one place.

The process to integrate Intercom and Pipedrive may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.