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Integrate Intercom with MongoDB

Appy Pie Connect allows you to automate multiple workflows between Intercom and MongoDB

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About MongoDB

MongoDB is an open-source document-based database management tool that stores data in JSON-like formats. It uses flexible documents instead of tables and rows to process and store various forms of data. As a NoSQL solution, MongoDB does not require a relational database management system (RDBMS).

MongoDB Integrations

Best ways to Integrate Intercom + MongoDB

  • Intercom Integration MongoDB Integration

    Intercom + MongoDB

    Create Document to MongoDB from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    MongoDB Integration Create Document
  • Intercom Integration MongoDB Integration

    Intercom + MongoDB

    Create Document to MongoDB from New Conversation in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Conversation
     
    Then do this...
    MongoDB Integration Create Document
  • Intercom Integration MongoDB Integration

    Intercom + MongoDB

    Create Document to MongoDB from New Lead in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Lead
     
    Then do this...
    MongoDB Integration Create Document
  • Intercom Integration Intercom Integration

    MongoDB + Intercom

    Create/Update Lead to Intercom from New Document in MongoDB Read More...
    Close
    When this happens...
    Intercom Integration New Document
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Intercom Integration Intercom Integration

    MongoDB + Intercom

    Create/Update User to Intercom from New Document in MongoDB Read More...
    Close
    When this happens...
    Intercom Integration New Document
     
    Then do this...
    Intercom Integration Create/Update User
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Intercom + MongoDB in easier way

It's easy to connect Intercom + MongoDB without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Collection

    Triggers when you add a new collection.

  • New Database

    Triggers when you add a new database.

  • New Document

    Triggers when you add a new document to a collection.

  • New Field

    Triggers when you add a new field to a collection.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Document

    Create a new document in a collection of your choice.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & MongoDB Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick MongoDB as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to MongoDB.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and MongoDB

Product Intercom is a web-based communication top that allows companies to talk to their customers. It makes businesses more efficient by providing them with an easy-to-use communication platform. With Intercom, companies can send targeted messages to customers. This can be done based on specific customer segmentation. For example, once a user signs up for a service, the company can send him or her a message about this service. The user can also ask questions and get answers from the company through Intercom’s messaging feature.

Intercom was founded by Eoghan McCabe, Des Traynor and Ciaran Lee in 2011. It is a San Francisco-based company. The company has recently raised $50 million in funding at a valuation of $400 million. Its investors include Benchmark Capital, Bessemer Venture Partners and Accel Partners. Today, it has more than 1,500 customers who use the product. Intercom has expanded its business to Europe after successfully building a large customer base in the US.

MongoDB is an open source database program used primarily as a NoSQL database. Like MySQL, it offers powerful tops for data analysis and storage. MongoDB has many other features that make it a good choice as a database server for enterprise applications. It allows developers to work with schemaless documents through JSON-like queries. All the data in MongoDB is stored in BSON, which is binary version of JSON (JavaScript Object Notation. MongoDB can handle many tasks including high availability and data replication.

Integration of Intercom and MongoDB

Intercom integrated with MongoDB in February 2014. The purpose of the integration was to improve Intercom’s scalability. MongoDB provided the database layer for Intercom’s real time messaging infrastructure serving millions of users every month. The integration helped reduce latency issues, improve query performance and so on. It also helped MongoDB enter the enterprise space and provided a new revenue stream for MongoDB through support contracts.

Benefits of Integration of Intercom and MongoDB

The integration enabled real time communication between consumers and companies using Intercom’s product suite. It helped companies have better contrp over customer engagement and behavior. It also helped them provide timely responses to customers by sending targeted messages based on their usage patterns. This saved companies money and improved overall efficiency.

While there are several other messaging platforms available in the market today, not many of them offer such good features as Intercom does. With MongoDB’s support, it has been able to reach untapped markets which will help it become one of the best tops for real time communication in the future.

The process to integrate Intercom and MongoDB may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.