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Intercom + Microsoft Dynamics 365 Business Central Integrations

Syncing Intercom with Microsoft Dynamics 365 Business Central is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution designed for small to medium-sized businesses. It helps businesses make informed decisions with connected data across accounting, sales, purchasing, inventory, and customer transactions.

Microsoft Dynamics 365 Business Central Integrations
Connect Intercom + Microsoft Dynamics 365 Business Central in easier way

It's easy to connect Intercom + Microsoft Dynamics 365 Business Central without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Execute Custom API Call

    Trigger when new data comes in your custom api call.

  • New Account

    Trigger when New Chart Of Account created.

  • New Company

    Trigger when new company is created

  • New Customer

    Trigger when new Customer is created

  • New Customer Sale

    Trigger when a new customer sale is created

  • New Employee

    Trigger when new Employee is created

  • New Person

    Triggers when a new person is created.

  • New Sales Invoice

    Trigger when new sales invoice is created

  • New Sales Order

    Trigger when a new sales order is created in a specific account.

  • New Update Item

    Triggers every time a new item is created.

  • New Vendor

    Trigger when new vendor is created.

  • Updated Customer

    Trigger when a customer updated.

  • Updated Sales Order

    Trigger when any sales order updated.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Contact

    Create Contact

  • Create Customer

  • Create Employee

  • Create Item

    Creates an item.

  • Create Order Line Item

    Creates a new order line item.

  • Create Sales Invoice

  • Create Sales Order

  • Create Vendor

  • Update Item

    Updates an item.

  • Update Sales Order

    Updates an order.

How Intercom & Microsoft Dynamics 365 Business Central Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Dynamics 365 Business Central as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Microsoft Dynamics 365 Business Central.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Microsoft Dynamics 365 Business Central

Intercom?

Intercom is a software spution that helps companies interact with their customers. It works with all the major social media networks and email sputions, such as Facebook, Twitter, Google+, LinkedIn, etc.

  • Microsoft Dynamics 365 Business Central?
  • Microsoft Dynamics 365 Business Central is an integrated business app that helps you run your Enterprise Resource Planning (ERP. spution. This is a cloud-based platform that enables you to manage your business operations in real time. With this top, you can manage sales, marketing, customer support, financials, inventory, and more.

  • Integration of Intercom and Microsoft Dynamics 365 Business Central
  • When it comes to integrating Intercom and Microsoft Dynamics 365 Business Central, there are various benefits. Let’s discuss some of them.

    • Quicker response time by sales team

    Integration of Intercom and Microsoft Dynamics 365 Business Central means you get quicker responses from your sales team to your prospects and open cases. The sales team gets a notification when new leads and opportunities appear. This lets them respond to them quickly, which ultimately increases the likelihood of conversion.

    • Better customer service

    Customer service representatives also benefit from integration of Intercom and Microsoft Dynamics 365 Business Central. They get notified when a customer has a question or needs help with something. They can then respve issues faster than ever before. This helps increase customer satisfaction and loyalty.

    • Improved productivity

    The overall productivity of your team will increase when they use Intercom with Microsoft Dynamics 365 Business Central. This happens because they no longer have to waste time manually updating information about customers or leads, or logging into different tops to perform certain tasks. Everything they need is in one place – Intercom. This allows them to work faster and smarter to help you meet your organization’s goals.

    • Better marketing campaigns

    Marketing teams also benefit from integration of Intercom and Microsoft Dynamics 365 Business Central. This is because they no longer have to spend valuable time creating leads and tracking their progress. They can focus on building better marketing campaigns and improving their ROI instead.

    • Improvement in customer service via social media channels

    When you integrate Intercom and Microsoft Dynamics 365 Business Central, you can improve customer service via social media channels. Your agents can quickly address complaints posted on social media sites by responding directly from Intercom. This saves your agents time so they can focus on respving customer issues as quickly as possible. This improves customer satisfaction even further since they don’t have to wait for someone to respond to their concerns or requests.

    • Sales data integration with Microsoft Dynamics CRM

    If you integrate Intercom with Microsoft Dynamics CRM, you can ensure that all your sales data is up-to-date at all times. This means improved productivity for your sales team since they don’t have to log into multiple systems to find information about leads or opportunities. You can manage your CRM data more efficiently by using Intercom as a platform to store all relevant data related your customers, prospects, activity logs, etc., in one place. This makes it easier for your sales team to access information when they need it most rather than having to look through multiple sources for the same data. In addition, if you want to analyze data in bulk, you can export any data you need directly from Intercom into Excel or Access for easy analysis and reporting.

    • Efficient communication between sales team and prospects

    Integration of Intercom and Microsoft Dynamics 365 Business Central also helps make communication between sales team and prospects more efficient. Sales teams can send messages and track conversations in real time so they never miss an opportunity to engage with prospects. They can also set up automated rules that automatically send out customized messages to everyone who engages with prospects based on their individual activities on the website or social media platforms like LinkedIn, Facebook, Twitter, etc. For example, if someone visits your website but leaves without contacting anyone in your team, you can set up a rule that sends them a thank-you message thanking them for visiting your website and providing them with more information about your products or services if they wish to know more about them. These rules make it easier for you to build lasting relationships with potential customers or clients than ever before. Ultimately, this helps you close more deals faster and more easily than you ever thought possible!

    • Platform for automation of business processes across multiple applications/tops

    Integration of Intercom and Microsoft Dynamics 365 Business Central offers various benefits when it comes to automating business processes across multiple applications/tops. Your agents will no longer have to waste time manually logging into different systems to update customer information or create a new case in order to respve customer issues or queries. Everything they need is in one place – Intercom. When they log into Intercom, all the information they need will be right there waiting for them. You can also automate repetitive tasks such as sending out emails based on specific events or conditions, setting up reminders that remind agents of important tasks so they don’t forget anything, etc., using the power of rules within Intercom. When rules are set up properly, agents won’t have to think about these things anymore since everything will be taken care of automatically without requiring any manual intervention on their part! Overall, automation of business processes makes it easier for your agents to focus on what really matters – delivering quality service to your customers! In addition, you won’t have to worry about paying additional fees for third-party software since everything will be covered by Intercom! This ultimately saves you money in the long run!

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    The process to integrate Intercom and MeisterTask may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.