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Integrate Intercom with Mention

Appy Pie Connect allows you to automate multiple workflows between Intercom and Mention

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Mention

Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.

Mention Integrations

Best ways to Integrate Intercom + Mention

  • Intercom Integration Mention Integration

    Intercom + Mention

    Create Alert to Mention from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Mention Integration Create Alert
  • Intercom Integration Mention Integration

    Intercom + Mention

    Create Alert to Mention from New Conversation in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Conversation
     
    Then do this...
    Mention Integration Create Alert
  • Intercom Integration Mention Integration

    Intercom + Mention

    Create Alert to Mention from New Lead in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Lead
     
    Then do this...
    Mention Integration Create Alert
  • Intercom Integration Intercom Integration

    Mention + Intercom

    Create/Update Lead to Intercom from New Alert in Mention Read More...
    Close
    When this happens...
    Intercom Integration New Alert
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Intercom Integration Intercom Integration

    Mention + Intercom

    Create/Update User to Intercom from New Alert in Mention Read More...
    Close
    When this happens...
    Intercom Integration New Alert
     
    Then do this...
    Intercom Integration Create/Update User
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Intercom + Mention in easier way

It's easy to connect Intercom + Mention without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Alert

    Triggers when a new alert is added.

  • New Mention

    Triggers when a new mention comes through for the specified alert

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Alert

    Creates a new alert

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & Mention Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Mention as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Mention.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Mention

Intercom?

Intercom is a customer communication platform. It allows users to interact with their customers. In an earlier post, we have talked about how Intercom can help in making your business successful. Integrating Intercom and Mention will help you in creating an excellent customer experience.

Mention?

Mention is a monitoring top for the social media. Using the social media as a channel for marketing can be tricky. With Mention, it becomes easy to monitor and respond to your customers.

Integration of Intercom and Mention

With this integration, your customers will get more attention and care. The intention of this integration is to make the customer’s experience better. This integration will allow you to keep track of important conversations about your brand and product. And you will be able to provide great service to your customers when they need it the most.

Benefits of Integration of Intercom and Mention

The benefits of this integration can be summed up in three points:

  • Better Customer Experience

With Intercom, you can reach out to your customers directly. This integration helps you create a better customer experience. You can talk to them in the place where they want to be addressed. In return, you will get the valuable feedback from your customers that will help you in improving your product or service. Through this integration, you can take action on complaints that may be of concern for your customers.

  • Social Media Monitoring and Management

When you have all the information about your customers, it becomes easy to manage your social media accounts. You are aware of what your customers want to talk about, and you know how to respond to them. You don’t have to worry about missing any important issue regarding your brand or product because you will be notified about it through this integration. Mention has already got a lot of attention and praise in the industry because of its abilities to deliver high-quality social media listening tops. It offers the best monitoring tops that can help you figure out what people are saying about you online. You will be able to monitor all the tweets, Facebook posts, Instagram posts, and more! However, this feature is not available yet. When it gets released, we will update this blog post with the details. Stay tuned! For now, let’s explore some other reasons why you should use this integration.

  • Connecting Your Customer Data

Up until now, you may have been using only one top for customer service and customer communication (either Intercom or Mention. But this integration makes it possible for you to connect all your customer data so that you can make a better decision on what needs to be done next.

The process to integrate Intercom and Mention may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.