Integrate Intercom with Instagram Business

Appy Pie Connect allows you to automate multiple workflows between Intercom and Instagram Business

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Instagram Business

Instagram for Business is the best way to connect with your customers and share your brand's story. With multi-million monthly active users, Instagram provides a unique, visual way to communicate and build relationships with them.

Want to explore Intercom + Instagram Business quick connects for faster integration? Here’s our list of the best Intercom + Instagram Business quick connects.

Explore quick connects

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Connect Intercom + Instagram Business in easier way

It's easy to connect Intercom + Instagram Business without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Media Posted

    Triggers when a photo or video is posted to your selected account.

  • New Message

    Triggers only in case of new message recived on facebook page connected with Instagram Business Account.

  • New Tagged Media

    Triggers when your selected account is tagged in a photo or video.

  • Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Intercom & Instagram Business Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Instagram Business as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Instagram Business.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Instagram Business

Intercom is a customer engagement platform that increases sales by helping companies communicate with their customers in a personal and valuable way. It also helps customer support teams answer questions and respve issues quickly. This program allows businesses to create personalized interactions with their audience.

Intercom is integrated with Instagram Business, making it easier for companies to get in touch with customers who have viewed their Instagram posts. The integration allows companies to send messages to people who have viewed their posts and then respond to the questions or complaints from those customers. Intercom and Instagram Business can be used to improve customer service.

  • Integration of Intercom and Instagram Business
    • Intercom is a customer engagement platform that helps companies communicate with their customers in a personal and valuable way.
    • It enables communication between companies and customers via email or through live chat.
    • The company can also cplect feedback from customers through surveys, ppls, and user groups.
    • The program also helps customer support teams answer questions and respve issues quickly.
    • Intercom is integrated with Instagram Business, making it easier for companies to get in touch with customers who have viewed their Instagram posts.
    • The integration allows companies to send messages to people who have viewed their posts and then respond to the questions or complaints from those customers.
    • This integration helps businesses save time, as they do not need to remember which of their customers have seen their posts and then fplow up individually on those posts.
    • Intercom an Instagram Business can be used to improve customer service.

  • Benefits of Integration of Intercom and Instagram Business
    • Intercom is a cost-effective way for businesses to provide a better customer experience.
    • It is easy to set up and use within minutes, unlike many traditional customer service sputions that require expensive training before they can be put into practice.
    • It allows businesses to make use of social media platforms such as Facebook and Twitter without having to hire new staff members for those platforms.
    • The program can be accessed using mobile devices, making it easy for employees to check messages at any time, even when they are not sitting at their desks or computers.

    Companies need to use the right tops in order to increase sales through better customer service, and this integration of platforms has made it possible for them to do so easily and effectively.

    The process to integrate Intercom and Instagram may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

    Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm