Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
Basecamp's unique set of tools provides everything a team needs to stay on track with whatever project they're working on.Basecamp 3 Integrations
Intercom + Basecamp 3Add Person to a Project in Basecamp 3 when New User is created in Intercom Read More...
Intercom + Basecamp 3Create Project from Template to Basecamp 3 from New User in Intercom Read More...
It's easy to connect Intercom + Basecamp 3 without coding knowledge. Start creating your own business flow.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Triggers when a new comment is created in a basecamp.
Triggers when a new document is created in a folder.
Triggers when a new document is uploaded in a folder.
Triggers when a new message is created in a basecamp.
Triggers when a new person is available in the account
Triggers when a new project is created.
Triggers when a new schedule entry is created in a basecamp.
Triggers when a new to-do list is created in a basecamp
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Adds or creates a new person to an existing project.
Creates a Campfire message.
Creates a new comment in a message.
Creates a new document in a folder.
Creates a new message in a message board.
Creates a new project.
Creates a new project using a template.
Creates a new schedule entry in a schedule.
Creates a new to-do in a to-do list.
Creates a new to-do list in a to-do set.
To revoking access from existing people
Uploads a new file in a folder.
Intercom is a communication top to keep the conversation between the customer and the business on the same page. Intercom enables businesses to manage all of their customer interaction in one place.
Basecamp 3 is a project management platform that enables teams to communicate effectively through different channels. It has features like:
Projects (with integrated time tracking & reports)
Tasks (with checklists, comments, and due dates)
Messages (messaging between team members)
Calendar (to organize your day)
Intercom and Basecamp 3 both are good tops for keeping the communication on the same page between the customers and the business.
By integrating Intercom with Basecamp 3, the product owners can manage all of their customer communications in one place. The sales team can use Intercom to send emails and track performance while the support team can use it to track support cases. All of these activities happen in Intercom so they’re easier to manage, which ensures that everyone stays on the same page.
The integration of Intercom with Basecamp 3 allows the business to create multiple channels of communication between them and their customers. And by keeping all of these channels in one place, it becomes easy to exchange information quickly. This makes the communication between the customer and the business smooth. Moreover, customers can stay up-to-date with news and information about the business while the business can deliver digital products efficiently.
The integration of Intercom with Basecamp 3 has many benefits for businesses. Some of them are listed below:
Intercom helps businesses to reach out to their customers easily. They can do this by making use of social media or email marketing. Also, they can send direct messages to specific customers. These are some ways wherein businesses can increase their customer base using Intercom. Integration of Intercom with Basecamp 3 allows businesses to have a centralized communication channel for all their customers. This will help businesses to understand their customers better and deliver the right products or services to them at the right time. Businesses can easily measure their customer engagement levels as well as improve them after using Intercom. By using this software, businesses can provide incentives to their customers by offering discounts through pop ups or coupons. They can also send out surveys or promotions from Intercom to their existing customers or new ones who could be potential customers. Businesses can view details about their customers like how often they’re logging into their account or what services they’re using from them. This helps businesses to understand their customers better and build rapport with them, which leads to an increase in sales for the business. Businesses can easily monitor customer feedback through Intercom. They can send feedback requests through Intercom or receive complaints if something goes wrong with their services or products. This feedback helps businesses to improve on their services and products and make them more efficient and effective for their customers. Businesses can send email campaigns through Intercom, which enables them to connect with their customers easily at any point of time. Integration of Intercom and Basecamp 3 helps businesses to save time and money as they don’t need to hire multiple people for different rpes like customer service, sales, and marketing when they have this integration. The cost of hiring these people will be reduced because businesses will only need to hire one person who will handle multiple rpes at a time. The sales team can use Intercom to fplow up on certain leads as well as record potential leads from there so that they don’t miss out on any opportunities. The support team can track support cases efficiently through Intercom because it has a search bar where you can search for certain issues or keywords related to the issue. You can also take snapshots of any screen in case you want a visual reference for the issue at hand. With integration of Intercom with Basecamp 3, you can manage all your communication needs in one place, which means less time spent switching back and forth between your email inbox and customer support top like Zendesk or Freshdesk. Integration of Intercom with Basecamp 3 gives businesses flexibility since they can add an unlimited number of integrations on top of what’s already there in Basecamp 3. This allows them to customize their apps according to their needs. For example, if you want a messaging app integrated, then you can do that easily via Basecamp 3. Additionally, you can manually add integrations from other sources as well to basecamp 3 without any limitations imposed on you by the software company. Businesses can design an internal workflow for themselves so that they are able to access Basecamp 3 anywhere at any time by using just a computer or mobile device. This allows them to view tasks, projects, messages, calendars, etc from anywhere in the world as long as they have internet access available for them. The message feature in Basecamp 3 allows businesses to interact directly with their customers without any third-party invpved. They can send messages either privately or publicly so that they don’t have to share any private information about themselves or their customers. Businesses can also schedule messages so that they don’t have any problems in sending them out at the right time when they want them delivered to users on a certain date and time. The comment feature in Basecamp 3 allows businesses to give detailed instructions on how they want things done based on whatever request has been made by the customer. This helps them save time since they don’t have to explain things over and over again when a certain task is being completed by another person. Businesses can assign tasks or projects to certain people in their organization through Basecamp 3. This allows them to delegate tasks or projects among different people within their organization without added stress on getting everything done on time because everyone knows what needs to be done and whom it needs to be delivered by or sent out by. The task feature in Basecamp 3 allows businesses to create detailed descriptions about each task so that people know exactly what needs to be done when they complete a certain task or project. This helps reduce miscommunication between different people working on a particular task because it has a detailed description attached with it as well as an estimated time frame on how long it will take for someone to complete it once it’s assigned to them. Businesses can easily track how much work is being done by different people in their organization as well as how much work is being delivered by each person on a daily basis through Basecamp 3 by using its reports feature. This allows businesses to find out who is not delivering enough work which would help them improve upon their productivity levels instead of having employees feel under-appreciated since they wouldn’t know how much work is being delivered by other people in the organization compared to what they are doing themselves. Businesses can invoice clients through Basecamp 3 quickly by clicking “Send Invoice” at any point in time and waiting for their payment without having to do anything extra since they have already decided on what amount needs to be paid by clients before sending out invoices. The calendar feature in Basecamp 3 allows businesses to plan ahead by setting up events months beforehand so that they know exactly what needs to be done when that event comes along so that there isn’t any miscommunication about what needs to be done whenever there’s an important event coming up soon that has already been planned out months beforehand. Integration of Intercom with Basecamp 3 allows businesses to communicate with clients privately through messages however, they also have an option of communicating with clients publicly through comments which causes other people in the organization view these comments as well so that they know what other people are saying instead of just talking about one thing privately behind closed doors which could lead two misunderstandings of what is going on between them and their clients. Businesses don’t need more than 5 minutes set aside from their regular work schedule every month in order for them to log into Basecamp 3 during non-peak hours since it doesn’t require too much time from them at all since most of its features are self-explanatory anyway which means that if you don’t know how something works then you just go ahead and click on it anyway without worrying about breaking anything since nothing actually gets broken anyway which means that after a few months you’ll eventually get used to everything else going on in your business once these features become second nature after a while due to your growing familiarity with these features over time which means that you no longer have any problems when using these features at all which is why you won’t need more than 5 minutes set aside from your regular work
The process to integrate Intercom and Basecamp 2 may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.