Integrate Intercom with Amazon SNS

Appy Pie Connect allows you to automate multiple workflows between Intercom and Amazon SNS

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Amazon SNS

The Amazon SNS platform (SNS) is a web service that enables you to send an SMS or a text-enabled mobile push notification to targeted subscribers.

Want to explore Intercom + Amazon SNS quick connects for faster integration? Here’s our list of the best Intercom + Amazon SNS quick connects.

Explore quick connects

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Connect Intercom + Amazon SNS in easier way

It's easy to connect Intercom + Amazon SNS without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Subscription

    Triggers when you add a new subscription.

  • New Topic

    Triggers when you add a new topic.

  • Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Message

    Create a new message.

  • Create Topic

    Create a new topic.

How Intercom & Amazon SNS Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Amazon SNS as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Amazon SNS.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Amazon SNS


Intercom is a digital customer communication platform that makes it easier for internet businesses to communicate with their customers. It allows businesses to create one-on-one connections with their customers and provides the ability to reduce churn. Customers can use Intercom to chat, send emails, talk over the phone, or email companies.

Amazon SNS?

Amazon Simple Notification Service (SNS. is a messaging service that enables push notifications to devices and applications. SNS can be used to send messages to mobile phones, computers, or tablets. SNS will deliver messages. These messages can be sent to subscribers as long as they have allowed for subscriptions on their device. Users can receive messages on the devices they are using at the time.

Integration of Intercom and Amazon SNS

The integration of Intercom and Amazon SNS is seamless because both services are cloud-based and provide similar features. Both are cloud-based services that provide customer communications. They also offer push notifications. However, the main difference between the two is that Amazon SNS is a service for sending notifications whereas Intercom is a customer communication platform that provides other features.

Amazon SNS can be integrated with Intercom by using the webhooks feature. This will allow users to send messages from Intercom to its customers through Amazon SNS. For example, if a customer wants to contact the company through phone or email, a message could be sent to them through Intercom and Amazon SNS could deliver it on the contact method of choice.

Benefits of Integration of Intercom and Amazon SNS

Intercom and Amazon SNS integrate in multiple ways including integrating with other third-party services. The integration gives customers access to all communication channels when contacting a company. In addition, automatic notifications can be sent to customers based on the information they put on a form or through an input field. Moreover, a company can use this integration to ask a customer to subscribe for more information about products or services through Amazon SNS. This reduces the amount of work required to get a customer’s subscription information for marketing purposes.

The integration of Intercom and Amazon SNS will help users save time by giving them access to many communication channels at once. This will also allow them to connect with customers in different ways without having to use multiple services.

The process to integrate Intercom and Amazon SNS may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm