Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
Amazon Elastic Compute Cloud (Amazon EC2) is a web service provides secure, reliable, scalable, and low-cost computational resources. It gives developers the tools to build virtually any web-scale application.Amazon EC2 Integrations
Intercom + Amazon EC2Start Stop or Reboot Instance in Amazon EC2 when New User is created in Intercom Read More...
Intercom + Amazon EC2Start Stop or Reboot Instance in Amazon EC2 when New Conversation is created in Intercom Read More...
Intercom + Amazon EC2Start Stop or Reboot Instance in Amazon EC2 when New Lead is created in Intercom Read More...
Amazon EC2 + IntercomCreate/Update Lead to Intercom from New Scheduled Event in Amazon EC2 Read More...
Amazon EC2 + IntercomCreate/Update User to Intercom from New Scheduled Event in Amazon EC2 Read More...
It's easy to connect Intercom + Amazon EC2 without coding knowledge. Start creating your own business flow.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Triggers when a new instance is created.
Triggers when a new event is scheduled for one of your instances.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Start Stop or Reboot Instance
Intercom is a SaaS platform that offers a messaging system for websites. It helps in customer service and sales with real-time messaging. It also provides customer feedback and analytics. Its features include group messaging, live chat, in-app conversations, and surveys. It is used by many companies such as Uber, Lyft, Docker, Stripe, Instapage, and others.
Amazon Elastic Compute Cloud (Amazon EC2. is a web service that provides resizable compute capacity that can be rapidly provisioned and released with minimal management effort or downtime. You can use the common APIs to access any of the AWS services such as Amazon S3 storage service, AWS Lambda function, and Amazon DynamoDB database service. With these APIs, you can develop applications for your own internal needs or to offer through AWS Marketplace.
Intercom provides a customer messaging service whereas Amazon Web Services (AWS. provides cloud computing services. Integration of Intercom with Amazon EC2 allows the user to integrate their messaging services with live chat and team messaging. This will be beneficial for the company as they can provide a seamless communication channel between customers and employees. The benefits are:
As it is a SaaS application, there would not be any installation and maintenance cost required, which would help the company to cut down on the expenses. The company can save money on building new infrastructure, hiring additional workforce to manage the infrastructure and technpogies used to build customer relationship. With this integration, there is no need to buy additional software or hardware to manage the customer support flow. Additionally, it does not require much effort on part of the users as most of the work will be automated by the system. It saves time for users as they do not have to login to different systems to get information about customer support tickets. It also provides tops for the workflows and automates the processes such as approvals and cancellations. It includes an inbox for each customer so that customer’s voice gets heard even outside business hours.
Sales and Marketing
As it is a SaaS application, it requires no additional costs for infrastructure or maintenance of software or hardware used for sales support, marketing activities. Moreover, it offers easy integrations with other apps in organizations such as CRM platforms, email marketing platforms, etc. By integrating with CRM platform, you can easily monitor customer interactions across different channels. This integration is useful for monitoring sales activities whether the sales team is using Intercom or not. With this integration, it is easy to track all interactions within one single dashboard instead of tracking from multiple sources like emails, chat messages, etc. The customers can then submit their feedback through a survey or rate them on certain parameters such as satisfaction level, likelihood to recommend products/services to others, etc. This information can be used by the company to make decisions on how to improve their products/services or add new features in order to win more customers.
Below are the benefits of integrating Intercom with Amazon EC2:
The process to integrate Intercom and Amazon EC2 may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.