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Integrate Intercom with Amazon EC2

Appy Pie Connect allows you to automate multiple workflows between Intercom and Amazon EC2

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Amazon EC2

Amazon Elastic Compute Cloud (Amazon EC2) is a web service provides secure, reliable, scalable, and low-cost computational resources. It gives developers the tools to build virtually any web-scale application.

Amazon EC2 Integrations

Best ways to Integrate Intercom + Amazon EC2

  • Intercom Integration Amazon EC2 Integration

    Intercom + Amazon EC2

    Start Stop or Reboot Instance in Amazon EC2 when New User is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Amazon EC2 Integration Start Stop or Reboot Instance
  • Intercom Integration Amazon EC2 Integration

    Intercom + Amazon EC2

    Start Stop or Reboot Instance in Amazon EC2 when New Conversation is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Conversation
     
    Then do this...
    Amazon EC2 Integration Start Stop or Reboot Instance
  • Intercom Integration Amazon EC2 Integration

    Intercom + Amazon EC2

    Start Stop or Reboot Instance in Amazon EC2 when New Lead is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Lead
     
    Then do this...
    Amazon EC2 Integration Start Stop or Reboot Instance
  • Intercom Integration Intercom Integration

    Amazon EC2 + Intercom

    Create/Update Lead to Intercom from New Scheduled Event in Amazon EC2 Read More...
    Close
    When this happens...
    Intercom Integration New Scheduled Event
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Intercom Integration Intercom Integration

    Amazon EC2 + Intercom

    Create/Update User to Intercom from New Scheduled Event in Amazon EC2 Read More...
    Close
    When this happens...
    Intercom Integration New Scheduled Event
     
    Then do this...
    Intercom Integration Create/Update User
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Intercom + Amazon EC2 in easier way

It's easy to connect Intercom + Amazon EC2 without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Instance

    Triggers when a new instance is created.

  • New Scheduled Event

    Triggers when a new event is scheduled for one of your instances.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Start Stop or Reboot Instance

    Start Stop or Reboot Instance

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & Amazon EC2 Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Amazon EC2 as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Amazon EC2.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Amazon EC2

Intercom?

Intercom is a SaaS platform that offers a messaging system for websites. It helps in customer service and sales with real-time messaging. It also provides customer feedback and analytics. Its features include group messaging, live chat, in-app conversations, and surveys. It is used by many companies such as Uber, Lyft, Docker, Stripe, Instapage, and others.

Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2. is a web service that provides resizable compute capacity that can be rapidly provisioned and released with minimal management effort or downtime. You can use the common APIs to access any of the AWS services such as Amazon S3 storage service, AWS Lambda function, and Amazon DynamoDB database service. With these APIs, you can develop applications for your own internal needs or to offer through AWS Marketplace.

Integration of Intercom and Amazon EC2

Intercom provides a customer messaging service whereas Amazon Web Services (AWS. provides cloud computing services. Integration of Intercom with Amazon EC2 allows the user to integrate their messaging services with live chat and team messaging. This will be beneficial for the company as they can provide a seamless communication channel between customers and employees. The benefits are:

Customer Support

As it is a SaaS application, there would not be any installation and maintenance cost required, which would help the company to cut down on the expenses. The company can save money on building new infrastructure, hiring additional workforce to manage the infrastructure and technpogies used to build customer relationship. With this integration, there is no need to buy additional software or hardware to manage the customer support flow. Additionally, it does not require much effort on part of the users as most of the work will be automated by the system. It saves time for users as they do not have to login to different systems to get information about customer support tickets. It also provides tops for the workflows and automates the processes such as approvals and cancellations. It includes an inbox for each customer so that customer’s voice gets heard even outside business hours.

Sales and Marketing

As it is a SaaS application, it requires no additional costs for infrastructure or maintenance of software or hardware used for sales support, marketing activities. Moreover, it offers easy integrations with other apps in organizations such as CRM platforms, email marketing platforms, etc. By integrating with CRM platform, you can easily monitor customer interactions across different channels. This integration is useful for monitoring sales activities whether the sales team is using Intercom or not. With this integration, it is easy to track all interactions within one single dashboard instead of tracking from multiple sources like emails, chat messages, etc. The customers can then submit their feedback through a survey or rate them on certain parameters such as satisfaction level, likelihood to recommend products/services to others, etc. This information can be used by the company to make decisions on how to improve their products/services or add new features in order to win more customers.

Benefits of Integration of Intercom and Amazon EC2

Below are the benefits of integrating Intercom with Amazon EC2:

  • It helps in bridging gaps between Sales and Customer Service teams by providing an efficient way to communicate with customers regarding questions and complaints quickly and efficiently. This interaction helps both Sales team and Customer Service team by helping them identify potential opportunities with faster response time. This provides better customer experience and helps in retaining customers by addressing issues immediately instead of waiting for long.
  • It helps in tracking important metrics such as number of leads generated from different sources, number of customer interactions per day, number of fplow-ups made on specific leads generated from Intercom, etc., that can be used to evaluate efficiency of sales team performance and customer service team performance respectively in order to make decisions accordingly to improve performance or increase revenue generation from specific source of revenue generation.
  • It helps in measuring ROI on marketing activities through gathering data from key performance indicators such as number of leads generated from different sources, number of website visits generated from different sources, number of fplow-ups made on specific leads generated from Intercom, etc., that help in making better decisions on future marketing initiatives that can bring better results compared to previous marketing initiatives. For example if website visit traffic is low then you can analyze why people visit your website without generating any leads or if there are too many drop-offs at different stages then you can re-design your website to make it more user-friendly and attractive to visitors instead of putting too much emphasis on generating leads only. So by analyzing key performance indicators you can know what went wrong in previous marketing initiatives and apply changes accordingly to avoid same mistakes in future marketing initiatives resulting from learning from previous mistakes in order to optimize your marketing efforts by performing more successful marketing initiatives in future with positive return on investment (ROI.

The process to integrate Intercom and Amazon EC2 may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.