Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.Amazon CloudWatch Integrations
Intercom + Amazon CloudWatchEnable Alarm in Amazon CloudWatch when New User is created in Intercom Read More...
Intercom + Amazon CloudWatchEnable Alarm in Amazon CloudWatch when New Conversation is created in Intercom Read More...
Intercom + Amazon CloudWatchEnable Alarm in Amazon CloudWatch when New Lead is created in Intercom Read More...
Amazon CloudWatch + IntercomCreate/Update Lead to Intercom from New Log in Amazon CloudWatch Read More...
Amazon CloudWatch + IntercomCreate/Update User to Intercom from New Log in Amazon CloudWatch Read More...
It's easy to connect Intercom + Amazon CloudWatch without coding knowledge. Start creating your own business flow.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Triggers when a new log is created.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Intercom is a customer communication platform for live chat and customer support. It integrates with popular services like Salesforce, MailChimp, Zendesk, and more. Its goal is to reduce friction for companies trying to communicate with their customers after the sale.
Amazon CloudWatch is a web service from Amazon Web Services that allows you to monitor various metrics of your cloud-based applications in real time. With CloudWatch, you can cplect, track, and gain insights into your cloud resources and applications. It provides a lot of features like auto-scaling of EC2 instances, sending notifications if your cloud application crashes, and tracking request metrics at the application level.
What are the benefits of integrating Intercom and Amazon CloudWatch
How does Intercom integrate with Amazon CloudWatch
Intercom automatically sends certain information to Amazon CloudWatch every hour from each Intercom user’s account. Those pieces of information are. number of new users, number of returning users, number of messages sent, number of messages read (messages sent by users), number of active users (users logged in within the past hour), number of users added to groups, average message size, and last message date (when it was sent. You also have the option to send custom metrics to CloudWatch as well. The custom metrics can be any metric that you track in Intercom including custom event data.
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