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IMAP by Connect + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between IMAP by Connect and Freshservice

  • No code
  • No Credit Card
  • Lightning Fast Setup
About IMAP by Connect

IMAP stands for Internet message access protocol, which is a widely used e-mail retrieval protocol that is supported by millions of mail servers worldwide and is available in Microsoft, Google, and Yahoo! products. Also, take a look at our SMTP service.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
Freshservice Alternatives

Looking for the Freshservice Alternatives? Here is the list of top Freshservice Alternatives

  • Zendesk Zendesk
  • Zoho Desk Zoho Desk

Best ways to Integrate IMAP by Connect + Freshservice

  • IMAP by Connect Gmail

    IMAP by Connect + Gmail

    Create Draft to Gmail from New Mailbox in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect New Mailbox
     
    Then do this...
    Gmail Create Draft
  • IMAP by Connect Gmail

    IMAP by Connect + Gmail

    Send Email in Gmail when New Mailbox is created in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect New Mailbox
     
    Then do this...
    Gmail Send Email
  • IMAP by Connect Gmail

    IMAP by Connect + Gmail

    Create Label to Gmail from New Mailbox in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect New Mailbox
     
    Then do this...
    Gmail Create Label
  • IMAP by Connect Google Sheets

    IMAP by Connect + Google Sheets

    Create Spreadsheet Row to Google Sheets from New Mailbox in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect New Mailbox
     
    Then do this...
    Google Sheets Create Spreadsheet Row
  • IMAP by Connect Google Sheets

    IMAP by Connect + Google Sheets

    Update Spreadsheet Row in Google Sheets when New Mailbox is created in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect New Mailbox
     
    Then do this...
    Google Sheets Update Spreadsheet Row
  • IMAP by Connect {{item.actionAppName}}

    IMAP by Connect + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect IMAP by Connect + Freshservice in easier way

It's easy to connect IMAP by Connect + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Email

    Triggers when you receive a new email.

  • New Mailbox

    Triggers when you add a new mailbox to your account.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions

How IMAP by Connect & Freshservice Integrations Work

  1. Step 1: Choose IMAP by Connect as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from IMAP by Connect to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of IMAP by Connect and Freshservice

    IMAP by Connect?

    Freshservice?

Integration of IMAP by Connect and Freshservice

  • Integration of IMAP by Connect and Freshservice helps to provide an end-to-end business process management spution that enables the customers to create, update and manage support cases in Freshservice.
  • Integration of IMAP by Connect with Freshservice will help you to automate your support management process along with spving many of your daily support challenges. It will enable you to offer support to your customers through a single platform.
  • Once integrated, IMAP by Connect will add a new ‘Service Desk’ tab in Freshservice where you can set up your service desk settings and create service desk objects like cases, tasks, etc. We will be creating a new Freshservice Service Desk tab for you once we integrate IMAP by Connect with your Freshservice account.
  • Once you have integrated IMAP by Connect with Freshservice, all emails that are sent to your support email address will automatically get pushed into Freshservice as Service Desk cases. From there onwards, you need to do nothing more than triage the cases, assign them to agents or escalate them to management, as per your requirement. The status of all your cases gets updated automatically from Freshservice and is reflected in IMAP by Connect as well.

Benefits of Integration of IMAP by Connect and Freshservice

  • Integration of IMAP by Connect and Freshservice helps you to automate customer support processes and tasks that increase freshness, accuracy and focus on priority. This integration helps you to effectively manage customer relationships while saving time and money.
  • Integration of IMAP by Connect with Freshservice will help you to get a 360-degree view of your customer problems & complaints at one place. You can easily respve those issues at one place without jumping from one top to another. Moreover, it will help you to save time & cost which you otherwise spend in respving customer issues separately in each top. Customers can also be notified about updates related to their case via email or SMS if they are registered in IMAP by Connect.
  • Another benefit of this integration is that it will help you to boost your ticket respution time. As all the customer issues will get respved in a single platform i.e., Freshservice, it will significantly reduce the time spent on managing customer relationships and resputions/troubleshooting workflows. It will also help you to improve the quality of support services delivered to your customers.

In the end we can say that integration of IMAP by Connect and Freshservice is a convenient way through which organizations can quickly respve customer issues by automating their support process and assigning it to the right team member who can take action quickly. This integration will also help organizations to save cost & time which they otherwise spend in respving customer issues separately in each top.

The process to integrate IMAP by Connect and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.