Marketing, sales, and service software that helps your business grow without compromise.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Zendesk IntegrationsIt's easy to connect HubSpot + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a new company is available.
Triggers when a new contact is available.
Triggers when a new deal is available.
Triggers when a deal enters a specified deal.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Adds a contact to a specific static list. (Marketing Hub Starter plans and above)
Adds a file to a specific contact.
Associates the deal with dealId with the contact.
Create a Company in HubSpot
Create a Deal in HubSpot
Create a Ticket in HubSpot
Create or Update a contact in HubSpot
Update a Company in HubSpot"
Update a Deal in HubSpot
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
(30 seconds)
(10 seconds)
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(2 minutes)
HubSpot is a Marketing Automation software. It provides a platform that helps marketers to grow their business by connecting with their leads, generating leads and converting leads into customers. HubSpot offers the fplowing services:
Inbound Marketing – This is a type of marketing that helps in customer acquisition. It focuses on getting people to visit your website by using different channels like social media, blogging, and SEO.
– This is a type of marketing that helps in customer acquisition. It focuses on getting people to visit your website by using different channels like social media, blogging, and SEO. Sales Development – This is done by connecting with the sales team and providing them with a better understanding of the client’s needs.
– This is done by connecting with the sales team and providing them with a better understanding of the client’s needs. Event Management – This helps in setting up events for brand promotion and attracting new clients.
– This helps in setting up events for brand promotion and attracting new clients. Lead Management – This helps in tracking the leads that are coming from various sources.
– This helps in tracking the leads that are coming from various sources. Social Media Automation – This is done with the help of HubSpot’s social media tops like HootSuite and Twitter.
Zendesk?
Zendesk is an online helpdesk software used by businesses to provide support to their customers. It has been acquired by Salesforce and it provides its customers with helpdesk, training, marketing automation, analytics and billing features. Zendesk also offers a free version of its service to small companies.
HubSpot has partnered with Zendesk to integrate the two platforms together so that they can work well as a single spution. Using this integration, you can track all of your leads and contacts from Zendesk directly in HubSpot. You will also be able to send emails through HubSpot without logging into Zendesk. The integration uses webhooks to connect the two platforms. Webhooks are basically URLs that send information to other applications when something happens in the initial application. The integration allows users to access their contacts from Zendesk directly in their profile in HubSpot. It also shows the contact’s details in contact records in Hubspot so that you can manage your contacts easily without logging into Zendesk multiple times. To access your contacts and manage your leads effectively through a single interface, you should use Zendesk with HubSpot.
In this section we will discuss about the benefits of using HubSpot and Zendesk together for managing contacts and leads effectively. Here are some of the benefits of using the two platforms together:
Access Contacts from Multiple Sources. As mentioned above, HubSpot integrates Zendesk CRM which can facilitate a user to access contacts from multiple sources like Gmail, Google Calendar, Salesforce etc directly on their HubSpot profile. It allows users to monitor their contacts easily without logging into multiple applications over and over again.
As mentioned above, HubSpot integrates Zendesk CRM which can facilitate a user to access contacts from multiple sources like Gmail, Google Calendar, Salesforce etc directly on their HubSpot profile. It allows users to monitor their contacts easily without logging into multiple applications over and over again. Seamless Lead Tracking. By integrating HubSpot with Zendesk CRM, you can get a single view of your lead generation efforts right from within your HubSpot profile. It will allow you to track your leads across various channels like e-mails, phone calls, social media platforms etc easily without logging into different applications separately every time you want to track your leads.
By integrating HubSpot with Zendesk CRM, you can get a single view of your lead generation efforts right from within your HubSpot profile. It will allow you to track your leads across various channels like e-mails, phone calls, social media platforms etc easily without logging into different applications separately every time you want to track your leads. Manage Contacts Easily. Integration of HubSpot with Zendesk will allow you to add contacts directly from Zendesk into your profile in hubspot without having to log into Zendesk again and again. You can manually add them details or import all their details at once using an external CSV file or simply authorize Zendesk to automatically add contacts into your HubSpot account based on what they are doing on your web site (e.g., visiting specific pages.
Integration of HubSpot with Zendesk will allow you to add contacts directly from Zendesk into your profile in hubspot without having to log into Zendesk again and again. You can manually add them details or import all their details at once using an external CSV file or simply authorize Zendesk to automatically add contacts into your HubSpot account based on what they are doing on your web site (e.g., visiting specific pages. Create Campaigns Directly From Your Profile. With integrated HubSpot with Zendesk, you can create campaigns directly from your profile page in hubspot rather than logging into zendesk separately just for creating a campaign. A user can create campaigns in both Zendesk and hubspot based on what they are doing on your website (e.g., visiting specific pages. or they can create a campaign in both platforms at once using an external CSV file or manually adding them details one by one in both the systems.
With integrated HubSpot with Zendesk, you can create campaigns directly from your profile page in hubspot rather than logging into zendesk separately just for creating a campaign. A user can create campaigns in both Zendesk and hubspot based on what they are doing on your website (e.g., visiting specific pages. or they can create a campaign in both platforms at once using an external CSV file or manually adding them details one by one in both the systems. Emailing Contacts Directly From Your Profile. With integrated HubSpot with Zendesk, you can email contacts directly from your hubspot profile instead of logging into Zendesk alternatively just for sending an email out every time you wish to do so. A user can send emails from both platforms based on what they are doing on your website (e.g., visiting specific pages. or they can send emails from both platforms at once using an external CSV file or manually adding them details one by one in both the systems.
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