Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
YouTube is the world's largest online video site, allowing people to discover, watch and share original videos. It's also home to your favorite music, shows, movies and more.
Want to explore Freshdesk + YouTube quick connects for faster integration? Here’s our list of the best Freshdesk + YouTube quick connects.Explore quick connects
Looking for the YouTube Alternatives? Here is the list of top YouTube Alternatives
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Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Trigger when a new video is uploaded by a specific YouTube username.
Trigger when a new video is uploaded that matches a specific search string.
Trigger when a new video is published to a specific YouTube channel.
Trigger when a new video is added to a specific playlist. Note does not work for your 'watch later' playlist.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Post a video to your channel.
Freshdesk is a cloud-based customer support software that offers live chat, email, phone support and social media management. This software also includes tops for managing customers and their queries. The free version of the software includes unlimited support for up to five users. YouTube is a video sharing website which allows users to upload and share videos. It was created in 2005 by three former PayPal employees – Chad Hurley, Steve Chen and Jawed Karim. The site’s name comes from the first names of the website’s founders. “Chad”, “Steve” and “Jawed”. As of July 2016, the video-sharing website has more than 1 billion unique monthly visitors.
The integration of freshdesk and youtube provides convenience to users. Freshdesk is a cloud-based customer support software that provides great functionality at affordable costs. It includes tops for managing customers and their inquiries which makes it much easier for companies to manage their support. Freshdesk integrates with Youtube seamlessly. With the integration of Freshdesk and Youtube, the user can answer all doubts that are posted on youtube videos by simply accessing the comment section. The company can also set up inbuilt ticketing system through which the user can directly report an issue or send an inquiry to a specific department in the company. This feature makes it much easier for users to forward their concerns to a specific department within the company. This ensures that the issue is respved in the most efficient manner possible.
Freshdesk and Youtube integration helps companies manage their digital presence more efficiently. Companies can easily respond to any questions or queries posted on youtube by directly accessing the comment section of the video. This feature helps companies build trust among their customers by providing them with quick responses to their doubts and queries.
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