Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
One of the most effective invoicing and accounting software, Wave is widely used by freelancers, consultants, contractors, and small business owners. With Wave you can carry out optional credit card and bank payment processing quite quickly.Wave Integrations
Freshdesk + WaveRecord Transaction in Wave when New Contact is created in Freshdesk Read More...
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Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a new customer is added to a business you choose.
Triggers when a new invoice is created.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Creates a customer in a business that you choose.
Creates a new invoice.
Creates a product or service in a business that you choose.
Records a transaction in a business.
Freshdesk Inc. is a cloud-based customer support software as a service (SaaS. company based in Chennai, India. It offers a customer support software that allows companies to manage and monitor customer inquiries, social media mentions, and website issues all from one place. The Freshdesk API allows developers to build their own integrations and applications using the Freshdesk API.
Wave is a hosted communications platform for real-time cplaboration, which allows users to share files, track conversations, and work on projects together. Wave was developed by Google and launched in August 2010. Wave was discontinued in April 2012; however, its underlying code is still maintained and supported by the Apache Software Foundation as Apache Wave.
Freshdesk is a customer service software that is used by organizations to provide help desk support for customers. Freshdesk helps organizations manage customer queries, as well as monitor what customers are saying about them on social media. It also provides features for teams to cplaborate and work together on projects.
Wave was an application developed by Google that allowed structured communication around files, comments and chat in real time. In 2011, Wave was integrated with Gmail and launched as an invitation-only preview service, but in 2012 it was discontinued. After Wave’s discontinuation, Google open-sourced the Wave code and made it available as Apache Wave. This means that anyone can use this code to create a new product or service or build upon it by making changes.
Integration of Freshdesk and Wave helps organizations spve their customer support challenges. Organizations can now use a single software called Freshdesk that has both customer support and cplaboration features in one single application.
Integration of Freshdesk and Wave provides benefits to organizations including:
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