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Freshdesk + Twitter Integrations

Syncing Freshdesk with Twitter is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Twitter

Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.

Twitter Integrations
Twitter Alternatives

Looking for the Twitter Alternatives? Here is the list of top Twitter Alternatives

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Connect Freshdesk + Twitter in easier way

It's easy to connect Freshdesk + Twitter without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Liked Tweet

    Triggers every time the specified user likes a tweet.

  • My Tweet

    Triggers every time you create a new tweet.

  • New Follower

    Triggers whenever your chosen user gets a new follower.

  • New Follower of Me

    Triggers whenever you gain a new follower.

  • Search & Geo Mention

    Triggers from mention of search term in a specific geo location.

  • Search Mention

    Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.

  • Tweet in List

    Triggers whenever a new tweet is published in the specified list of your choice.

  • User Tweet

    Triggers every time a specific user tweets.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Add User to List

    A user is added to one of your lists.

  • Create Image Tweet

    Includes an image in the tweet.

  • Create Tweet

    Composes a tweet.

How Freshdesk & Twitter Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Twitter as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Twitter.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Twitter

– Freshdesk is an integrated customer service spution that combines the power of email, web-based help desk ticketing system, live support and social media monitoring to manage customers with ease.

– Freshdesk gives the user a single view of all interactions with the customer across channels and allows you to effectively respond to multi-channel customer needs.

(Supporting Points)

  • Integration of Freshdesk and Twitter
  • – Freshdesk has introduced a new integration with Twitter. With this integration, support tickets can be created directly from Twitter. To do this, just add any tweet with #fresh to @freshdesk_support on Twitter and Freshdesk will automatically create a ticket for you.

    – Now support team can answer your queries via Twitter by replying to your tweets with #fresh. You can also reply back to them from Twitter so that they can help you right away.

    – The integration is helpful to users as it helps them reduce time for creating tickets and focus more on spving their customer issues.

  • Benefits of Integration of Freshdesk and Twitter
  • – This integration will make it easier for businesses to track feedback and respond to it quickly. It will also make it easier for users to find better sputions for their problems by sharing their feedback with the companies they interact with.

    – With the integration of Freshdesk and Twitter, users will now get a seamless experience while interacting with the companies they are using. The implementation of this integration will also help companies in getting quick feedback on their products and services and improve customer experience.

    The process to integrate Freshdesk and Todoist may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.