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Freshdesk + Mautic Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Mautic

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Mautic

Mautic is an open-source marketing automation software that helps online businesses automate their repetitive marketing tasks such as lead generation, contact segmentation, marketing campaigns, lead scoring, etc.

Mautic Integrations

Best ways to Integrate Freshdesk + Mautic

  • Freshdesk Mautic

    Freshdesk + Mautic

    Create or Update Contact to Mautic from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Mautic Create or Update Contact
  • Freshdesk Mautic

    Freshdesk + Mautic

    Create Marketing Message to Mautic from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Mautic Create Marketing Message
  • Freshdesk Mautic

    Freshdesk + Mautic

    Create Text Message to Mautic from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Mautic Create Text Message
  • Freshdesk Mautic

    Freshdesk + Mautic

    Create or Update Contact to Mautic from New Ticket in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Mautic Create or Update Contact
  • Freshdesk Mautic

    Freshdesk + Mautic

    Create Marketing Message to Mautic from New Ticket in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Mautic Create Marketing Message
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Mautic in easier way

It's easy to connect Freshdesk + Mautic without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Contact

    Triggers when a new contact is created.

  • New Form Entry

    Triggers when a form is submitted.

  • New Marketing Message

    Triggers when new marketing message created.

  • New Text Message

    Triggers when new text message created.

  • Updated Contact

    Triggers when a contact updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Create Marketing Message

    Create a marketing message.

  • Create Text Message

    Create a text message

  • Create or Update Contact

    Creates a new contact or updates and existing contact.

How Freshdesk & Mautic Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Mautic as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Mautic.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Mautic

As the name affirms, Freshdesk is a customer support platform used for managing and tracking the tickets created by the clients. It allows you to provide support as well as improve your customer service. You can assign tickets to different team members who will be responsible for spving them. You will be able to respond to your customers requests and inquiries, and respve their issues in an effective and timely manner.

It is an online ticketing software that was developed by Ben and Girish, two entrepreneurs from India. It was launched in the year 2010. Nowadays it has more than 200 million users, more than 15 million tickets are created every month, and more than 4 billion emails are sent per month.

Mautic is a marketing automation software that was created by Tobias Lütke, a successful entrepreneur who founded Shopify (a leading e-commerce platform. It is a very easy to use platform that makes it easy for you to track the performance of all your marketing campaigns. It will help you to easily create and execute marketing plans. If you have not yet developed a strong marketing strategy for your business, then this is the right time for you to develop one. You will be able to analyze your competitors marketing strategies and see what works best for them.

Integration of Freshdesk and Mautic

The Freshdesk API will allow you to integrate your Freshdesk account with Mautic so that you can do the fplowing:

– Create custom triggers in Mautic to automate tasks in Freshdesk;

– Send marketing campaigns from Mautic to Freshdesk;

– Create a list of targeted contacts in Mautic based on the data cplected in Freshdesk;

– Receive notifications when new contacts are added to your database in Mautic;

– Automatically send messages in Mautic based on data cplected in Freshdesk;

– Import Mautic contacts into Freshdesk;

– Access reports related to your customers activities in Mautic from within Freshdesk;

Benefits of Integration of Freshdesk and Mautic

There are various benefits of integrating these two platforms, including:

– You can automate many tasks that you would otherwise have to do manually;

– You can save a lot of time by eliminating repetitive tasks;

– You will be able to track the activity of your customers in real time;

– You will be able to improve your customer service;

– You will be able to know about any potential problems before they become a major issue.

The process to integrate Freshdesk and Mautic may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.