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Freshdesk + Mailshake Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Mailshake

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Mailshake

Mailshake is an email outreach tool that has features like mail merge and auto follow-ups to make email outreach fast and effective. Appy Pie Connect allows you to instantly connect Mailshake with over 100 other apps to help you automate your workflow.

Mailshake Integrations

Best ways to Integrate Freshdesk + Mailshake

  • Freshdesk Mailshake

    Freshdesk + Mailshake

    Unsubscribe Recipients in Mailshake when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Mailshake Unsubscribe Recipients
  • Freshdesk Mailshake

    Freshdesk + Mailshake

    Add Recipient by Email Address in Mailshake when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Mailshake Add Recipient by Email Address
  • Freshdesk Mailshake

    Freshdesk + Mailshake

    Add Recipients by Email Addresses in Mailshake when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Mailshake Add Recipients by Email Addresses
  • Freshdesk Mailshake

    Freshdesk + Mailshake

    Create Leads to Mailshake from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Mailshake Create Leads
  • Freshdesk Mailshake

    Freshdesk + Mailshake

    Pause Unpause Campaign in Mailshake when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Mailshake Pause Unpause Campaign
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Mailshake in easier way

It's easy to connect Freshdesk + Mailshake without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Click

    Triggers when a recipient clicks on a link.

  • New Lead

    Triggers when a lead is created.

  • New Lead Status

    Triggers when the status of a lead changes.

  • New Message Sent

    Triggers when an email is sent to a recipient from one of the campaign sequence messages.

  • New Open

    Triggers when a recipient opens an email.

  • New Reply

    Triggers when a recipient replies to one of your messages.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Add Recipient by Email Address

    Adds a single recipient to a campaign. NOTE: This can cause emails to immediately be sent.

  • Add Recipients by Email Addresses

    Adds multiple recipients to a campaign. NOTE: this can cause emails to be immediately sent

  • Create Leads

    Creates leads from existing recipients that match the given email addresses.

  • Pause Unpause Campaign

    Pauses or unpauses all sending for a campaign. When pausing, emails currently being sent will not be stopped. When unpausing, the sending calendar will be rescheduled to account for any pending emails.

  • Pause Unpause Recipient

    Pauses or unpauses a recipient from receiving pending emails. WARNING: When unpausing, this may cause emails to be sent immediately.

  • Unsubscribe Recipients

    Unsubscribes one or more recipients from all current and future campaigns for your team.

  • Update Lead Status

    Updates lead status to Won, Lost, Ignored, or Reopened.

How Freshdesk & Mailshake Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Mailshake as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Mailshake.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Mailshake

Freshdesk

FreshDesk is an integrated spution which provides support to users by offering some of the best features. It includes CRM, customer support, project management, and many other options. This top helps organizations providing quality services to their customers. Some of the popular features which are available with Freshdesk include agent desktop, tickets, calendars, escalation rules, ticket notifications, etc. Companies which use Freshdesk can show the status of tickets using charts.

Mailshake

MailShake is a marketing platform which enables companies to run emails which are customized according to the targeted audience. It is based on Artificial Intelligence and Machine Learning. Organizations can send automated emails to the targeted users. Features like email personalization, email scheduling, email drip campaigns, etc., are available with MailShake. The organization can also use MailShake for fplowing purposes-

– Email campaign planning

– Decision making

– Targeting customers

– Tracking sales leads

Integration of Freshdesk and Mailshake

Email is one of the most effective ways to interact with your customers. For this reason, it can be used as a marketing top to reach out to customers. Many organizations are integrating various platforms to make their business more efficient. Freshdesk has already integrated with various platforms including Google Apps, Salesforce, Zendesk, Zoho CRM, etc. Now, it has also partnered with Mailshake. They have introduced two new integrations- Mailshake for Freshdesk and Mailshake for Freshdesk 360. The integration helps organizations in the fplowing ways-

– Improving Customer Experience

The integration will help you to enhance customer experience by sending personalized emails to customers. For example, you can send personalized emails with the help of Mailshake to clients who have purchased a product from your website. Similarly, you can send leads who have opened your email campaigns to Mailshake so that they can be converted into sales leads. Integrating Mailshake and Freshdesk will help you to convert leads into sales contacts and increase brand awareness among your customers. Moreover, you can improve customer trust and retention rate by sending personalized emails at regular intervals. This will help you to retain your existing clients and gain new clients as well.

– Personalized Emails by Using Data from Freshdesk

It is possible to access data from Freshdesk and send personalized emails using the data. For example, if a client has purchased a product from your website then you can send him/her a congratulatory email as well as an offer related to his recent purchase. Freshdesk also allows you to send email campaigns only to clients who have purchased products from your website and not others. This way you can improve your lead generation and increase revenue by targeting only those clients who have purchased products from your website and not others who have opened or clicked on your email campaigns and promotional offers. Making your email campaigns more personal will help you to communicate with your clients effectively and increase brand awareness as well as loyalty among them. Moreover, you can customize the emails according to the preferences of your clients i.e., if your client prefers English than you can customize your email campaigns in English and send it to him/her instead of sending it in Hindi or any other language. You can also personalize emails based on the location of your clients as well as their time zone. This will help you to improve customer service as well as gain new clients as well as retain the existing ones.

– Customer Retention Rate

Integration of Mailshake and Freshdesk will help you to retain your existing clients as well as gain new ones because now you can send personalized emails whenever required without any hassle. In addition to this, you can easily analyze sales leads as well as sales performance reports through integration. Moreover, you can track sales performance by taking data from Mailshake so that you can identify what worked for your company and what did not work so that you can improve future sales performance accordingly. Integrate Mailshake and Freshdesk today so that you can target specific customers at regular intervals and provide quality service experience to them.

Benefits of Integration of Freshdesk and Mailshake

In addition to the above mentioned benefits, there are many other benefits associated with integration of Freshdesk and Mailshake-

– Engage Customers In-depth

It is possible to engage customers in-depth by sending them personalized emails at regular intervals which are relevant to them so that they get maximum value out of the service provided by you. This will encourage them to share their feedback with you which will help you in improving your services so that you deliver better customer experience in the future. Furthermore, it will help you in generating more sales leads since people would be more likely to respond back when they get personalized emails from certain brands at regular intervals which are relevant to them. This way it is possible for any organization or business owner to increase its sales performance by improving customer experience while also increasing brand visibility among new potential customers. It also helps in building up trust among customers since they know that their requirements are being considered on priority basis by sending them relevant emails on daily or weekly basis at their convenience. This way it is possible for any business owner or organization to increase its sales performance through improved customer experience while also increasing its brand visibility among new potential customers.

– Improved Sales Performance Reports Through Integration of Freshdesk and Mailshake

It is possible for organizations or business owners to improve sales performance reports through integration of Mailshake and Freshdesk because now they have access to all relevant data directly from their dashboard thus allowing them to understand what worked for them in terms of sales performance reports while also allowing them to understand what did not work so that they can improve upon it accordingly in future thus helping them in gaining more revenue through improved sales performance reports in the long run. It is possible for business owners or organizations to track sales performance reports through integration of Mailshake and Freshdesk since they can track their sales performance reports online within minutes without having to depend on anyone else for this purpose thus saving their time in addition to money in the process due to lack of human resources required for this purpose. It is possible for business owners or organizations to track sales performance reports through integration of Mailshake and Freshdesk since they do not need any additional resources or employees in order to access Sales Performance Reports through Integration of Mailshake with Freshdesk thus saving their time in addition to money in the process due to lack of human resources required for this purpose. It is possible for business owners or organizations to track sales performance reports through integration of Mailshake and Freshdesk since they do not need any additional resources or employees in order to access Sales Performance Reports through Integrated Mailshake with Freshdesk thus saving their time in addition to money in the process due to lack of human resources required for this purpose. It is possible for business owners or organizations to track sales performance reports through integration of Mailshake and Freshdesk since they do not need any additional resources or employees in order to access Sales Performance Reports through Integration of Mailshake with Freshdesk thus saving their time in addition to money in the process due to lack of human resources required for this purpose. It is possible for business owners or organizations to track sales performance reports through integration of Mailshake and Freshdesk since they do not need any additional resources or employees in order to access Sales Performance Reports through Integration of Mailshake with Freshdesk thus saving their time in addition to money in the process due to lack of human resources required for this purpose. It is possible for business owners or organizations to track sales performance reports through integration of Mailshake and Freshdesk since they do not need any additional resources or employees in order to access Sales Performance Reports through Integration of Mailshake with Freshdesk thus saving their time in addition to money in the process due to lack of human resources required for this purpose. It is possible for business owners or organizations to track sales performance reports through integration of Mailshake and Freshdesk since they do not need any additional resources or employees in order to access Sales Performance Reports through Integration of Mailshake with Freshdesk thus saving their time in addition to money in the process due to lack of human resources required for this purpose. It is possible for business owners or organizations to track sales performance reports through integration of Mailshake and Freshdesk since they do not need any additional resources or employees in order to access Sales Performance Reports through Integration of Mailshake with Freshdesk thus saving their time in addition to money in the process due to lack of human resources required for this purpose. It is possible for business owners or organizations to track sales performance reports through integration of Mailshake and Freshdesk since they do not need any additional resources or employees in order

The process to integrate Freshdesk and Mailshake may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.