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Flipkart + Zendesk Integrations

Syncing Flipkart with Zendesk is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Flipkart

Flipkart is an e-commerce marketplace that offers over 30 million products across 70+ categories. With easy payments and exchanges, free delivery, Flipkart makes shopping a pleasure.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Connect Flipkart + Zendesk in easier way

It's easy to connect Flipkart + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Order

    Triggers when a new order occurred.

  • New Return

    Triggers when a new return occurred.

  • New Shipment

    Triggers when a new shipment occurred.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Product

    Create product listings in Flipkart’s Marketplace.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Flipkart & Zendesk Integrations Work

  1. Step 1: Choose Flipkart as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Flipkart to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Flipkart and Zendesk

Flipkart?

Flipkart is a leading e-commerce company of India. It was founded by Sachin Bansal and Binny Bansal in October 2007. It is one of the largest e-commerce companies of India which provides a wide range of products to its customers. In August 2012, it received US$210 million from Accel Partners which is a venture capital firm as well as from Tiger Global Management. It has been listed as one of the most promising startups by NASSCOM. It has also been included as one of the “Hottest Silicon Valley Companies” by Business Insider.

Zendesk?

Zendesk is a provider of a customer support software that helps businesses serve their customers better. It allows users to manage their customers’ support tickets, receive feedback from them and attend to their queries or complaints. It was founded by Mikkel Svane and Thomas Pedersen in Copenhagen, Denmark way back in 2007. In 2009, it raised US$1.2 million from North Bridge Venture Partners and US$1 million from Sunstone Capital. In 2010, it received an additional US$4 million from Sunstone Capital. In 2011, it raised US$36 million from Sequoia Capital and Accel Partners and another US$15 million from Sequoia and Accel Partners in 2012. It has been featured as one of the Top 100 Rising Stars by Deloitte Technpogy Fast 500 Awards and as one of the “100 Copest Cloud Computing Vendors” by CRN Magazine.

Integration of Flipkart and Zendesk

Flipkart is one of the most visited e-commerce sites of India and it has been using Zendesk as its customer service management software since 2010. This integration allowed Flipkart to capture more information about their customers and deal with their issues directly instead of through emails and phone calls and use this information to improve its customer service offerings. It also provided customers with a platform to report any problems they may be facing with regard to their orders and get them respved quickly. These features helped Flipkart increase sales significantly and win over the trust of its customers.

Benefits of Integration of Flipkart and Zendesk

This integration made it very easy for customers to contact Flipkart regarding any issues they were facing with regards to their orders or with regards to other aspects of the website. With this integration, there was no need for the customer to call or email Flipkart because everything could be done directly on the site itself. This made things easier for the customers as there was no need for them to call or email Flipkart because everything could be done directly on flipkart.com itself. Therefore, there were no delays in respving any issues encountered by the customers while placing an order, returning an item or cancelling an order. Customers could also track shipment status directly on the site. This increased customer satisfaction levels as customers no longer had to wait for hours or days to get their issues respved.

The process to integrate Flipkart and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.