Easyship is a global eCommerce shipping platform built on the cloud. Users can utilize the all-in-one system to manage domestic and international shipments through more than 50 different couriers and shipping companies.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Easyship + ZendeskUpdate User in Zendesk when New Shipment is created in Easyship Read More...
Easyship + ZendeskUpdate Ticket in Zendesk when New Shipment is created in Easyship Read More...
It's easy to connect Easyship + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when new shipment created.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a shipment and receive accurate shipping quotes.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
The integration of Easyship and Zendesk makes it easy for users to have all the relevant information about their shipment right on their workstation. This saves time as they do not have to login to many platforms to see how their order is doing. With the integration, they can just choose the order from Zendesk and see everything related to that order on Easyship platform. One does not have to log into two systems separately.
The benefits of integration between Easyship and Zendesk are as fplows:
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