Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.
Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.Intercom Integrations
Discord + IntercomCreate/Update Lead to Intercom from New Message Posted to Channel in Discord Read More...
Discord + IntercomCreate/Update User to Intercom from New Message Posted to Channel in Discord Read More...
Discord + IntercomSend Incoming Message in Intercom when New Message Posted to Channel is created in Discord Read More...
It's easy to connect Discord + Intercom without coding knowledge. Start creating your own business flow.
Triggers when a new message is posted to a specific text channel.
Triggers when a new user joins the Discord Server.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
assign a role to a user
Create a new channel to a specific #category you choose.
Remove a chosen role from the specified user.
Rename a channel to a specific name you choose.
Post a new message to a specific #channel you choose.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Discord is a platform for voice and text chat in the form of an app, which is available on both Android and iOS. It is used mainly for gaming communities, but it is also used in other groups.
Intercom is a platform for customer support that includes live chat, email, and other tops. It has several tops that are useful for community management such as customer lifecycle management, conversation analysis, feedback loops, and more.
The integration of Discord and Intercom will allow you to have a better experience as well as a more efficient one. For instance, if you are managing a gaming community on Discord, you can link your Discord account with your Intercom account to receive notifications about your community members. This helps you to respond to any issues faster and to give your community members a better experience. This integration also makes it easier for you to manage your community by allowing you to see any conversations that have taken place between members or customers and your team in Intercom.
Moreover, if you are using Intercom for handling customer support queries, it is easy to integrate Discord into it because they are both available on several platforms. Thus, you can connect your Discord channel to your Intercom page. After doing so, you can send webhooks from Intercom to Discord so that whenever someone sends an email through Intercom, the email is sent through Discord as well. In this way, you will be able to manage all your support queries in one place.
There are several benefits of integrating Discord and Intercom. For instance, you will be able to handle all your support queries in one place. You will also be able to reply to all your customers at once instead of individually replying to each person’s query. This saves you time and allows you to focus on other tasks rather than having to deal with emails all the time. Moreover, since the two platforms are integrated, you can easily keep track of what is going on in your community as it will be visible in both places. This helps you to be more organized and efficient in managing your community. Also, if you are running a business based on a community-driven platform like Discord, integrating Discord and Intercom will help you make money by providing a seamless experience for your customers.
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