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Discord + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between Discord and Intercom

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About Discord

Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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Best ways to Integrate Discord + Intercom

  • Discord Intercom

    Discord + Intercom

    Create/Update Lead to Intercom from New Message Posted to Channel in Discord Read More...
    Close
    When this happens...
    Discord New Message Posted to Channel
     
    Then do this...
    Intercom Create/Update Lead
  • Discord Intercom

    Discord + Intercom

    Create/Update User to Intercom from New Message Posted to Channel in Discord Read More...
    Close
    When this happens...
    Discord New Message Posted to Channel
     
    Then do this...
    Intercom Create/Update User
  • Discord Intercom

    Discord + Intercom

    Send Incoming Message in Intercom when New Message Posted to Channel is created in Discord Read More...
    Close
    When this happens...
    Discord New Message Posted to Channel
     
    Then do this...
    Intercom Send Incoming Message
  • Discord Intercom

    Discord + Intercom

    Create/Update Lead to Intercom from New User Added in Discord Read More...
    Close
    When this happens...
    Discord New User Added
     
    Then do this...
    Intercom Create/Update Lead
  • Discord Intercom

    Discord + Intercom

    Create/Update User to Intercom from New User Added in Discord Read More...
    Close
    When this happens...
    Discord New User Added
     
    Then do this...
    Intercom Create/Update User
  • Discord {{item.actionAppName}}

    Discord + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Discord + Intercom in easier way

It's easy to connect Discord + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message Posted to Channel

    Triggers when a new message is posted to a specific text channel.

  • New User Added

    Triggers when a new user joins the Discord Server.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Add Role

    assign a role to a user

  • Create Channel

    Create a new channel to a specific #category you choose.

  • Remove User Role

    Remove a chosen role from the specified user.

  • Rename Channel

    Rename a channel to a specific name you choose.

  • Send Channel Message

    Post a new message to a specific #channel you choose.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Discord & Intercom Integrations Work

  1. Step 1: Choose Discord as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Discord to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Discord and Intercom

Discord?

Discord is a platform for voice and text chat in the form of an app, which is available on both Android and iOS. It is used mainly for gaming communities, but it is also used in other groups.

  • Intercom?
  • Intercom is a platform for customer support that includes live chat, email, and other tops. It has several tops that are useful for community management such as customer lifecycle management, conversation analysis, feedback loops, and more.

  • Integration of Discord and Intercom
  • The integration of Discord and Intercom will allow you to have a better experience as well as a more efficient one. For instance, if you are managing a gaming community on Discord, you can link your Discord account with your Intercom account to receive notifications about your community members. This helps you to respond to any issues faster and to give your community members a better experience. This integration also makes it easier for you to manage your community by allowing you to see any conversations that have taken place between members or customers and your team in Intercom.

    Moreover, if you are using Intercom for handling customer support queries, it is easy to integrate Discord into it because they are both available on several platforms. Thus, you can connect your Discord channel to your Intercom page. After doing so, you can send webhooks from Intercom to Discord so that whenever someone sends an email through Intercom, the email is sent through Discord as well. In this way, you will be able to manage all your support queries in one place.

  • Benefits of Integration of Discord and Intercom
  • There are several benefits of integrating Discord and Intercom. For instance, you will be able to handle all your support queries in one place. You will also be able to reply to all your customers at once instead of individually replying to each person’s query. This saves you time and allows you to focus on other tasks rather than having to deal with emails all the time. Moreover, since the two platforms are integrated, you can easily keep track of what is going on in your community as it will be visible in both places. This helps you to be more organized and efficient in managing your community. Also, if you are running a business based on a community-driven platform like Discord, integrating Discord and Intercom will help you make money by providing a seamless experience for your customers.

    The process to integrate Discord and Instagram may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.