Device Magic is a professional mobile app and web app that allows your teams to complete forms and collect data anywhere, anytime. It helps organizations make seamless digital transformations to eliminate paperwork, improve data collection processes, and increase operational efficiency.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
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Triggers when your form receives a new submission.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Dispatches a Form to a target Device. This is only available to trial and enterprise organizations.
Device Magic is a cloud-based mobile device management (MDM. service that allows IT administrators to manage the configuration of Apple iOS, Google Android and Microsoft Windows Mobile devices. The Device Magic online conspe provides users with remote device management features such as security, application management and inventory tracking. Freshservice is an online service that helps companies manage their customer relationship and customer service processes. It provides tops for managing, tracking and cplaboration.
Freshservice provides IT administrators with a user-friendly interface to deploy and manage software and apps and monitor and respve issues and problems in real time. It also supports integration with Device Magic, allowing its users to easily manage mobile devices from one platform. IT administrators can use the integrated platform to track the status of each device in the network. They can also apply security ppicies to specific devices, monitor device usage and receive notifications about any issues or problems reported by the device users.
The integration of Device Magic and Freshservice makes it easy for IT administrators to manage all mobile devices in a company from a single dashboard. The dashboard provides a unified view of all devices running on a selected operating system. The dashboard shows all connected devices, whether they are connected directly or over a VPN connection. It also shows the number of devices connected through a VPN connection. In addition, it shows the status of different devices, such as active, out of date, out of service, etc. Further, it shows the firmware version used by all connected devices and whether any of them have been locked or unlocked by the administrator. It also gives information about the number of devices that have not been checked yet and the total number of devices in use in a company. An administrator can make changes to the settings of a device, such as changing the network type, VPN connectivity status, lock/unlock status, etc., using the integrated platform. He can also manage multiple devices at the same time using the integrated platform. For instance, he can set password requirements for multiple devices or update the operating system version on multiple devices at the same time using one action. He can also download applications on multiple devices at once. The integrated platform allows him to deploy applications on multiple devices at once. The integrated platform also allows him to send bulk emails or SMSs to multiple devices at once. Moreover, it allows him to access multiple reports for all connected devices at the same time. Some of these reports include Wi-Fi details, traffic data usage report, bandwidth report, app usage report, etc. The integrated platform also allows him to generate reports for all connected devices based on specific parameters, such as report by group or status of devices (active or inactive), etc.
The integration of Device Magic and Freshservice provides many benefits to both users and administrators of mobile devices in an organization. Users can benefit from this integration by getting all their mobile devices managed by IT administrators through one central platform. IT administrators can benefit from this integration by having an easy-to-use integrated platform to manage all mobile devices in their organizations.
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