Integrate Deskpro with Freshservice

Appy Pie Connect allows you to automate multiple workflows between Deskpro and Freshservice

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About Deskpro

Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
Freshservice Alternatives

Looking for the Freshservice Alternatives? Here is the list of top Freshservice Alternatives

  • Zendesk Integration Zendesk
  • Zoho Desk Integration Zoho Desk

Best Deskpro and Freshservice Integrations

  • Deskpro Integration Deskpro Integration

    Freshservice + Deskpro

    Add Message to Ticket in Deskpro when New User is created in Freshservice Read More...
    Close
    When this happens...
    Deskpro Integration New User
     
    Then do this...
    Deskpro Integration Add Message to Ticket
  • Deskpro Integration Deskpro Integration

    Freshservice + Deskpro

    Create Organization to Deskpro from New User in Freshservice Read More...
    Close
    When this happens...
    Deskpro Integration New User
     
    Then do this...
    Deskpro Integration Create Organization
  • Deskpro Integration Deskpro Integration

    Freshservice + Deskpro

    Create Person to Deskpro from New User in Freshservice Read More...
    Close
    When this happens...
    Deskpro Integration New User
     
    Then do this...
    Deskpro Integration Create Person
  • Deskpro Integration Deskpro Integration

    Freshservice + Deskpro

    Update Ticket in Deskpro when New User is created in Freshservice Read More...
    Close
    When this happens...
    Deskpro Integration New User
     
    Then do this...
    Deskpro Integration Update Ticket
  • Deskpro Integration Deskpro Integration

    Freshservice + Deskpro

    Create Ticket to Deskpro from New User in Freshservice Read More...
    Close
    When this happens...
    Deskpro Integration New User
     
    Then do this...
    Deskpro Integration Create Ticket
  • Deskpro Integration {{item.actionAppName}} Integration

    Deskpro + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Deskpro + Freshservice in easier way

It's easy to connect Deskpro + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Deskpro & Freshservice Integrations Work

  1. Step 1: Choose Deskpro as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Deskpro to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Deskpro and Freshservice

In this paper, the integration of Deskpro and Freshservice will be discussed. (400 words)

In my opinion, the integration of Deskpro and Freshservice is very important for the customer. They have many common features that allow customers to receive a great service from both of the companies. In addition, they also have their individual strengths. The combination of their strengths makes the customers satisfied with their services. Therefore, I think the integration of Deskpro and Freshservice is very useful for customers.

  • Integration of Deskpro and Freshservice
  • Deskpro is a cloud-based support ticketing system that allows businesses to communicate with their customers via email or phone. It allows businesses to stay in touch with their customers 24/7 and provides a convenient way to keep track of customer requests.

    Freshservice is an issue tracking software for IT teams that provides real-time status of issues as well as sophisticated analytics and reporting capabilities. It is used by IT and developer teams to plan, execute, track, and organize their projects, tasks, incidents, and code changes.

    The integration of Deskpro and Freshservice allows the customers to receive a great service from both of them. The integration makes it possible for the customers to view the status of issue/incident at the same time through both products without switching from one product to another. In addition, customers can also monitor the progress of issues/incidents at a glance because they are displayed on one screen. Thus, it saves customer’s time and enables them to get a great support service via the integration.

  • Benefits of Integration of Deskpro and Freshservice
  • The integration of Deskpro and Freshservice has brought many benefits to customers. They can save time and money because it does not require employees to work in different programs while delivering the same quality service to customers. As mentioned above, the integration helps users see the status of issues/incidents at the same time without switching between products. The integration also reduces errors caused by switching between programs because users can work on one program only. Besides, employees do not need to switch between programs when they want to send reports to managers since they can also see the reports in one program. Another benefit of the integration is that it offers real-time status updates. Customers can receive feedback from both products at once instead of waiting for response from each product separately. With the integration, customer support team can provide better customer service by sharing information about issues/incidents between team members in real time. Therefore, they can spve issues faster by working together instead of working separately in different programs.

    In conclusion, I strongly believe that integrating Deskpro and Freshservice makes it easier for customers to receive a great customer service from both companies because it makes all information available in one place. The integration helps customers save time by providing easy access to all information on one screen instead of switching between different programs. Through the integration, customer support team is more productive since they can share information about issues/incidents between team members in real time. Therefore, they can spve issues faster by working together instead of working separately in different programs.

    The process to integrate Deskpro and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.