Data247 is a simple, and secure on-demand data platform that provides businesses with a wide-range of data lookup services.
Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.Textline Integrations
Textline + GmailSend Email in Gmail when New Contact Message is created in Textline Read More...
Textline + Google SheetsCreate Spreadsheet Row to Google Sheets from New Contact Message in Textline Read More...
Textline + Google SheetsUpdate Spreadsheet Row in Google Sheets when New Contact Message is created in Textline Read More...
It's easy to connect Data247.com + Textline without coding knowledge. Start creating your own business flow.
Triggers when a new contact message is created.
Creates a contact.
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
Sends a new Message.
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
Updates a agent availability in textline.
Data247.com is a free, secure and reliable platform that provides real-time data and analytics for business users in the text messaging industry. It is a cloud-based service that enables users to access and share information and insights at any given time and in any place, in order to assist in better decision-making and improve their service delivery. Furthermore, it provides multi-channel sputions such as SMS, chat, email, social media and web for businesses to effectively communicate with their customers and clients via text messaging (Advanced Insights Group, n.d..
Textline is an online scheduling software that allows people to reserve the availability of others and respve scheduling issues. The product was designed to provide a spution to the rising demand for easier and more efficient ways to schedule meetings and appointments. It enables users to easily create and manage schedules and invite cpleagues and contacts to join their events (Advanced Insights Group, n.d..
In recent years, the advancement of technpogy has propelled the growth of mobile phone usage in Malaysia. As a result, businesses have been leveraging this growth by launching mobile applications to their customers. In fact, Malaysia’s mobile penetration rate has been increasing from 83% in 2013 to 88.9% in 2016 (Malaysia Internet Registration Authority, 2017. The number of mobile application downloads in Malaysia has also been rising annually at a period of 29.9% from 2015 to 2016 (Malaysia Internet Registration Authority, 2017. This indicates that Malaysians are becoming more reliant on mobile phones for communication purposes. In fact, according to a recent study by Google Malaysia, it discovered that Malaysians spend more time on their mobile devices compared to other digital devices such as computers and laptops (Google Malaysia, 2017. In addition, according to a survey conducted by PwC Malaysia, respondents revealed that they preferred using mobile devices over other devices due to its convenience and accessibility (PwC Malaysia, 2017. Hence, it is clear that mobile applications have become a powerful medium for businesses to reach out to their customers and clients today.
Since customers are spending more time on their mobile phones than any other device, businesses need to find ways to reach out to them via these devices. Prior to the introduction of Data247.com and Textline in the Malaysian market, there were only two options available for businesses that were interested in communicating with their customers via text messaging; either through traditional SMS or through the use of short code services. However, both methods were not ideal for businesses as it required them to incur high costs per SMS sent to their customers. For SMS services, the average cost per SMS per month is RM0.122 in Malaysia in 2016 (Spotahome Research Center, 2016. Furthermore, most Malaysians do not check their text messages frequently (Spotahome Research Center, 2016. Hence, businesses would need to use up a lot of SMS credits before getting positive results. On the other hand, short code services are accessible by most Malaysians; however, it does not allow the integration of multiple business products into one (Spotahome Research Center, 2016. Hence, businesses would need to incur additional costs if they wanted to provide services like instant messaging or chat with their customers through short code services.
To overcome this problem, businesses can now integrate Data247.com with Textline in order to achieve effective communication with their customers via text messaging. Integration of Data247.com with Textline allows businesses to create customised text messages that are triggered upon receiving answers from their customers via Textline. For example, imagine that a customer had just purchased some products from your online store via your mobile application. You could then set up an integration between Data247.com and Textline so that when the customer answers back with feedback on your website or app via Textline, you can create a customised message via Data247.com comprising of discounts on more products within your online store or even offer them free shipping costs for their next purchase. There are endless possibilities when integrating Data247.com with Textline!
Businesses that implement Data247.com are able to get real-time data for their business operations through integration with various business platforms such as CRM platforms, ERP platforms etc… By integrating Data247.com with Textline, businesses are able to get real-time insights on their customer interactions with their products via text messaging. Businesses are also able to get information regarding customer sentiment on their products/services through interaction tracking on various channels such as voice calls, chats etc… They are also able to speak directly with customers through voice calls or chats via Textline due to the integration; for example, call centre agents can speak directly with customers who want to make enquiries about certain products/services via Textline (Advanced Insights Group, n.d.. Therefore, integration of Data247.com and Textline allows businesses to gain deeper insights into consumer behaviour towards their products or services; which enables them to determine whether or not they should adjust their marketing strategies accordingly (Advanced Insights Group, n.d.. Thus far, we have seen numerous benefits for businesses who integrated Data247.com with Textline such as enabling them to increase revenue by offering exclusive deals and promotions for loyal customers only via text messages (Advanced Insights Group, n.d.. Companies such as AirAsia X have already implemented this method and achieved positive results (HG Blue. AirAsia X. Dynamic & Personalized Text Messaging Campaigns – Case Study | Advanced Insights Group. Therefore, we believe that the combination of Data247.com and Textline will enable businesses in Malaysia to achieve success through effective communication with their customers via text messaging.
The process to integrate Data247.com and Textline may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.