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ClickSend SMS + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between ClickSend SMS and Zendesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About ClickSend SMS

ClickSend is a cloud-based service that allows you to send and receive SMS, Email, Voice, Fax, and Letters to and from anywhere in the globe.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

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Best ways to Integrate ClickSend SMS + Zendesk

  • ClickSend SMS Zendesk

    ClickSend SMS + Zendesk

    Create Ticket to Zendesk from New Incoming SMS in ClickSend SMS Read More...
    Close
    When this happens...
    ClickSend SMS New Incoming SMS
     
    Then do this...
    Zendesk Create Ticket
  • ClickSend SMS Zendesk

    ClickSend SMS + Zendesk

    Update User in Zendesk when New Incoming SMS is created in ClickSend SMS Read More...
    Close
    When this happens...
    ClickSend SMS New Incoming SMS
     
    Then do this...
    Zendesk Update User
  • ClickSend SMS Zendesk

    ClickSend SMS + Zendesk

    Create User to Zendesk from New Incoming SMS in ClickSend SMS Read More...
    Close
    When this happens...
    ClickSend SMS New Incoming SMS
     
    Then do this...
    Zendesk Create User
  • ClickSend SMS Zendesk

    ClickSend SMS + Zendesk

    Create Organization to Zendesk from New Incoming SMS in ClickSend SMS Read More...
    Close
    When this happens...
    ClickSend SMS New Incoming SMS
     
    Then do this...
    Zendesk Create Organization
  • ClickSend SMS Zendesk

    ClickSend SMS + Zendesk

    Update Ticket in Zendesk when New Incoming SMS is created in ClickSend SMS Read More...
    Close
    When this happens...
    ClickSend SMS New Incoming SMS
     
    Then do this...
    Zendesk Update Ticket
  • ClickSend SMS {{item.actionAppName}}

    ClickSend SMS + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect ClickSend SMS + Zendesk in easier way

It's easy to connect ClickSend SMS + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Incoming SMS

    Triggers when a new incoming sms is received.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Contact

    Creates a new contact in a list.

  • Create Contact List

    Creates a new contact list.

  • Delete Contact

    Delete specific contact from list based on the contact ID.

  • Delete Contact List

    Delete a specific contact list.

  • Send Fax

    Sends a new fax.

  • Send MMS

    Send a new MMS.

  • Send Post Letter

    Sends an A4 PDF document via the post. The PDF is printed, folded, inserted into an envelope and posted to any address globally.

  • Send Postcard

    Sends a postcard via the post. The PDF is printed and delivered to any address globally.

  • Send SMS

    Sends a new SMS.

  • Send SMS to Contact List

    Sends a new SMS to a list of contacts.

  • Send Voice

    Send a Voice Text-to-speech message to a mobile phone or landline.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How ClickSend SMS & Zendesk Integrations Work

  1. Step 1: Choose ClickSend SMS as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ClickSend SMS to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of ClickSend SMS and Zendesk

What is ClickSend SMS?

ClickSend SMS is a software that integrates with your Zendesk to send SMS messages to customers in your Zendesk. It sends different types of messages to your customers, such as:It is a useful top for you to notify your customers directly to their mobile phones about your updated information.

What is Zendesk?

Zendesk is a customer support system that assists companies to manage their customer support interactions. It offers an easy way to provide support to your customers through email, phone and web chat.It helps you to improve the customer experience and also reduce the cost of customer support.There are three parts of Zendesk:

  • The back-end is a web-base application that helps you manage and monitor all your support requests.
  • The front-end is a website where you can provide support to your customers through phone, email or web chat
  • The mobile app allows you to provide support to your customers through phone.

Integration of ClickSend SMS and Zendesk

The integration between ClickSend SMS and Zendesk is simple and straightforward. You need to connect your Zendesk account and ClickSend SMS account together, set up the service on both side, and receive the confirmation message on both sides.ClickSend SMS supports more than 50 providers including Vodafone, 02, Orange, Eircom, Three Ireland, Meteor, O2 UK etc. When you integrate with your Zendesk, you can choose which type of messages you want to send out. It includes:You may want to send out Informational SMS, Reminder SMS, Confirmation SMS and Warning SMS according to the situation of your Zendesk. For example, when there is a new ticket created by a customer, you may want to send out a confirmation or warning SMS to ask the customer whether they have received the information or not.

Benefits of Integration of ClickSend SMS and Zendesk

Zendesk has been used by many companies worldwide and it is very popular for its simple design and function. By integrating ClickSend SMS with Zendesk, it will help you to reach out to your customers easily and quickly. For example, after receiving an email from a customer, you can reply through ClickSend SMS without logging into the system again. Also, if someone calls you but doesn’t leave any message, you can reply to them through ClickSend SMS immediately so that they get replies from you right away.At last, it is worth mentioning that ClickSend SMS is one of the most cost-effective ways for providing customer service because it provides a low-cost rate for sending out text messages. Therefore, this powerful top can be very useful for companies who want to save money while providing excellent customer service.

The process to integrate ClickSend SMS and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.