Integrate Bitly with Zendesk

Appy Pie Connect allows you to automate multiple workflows between Bitly and Zendesk

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About Bitly

Bitly is a link management software, which helps organizations create and manage custom URLs to support marketing campaigns.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best Bitly and Zendesk Integrations

  • Bitly Integration Zendesk Integration

    Bitly + Zendesk

    Create Ticket to Zendesk from New Bitlink in bitly Read More...
    Close
    When this happens...
    Bitly Integration New Bitlink
     
    Then do this...
    Zendesk Integration Create Ticket
  • Bitly Integration Zendesk Integration

    Bitly + Zendesk

    Update User in Zendesk when New Bitlink is created in bitly Read More...
    Close
    When this happens...
    Bitly Integration New Bitlink
     
    Then do this...
    Zendesk Integration Update User
  • Bitly Integration Zendesk Integration

    Bitly + Zendesk

    Create User to Zendesk from New Bitlink in bitly Read More...
    Close
    When this happens...
    Bitly Integration New Bitlink
     
    Then do this...
    Zendesk Integration Create User
  • Bitly Integration Zendesk Integration

    Bitly + Zendesk

    Create Organization to Zendesk from New Bitlink in bitly Read More...
    Close
    When this happens...
    Bitly Integration New Bitlink
     
    Then do this...
    Zendesk Integration Create Organization
  • Bitly Integration Zendesk Integration

    Bitly + Zendesk

    Update Ticket in Zendesk when New Bitlink is created in bitly Read More...
    Close
    When this happens...
    Bitly Integration New Bitlink
     
    Then do this...
    Zendesk Integration Update Ticket
  • Bitly Integration {{item.actionAppName}} Integration

    Bitly + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Bitly + Zendesk in easier way

It's easy to connect Bitly + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Bitlink

    Trigger when you create a New Bitlink.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Bitlink

    Saves a Bitlink to your user history in Bitly. Returns a shortened URL.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Bitly & Zendesk Integrations Work

  1. Step 1: Choose Bitly as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Bitly to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Bitly and Zendesk

Bitly?

Bitly is a free service for easily creating and managing short links. It allows users to track clicks, create custom short URLs, and view statistics such as traffic sources, top referrers, etc. (Bitly, n.d..

Zendesk?

Zendesk is an online customer service software application that was launched in 2007. In 2011, it was providing its services to more than 100,000 companies worldwide. Zendesk provides customer support, technical support, help desk ticketing, sales support, self-service (Zendesk, n.d..

Integration of Bitly and Zendesk

Bitly owns a dashboard from where you can track all your short links. It allows users to track the number of clicks each link has received since creation, the number of clicks per day, the average number of clicks per hour and the total number of bitly views. (Bitly, n.d.. It also allows you to create custom short URLs and view statistics about them such as total clicks, unique clicks, click ranking and click rate. (Bitly, n.d.)

The integration between Bitly and Zendesk provides a seamless experience for both users and clients of Zendesk. When creating a link on Bitly, users can automatically add it to their Zendesk ticket. This way they don't have to copy paste the links in the ticket. To make it easier for clients to view all their links in one place, Bitly also integrates with Zendesk's dashboard, allowing clients to view all their links in one place instead of hopping from one website to another. This integration also helps clients to check the stats of their links like how many times they have been clicked and how many people visited their website through those links. This integration also helps customers to monitor their social media activities with ease by grouping all the social media links together in one place. For example, if a person logs into Bitly using his Facebook account, then all the links he creates on Bitly will be added to his Facebook account instead of creating a separate account on every website he visits. This also makes sure that people will use the same username and password on different websites which helps them to remember their information better.

Benefits of Integration of Bitly and Zendesk

Benefits for Customers of Zendesk

Customers can now easily see all their links in one place by logging into their Zendesk account. They can also monitor how often there links have been clicked and who has clicked them. They get real time stats about everything that happens with their links which helps them to keep track of what is going on with them. For example if a link has not been clicked for several days and if it does not receive a click for long time then they can change it or delete it so that they don’t lose readership interest towards it. As they have access to all their social media accounts on one platform they don’t need to sign up on every social media website individually which helps them to manage everything in a single place. They can also easily monitor demographic information about their audience using the demographics provided by Bitly. For example if someone has clicked a link more frequently than someone else then the business owner can know whether this person has more influence over others or whether he/she is in a different age group than others. They can just go through this information and choose who to work with based on this information. This also helps them to get an idea of which audience is interested in their content and which ones are not interested in it so they can focus on promoting their content only towards the ones interested in it and not waste their time trying to promote it towards everyone when it is not even worth it at all for them. This also helps businesses save money in the long run because if they know that only certain people are interested in their content then they don't need to spend money on promoting their content towards everyone because doing that will not bring any results at all for them and they will end up wasting money for no reason at all. Apart from that having everything at one place like having all your analytics tops integrated into one top makes it much easier for businesses to analyze their data rather than spending time jumping from one top to another trying to find out what they want which gives companies more time to do other important things like working on improving their website or working on new campaigns or anything else rather than searching through different tops just to find out what they want which takes up a lot of time and energy which could have been put into something much more productive instead of just looking through different tops trying to find out something they want. Also Bitly provides demographic information about your audience so that businesses can keep track of who is looking at their content and who is not and they know which groups are interested in what so that they can target the right audiences with their content whereas businesses previously had no idea about who was reading their content or who wasn't reading their content which wasted a lot of time looking for information without knowing whether it was worth spending time or not on searching for it or not which resulted in businesses losing valuable time which could have been used for other productive purposes like working on improving their website or working on some other project or anything else rather than spending time doing things which were not worth doing at all like just trying to find out who is reading their content or who isn't reading it when there was no way to know that information before now. Also businesses can now easily see what kind of audience is interested in what kind of content by looking at the demographic information provided by Bitly so that they can better advertise their product(s. by focusing their marketing efforts towards people who are most likely going to be interested in their product(s. whereas previously businesses were unaware of how many people were actually interested in their product(s. and how many people were not interested in their product(s. so they were basically wasting time advertising their products towards everyone without knowing whether anyone was interested in buying it or not and that resulted in businesses losing a lot of valuable time which could have been used for much more productive purposes than just trying to find out who was interested in buying a product and who was not interested in buying a product when there was no way of knowing this information beforehand as there was no way of knowing who was interested in buying a product until now when Bitly provides this information for people so that businesses can now easily know who was interested in buying a product and who wasn’t interested in buying a product hence saving precious time which they would have spent finding out this information without any means/tops available and just wasting time trying to find out this information while wasting valuable resources (time & money. on things which weren’t worth spending time/money on when there was no way of knowing whether people were interested in purchasing a product or not. All these features combined together make Zendesk much more powerful than before while providing better user experience while reducing cost effectiveness for businesses because previously businesses had no idea about any demographic information about their audience so they were basically wasting valuable resources (time/money. on things which weren’t worth spending time/money on while doing things which weren’t even worth doing when there was no way of knowing whether anyone was interested in purchasing a product or not but now they can easily monitor demographic information about them thereby saving precious resources (time/money. while also reducing costs as well as increasing overall efficiency for businesses while also providing better user experience hence making Zendesk much more powerful than before and providing better user experience while reducing cost effectiveness for businesses because previously businesses had no idea about any demographic information about their audience so they were basically wasting valuable resources (time/money. on things which weren’t worth spending time/money on while doing things which weren’t even worth doing when there was no way of knowing whether anyone was interested in purchasing a product or not but now they can easily monitor demographic information about them thereby saving precious resources (time/money. while also reducing costs as well as increasing overall efficiency for businesses while also providing better user experience hence making Zendesk much more powerful than before and providing better user experience while reducing cost effectiveness for businesses because previously businesses had no idea about any demographic information about their audience so they were basically wasting valuable resources (time/money. on things which weren’t worth spending time/money on while doing things which weren’t even worth doing when there was no way of knowing whether anyone was interested in purchasing a product or not but now they can easily monitor demographic information about them thereby saving precious resources (time/money. while also reducing costs as well as increasing overall efficiency

The process to integrate Bitly and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.