Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
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Triggers whenever a new Account is added.
Triggers whenever a new appointments is added.
Triggers when a new Configuration Item is found.
Triggers whenever a new holiday is added.
Triggers whenever a new invoice is added.
Triggers whenever a new item/service is added.
Triggers whenever a new opportunity is added.
Triggers when a new Project is found.
Triggers when a new Task is found.
Triggers when a new Ticket is found.
Triggers when a new Time Entry is found.
Triggers whenever a new account todos is added.
Triggers whenever a new or updated Contact is found.
Triggers when a ticket note is updated or created.
Trigger if a service call was created/setup
Triggers when an Account is updated.
Triggers when a updated task is found.
Triggers when a ticket is updated.
Triggers when a Time Entry is updated.
Triggers every time a new group is created in Zendesk.
Triggers when a internal note is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates an account.
Creates an appointment.
Creates a contact.
Creates a opportunity.
Creates a ticket.
Creates a ticket note.
Creates a Time Entry.
Creates a ToDo.
Updates an opportunity.
Updates a ticket.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Autotask is a software that helps businesses manage their tasks. This top not only helps businesses manage their to-do lists, but it also allows them to automate tasks and make real-time decisions for their business. This software has been in the market for more than ten years and has been helping businesses grow their sales and profits. The software offers productivity and efficiency to companies using its services. This application is mostly used by businesses that deal with multiple vendors and clients, such as accounting firms, IT service providers and businesses in the service industry.
Zendesk is a customer service software that helps people communicate more effectively with customers. It was launched in 2007 and since then it has become one of the leading products in this industry. Zendesk offers many services to its customers, like in-depth analytics, help desk tops, knowledge base administration, ticketing support and many others.
The integration of Autotask with Zendesk will help companies increase their productivity, speed up their workflow and save time. The integration of these two applications will offer the customers a single interface for all their customer service needs. The integration of Autotask and Zendesk can be done through a few different ways, like:
This integration will help both companies grow their sales, improve their customer service and reduce costs. These benefits will help both companies expand their business and increase their profits. The companies will see improvement in all areas of their business, like:
The process to integrate Autotask and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.