Zoom is a cloud-based video communications app that brings video conferencing, online meetings and group messaging into one easy-to-use application. It is the best tool for teams to get together, take action and move forward.
Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.Microsoft Dynamics CRM Integrations
Zoom + Microsoft Dynamics CRMCreate Lead to Microsoft Dynamics CRM from New Recording in Zoom Read More...
Zoom + Microsoft Dynamics CRMCreate Account to Microsoft Dynamics CRM from New Recording in Zoom Read More...
Zoom + Microsoft Dynamics CRMCreate Contact to Microsoft Dynamics CRM from New Recording in Zoom Read More...
Zoom + Microsoft Dynamics CRMCreate Opportunity to Microsoft Dynamics CRM from New Recording in Zoom Read More...
Zoom + Microsoft Dynamics CRMCreate Case to Microsoft Dynamics CRM from New Recording in Zoom Read More...
It's easy to connect Zoom + Microsoft Dynamics CRM without coding knowledge. Start creating your own business flow.
Triggers when a new Meeting or Webinar is created.
Triggers when a new Recording is completed for a Meeting or Webinar.
Triggers when a new registrant is added to a Webinar.
Triggers when a new account is created.
Triggers when a new case is created.
Triggers when a new contact is created.
Triggers when a new invoice is created.
Triggers when a new lead is created.
Triggers when a new task is created.
Triggers when a lead is updated.
Creates a new Zoom Meeting. Note: The meeting options such as join before host, host video, participants video and audio setting would follow the account/user group setting in Zoom web page.
Add a new meeting registrant.
Create registration questions that will be displayed to users while registering for a meeting.
Creates a new webinar registrant.
Creates a new account.
Creates a new case.
Creates a new contact.
Creates a new lead.
Creates a new Opportunity.
Updates an existing case.
Updates an existing task
In this paper, I will discuss about zoom and Microsoft Dynamics CRM. Zoom is a web conferencing software that allows people to connect live from their devices with audio and video. It is developed by Google.
Microsoft Dynamics CRM is customer relationship management software offered by Microsoft. It provides a set of business applications aimed at sales, marketing and service departments.
Zoom is a cloud based mobile top for virtual meeting. It was launched in May 2013. It allows users to connect from their devices and make group video calls, attend lectures, webinars, and online classes.
Zoom supports platforms like Android, iOS, Mac OS X and Windows. The software allows users to join from mobile devices, desktops, Chromebooks and other laptops.
Zoom supports integration with Microsoft Outlook, Slack, Google Calendar, Evernote and other third party applications. Users can also create their own custom integrations using the Zoom API.
Microsoft Dynamics CRM is customer relationship management software that provides tops for managing multiple aspects of customer interaction and company operations. It was introduced in January 2006 as an evpution of the Microsoft Omnichannel Suite which was released in 2004.
The features of Microsoft Dynamics CRM include sales force automation, customer service, marketing campaign management and social media functionality. It is built on the Microsoft Dynamics family of business-application software, which also includes Microsoft Dynamics AX (formerly known as Axapta), Microsoft Dynamics NAV (formerly Navision), Microsoft Dynamics GP (formerly Great Plains. and Microsoft Dynamics SL (formerly Spomon. The user interface of Microsoft Dynamics CRM is customizable so that it can be tailored to specific business processes within an organization.
Zoom helps with customer engagement while serving as a part of the marketing strategy. Its features are beneficial for both the internal team members and customers. Integration with Microsoft Dynamics CRM increases the value of both the products. It helps in maintaining better relationships with customers by providing them with a wide range of benefits. Some of the benefits include:
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