Zoho Desk + Zoho Creator Integrations

Zoho Desk?

Zoho Desk is an online customer support software which provides support for the customers regarding the products. It can easily integrate with other Zoho Creator tops like CRM, Projects, Sales & Marketing, the Topkit etc.

Zoho Creator?

Zoho Creator is used to create documents, spreadsheets, presentations, forms, invoices, surveys, etc. The user can easily access all these files from all devices since Zoho Creator is cloud-based.

Integration of Zoho Desk and Zoho Creator

Integrating Zoho Desk and Zoho Creator helps in providing better services to the customers. Using this integration, customer support agents can log all the requests from the customers. Using this integrated data, the agents will be able to spve many problems before it starts affecting the business.

Integration of the two products saves the time of the customer support agents as they do not have to go through multiple systems to find out what exactly their customers need. This saves their time which otherwise would have been utilized in searching every single system individually. This way, it becomes easy for them to perform their tasks more effectively. Also, this integration saves the time of the customers as they do not have to jump from one website to another.

Benefits of Integration of Zoho Desk and Zoho Creator

Integration of the two products (Zoho Desk and Zoho Creator. helps customer support agents to reduce their work load and increase efficiency. It also helps them to provide better service to the clients. Some of the benefits of integration are:

• Customer support agents can easily access and manage customer and company information through a single platform (Zoho Desk. They can also create and modify projects with no hassle. All this helps them in providing better service to the customers.
• Customer support agents can communicate with customers through email or chat without leaving the application. This makes their work easier as they do not have to switch from one application to another. This saves them a lot of time as well as energy. There is no need to wait for a reply from a client as now they can send requests instantly using chat or email. With this integration, customer support agents do not have to wait for any response and can continue working on other projects as well.
• Integration of Zoho Desk and Zoho Creator eliminates the need for creating multiple accounts on different applications. Customers can access all their information from a single window and there is no need for creating new accounts on different platforms for them. In addition to that, they do not have to log into different websites for accessing their information since everything is available on a single platform (Zoho Desk.
• Integration of Zoho Desk and Zoho Creator allows creation of shared/private projects using a single login ID which saves a lot of password memorizing time of the user. Moreover, it allows creation of projects with a shared calendar and a shared document library. This feature helps teams cplaborate more effectively and share information easily. Also, it allows sharing of documents between team members which results in better cplaboration.

In short, integration of Zoho Desk and Zoho Creator allows faster project management as well as faster customer service delivery as there is no need to use multiple applications to manage different customer requests. It also helps in improving productivity by allowing users to log into different applications using a single login ID which helps them save a lot of time on remembering passwords.

The process to integrate Zoho Desk and Zoho Creator may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.