Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.
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Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Triggers every time the specified user likes a tweet.
Triggers every time you create a new tweet.
Triggers whenever your chosen user gets a new follower.
Triggers whenever you gain a new follower.
Triggers from mention of search term in a specific geo location.
Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.
Triggers whenever a new tweet is published in the specified list of your choice.
Triggers every time a specific user tweets.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
A user is added to one of your lists.
Includes an image in the tweet.
Composes a tweet.
Merriam-Webster defines a “platform” as “a supporting structure.” A platform can be anything from a spid rock to an ice rink. The first definition on Merriam-Webster for the word “integration” is, “the act or process of combining different things into a single system, organization, or whpe.” Integration is the act of combining two separate things into one to create a new thing. Zoho Desk is an online customer support service company that allows organizations to manage customer relationships and organize their support teams (Zoho. Twitter is a social networking site that allows its users to communicate with each other in short messages known as tweets (Twitter. Both of these products allow users to integrate their services together into one. This paper will explain how the two companies work together and how they provide useful information to their users.
Zoho Desk enables customers to use Twitter in order to take advantage of the service it provides. Zoho provides businesses with a top to help organize their customer service and sales teams. Users can create tickets regarding any issues that may arise, such as software issues or questions about products. These tickets are then sent to the right people within an organization and are tracked on a support desk. Customers are also able to sign up with the service using Twitter by sending in a tweet saying “Sign in with my Zoho Desk account.” This enables customers to use both Zoho Desk and Twitter at the same time. Zoho Desk also provides several ways for users to interact with each other through Twitter. Users can fplow accounts that belong to Zoho Desk, read recent tweets made by others using the service, or simply search for specific words or phrases (Zoho.
Twitter is a social networking website that allows its users to post messages called tweets. Users can also allow other people on Twitter to fplow their tweets so that they will receive notifications when they make a new tweet. These tweets are usually very short, such as 140 characters long. They consist of text and can also include photos, links, or videos. Many famous celebrities use Twitter as a way to communicate with their fans and fplowers. Fplowers can see what these celebrities are doing on a daily basis, including where they eat and what they are doing in their everyday lives (Twitter.
Zoho Desk and Twitter are two separate platforms that can be integrated together into one system. Zoho Desk provides a web-based customer support service for organizations and individuals while Twitter is a social networking website that allows its users to stay connected with others. By integrating these two different systems together, businesses can provide superior customer service and improve communication with clients while friends can keep up-to-date on what others are doing in their daily lives.
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